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Customer reviews

Rating 4.5 out of 5 stars with 909 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 909 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv picture quality is great. I’m a gamer and play my ps5 on it and it’s amazing! The installation went smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacy,

      Thank you for the positive feedback! We;re glad you like the picture quality of the television for your gaming experience. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 2 out of 5 stars

    Dead after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV won't turn on. Trying to solve the issue with Sony warranty department. Although the preliminary diagnosis says the TV is dead, SONY wants to send a technician to our place to try to repair it. Seems more logically would be just to replace it and repair it at a repair facility. Here goes the legend of Sony thru the window. Now I am back to my 8 years old Hisense with Roku TV. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IMama23,

      Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      We need more details regarding your concern. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Rated 3 out of 5 stars

    Disappointed with this Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very happy with the purchase. The picture is not sharp at all and I’ve tried every setting adjustment with no change.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenS,

      Thank you for the review and we do apologize for the inconvenience. The picture quality will depend in the source that you're playing. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. Check this article for more details.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026355

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Totally Value for money. Best picture Quality at this price range. Sound needs to be improved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VenkateshA,

      We appreciate the 5-star rating and we're glad you like the picture quality of the TV. ound quality will depend on the source that you're playing. Soundbar is recommended if you want more powerful sound. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small TV in an extra bedroom. Very good picture and all the functions needed. Excellent for a basic tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kram,

      Thank you for the purchase and we're happy to hear you like the picture quality and smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    A Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and a high quality TV. Everything I need and looking for with my new TV purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,

      Thank you for the purchase and 5-star rating and we're glad to hear you like the quality and price point of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one of the best products that best buy has for there customers. I will definitely recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melchor,

      Awesome! We appreciate the recommendation and we're glad you like the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a great picture and sound quality,This set replaces my old 48 inch sony set that was hit by a power surge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jones, Thank you for upgrading to your new Sony X75K! We're very happy to hear you like the great picture and sound quality of your new TV. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. . Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice View

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice view! Clean new screen, easily integrated into our TV system. Looks nice in the living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorianneN,

      Thank you for the 5-star rating! We're glad to hear that you like the screen of the TV for your living room. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Bumbed my Pioneer TV didn't last more than two day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's unfortunate that my previous review of this Pioneer TV was stellar; I jumped-the-gun and fired off a five star review after only owning the TV for two days; after two days of barely using the TV (I watched three movies on it) the Audio out functions stopped working. Neither the digital out or component outs would work. The internal TV speakers functioned properly but nothing I did to remedy the audio output to my sound system would work. Two days and the audio output stopped working. I'm highly disappointed in the TV as past Pioneer products have been flawless! I ended up returning the TV to Best Buy since they couldn't replace it; they had sold out of the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase of our TV. The salesman was very helpful in picking one out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebraT,

      Awesome! We're glad to hear that you're happy with your purchase. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for Grandma. She loves it and better yet can see it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FatherDan,

      Very nice! We're glad your grandma loves the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality sound is excellent. My first Sony TV but will definitely be buying another one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gr8one,

      Very nice! We're glad you like the picture and sound quality of your first Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Customer in collective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fit for its intended purpose. The first is a new design for a modern aircraft carrier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardE,

      Awesome! We're glad to hear that you appreciate the design of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Will not sync.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture but could not get it in sync with sound. Had to return it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasZ,

      Thank you for the feedback. It is unfortunate that the TV had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    55inck 4k tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television it is bright great colors and clarity for this sony 55 inch 4k hdr television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John,

      We appreciate the 5-star rating and we're glad you like the color and clarity of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 inch x75 4k HDR awesome BUY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful and striking television, utmost technology, priced right, meets and exceeds expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jpmd,

      Very nice! It's good to know that you're happy with your TV and it is living up to your expectations. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really feel Sony is the best and it shows with this unit. Absolutely beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy, That's great! We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. You chose the best TV brand. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv has very nice picture and has Google play do i can download all the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny,

      Thank you for the 5-star rating! We're glad you like the picture quality and downloadable apps of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale. Very happy with the TV quality also Google TV platform works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edouard,

      Thank you for the 5-star rating and we're glad you're happy with the quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!

      Regards,
      David Sony_US