Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
New Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great but I spent hours trying to connect to Wi-Fi. After many dead ends, I finally spoke to Sony who walked me through the steps for an update.After that and a restart, all started working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newtv,
Thank you for the review and we're glad to hear that your internet issue is now resolved. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
Smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had problems with the first tv when it was replaced i had problems at first on the setup but after a few call for help was able to set it up and still learning about the tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimdW,
Thank you for the review and we're glad to hear that the issue is now resolved. You can visit our Sony support website if you need more technical information regarding the TV.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
BuyerBeware StayAway Warning SOS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is strongly advised against purchasing this television due to its propensity for rapid failure. Sony attributes these failures to dust, but it is more likely a result of poor manufacturing practices. To ensure a longer-lasting product, it is recommended to purchase a less expensive model from an alternative manufacturer.
No, I would not recommend this to a friendAwesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is awesome. I have my Tv in my bedroom and I have the music playing , I can hear the music clearly from my kitchen and is on the other side of my home. I'm very pleased with my TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesomeness,
Very nice! We're glad to hear that you like the sound quality of the TV for your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Dissapointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV less than 2 months ago and it already stop working. Set up was easy. The remote didn’t seem to be working properly but not a deal breaker as I have a Logitech universal remote. Work fine then boom there was no picture only sound. Got the protection plan thru Best Buy. Now n the process of dealing with that. Will update later on outcome.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eyesonyou718,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Check this article for the general troubleshooting steps that address most of the issues with an infrared (IR) remote control.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00006827
For picture issues, check this BRAVIA TV troubleshooting guide and select No picture/white screen.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00200862
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sony TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought new Sony Bravia 55" tv. It's so worth the extra money for a Sony! So easy to connect and set up and connect to the internet with my own apps. Love, love, love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi debi318,
Thank you for the 5-star rating! We're glad to hear you had an easy time setting up the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.Thank you for choosing Sony and enjoy your TV!
Regards,
David
Excellent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great TV! Works great, has great apps and the Google Play Store. Much faster than my 2 year old Roku TV that ended up dying and a purchase I do not regret at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos,
We appreciate the 5-star rating and we're glad you like the apps and Google Play Store of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Audio no good
|Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is garbage. I suppose Sony purposely did this to force you to purchase speakers
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ummuof5,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
The sound quality of the TV depends on the original video provided by the video content provider and your connection bandwidth. So for example for streaming apps, a network with a fast and stable line speed is necessary. You may also adjust the sound settings of the TV depending in your preference. You can also display [Sound adjustments] by pressing the (Quick Settings) button while watching TV, then selecting [Sound settings].
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Regards,
David
Very recommended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good tv for a dark room I suggest you place it where no sunlight reaches the screen or else the view will be ruined! It’s a great buy would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiggMoneyDann,
We appreciate the recommendation and we're glad you like the television for your room. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thank you for choosing Sony!
Regards,
David
Not good and responsive tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow react from pressing butts from remove to tv… should have bought some else
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Antony,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Picture quality
Google TV platform horrendous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of two Sony TVs i bought together. Great picture and sound but the Google Tv platform is horrendous, very glitchy, and unreliable. Remember I bought two of these exact models but different screen sizes and Google TV platform is just as bad on the other one I bought. Had to purchase two Roku streaming devices to connect to them in order to watch my apps.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TechKel,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Update the software of your TV. A firmware update improves the functionality and features of your TV. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Fitness center tvs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered the new tvs for our fitness center at an apartment community. They were very light and work great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Manager,
That's awesome! We hope your customers like the picture quality of the television. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. . Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thank you for choosing Sony!
Regards,
David
Bad Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony and Spectrun tryed to get the sound to match up with the lips and it nevered worked right. Took it back
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi starjeep,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. If the television is still with you, please allow us to help you and turn this into a better experience.
This article provides a variety of steps and information to address delayed audio or audio and video that's out of sync on your TV. This condition is sometimes resolved by simply turning your TV off and then back on. If the issue continues, use the information provided in the link to help you resolve this issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026069
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 years. Keeps rebooting by itself.
No, I would not recommend this to a friendBell3500
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get the opportunity to purchase this product finally...and look at where I was able t purchase it from, “The Best Buy”!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JB3500,
You made the right choice! We're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
It’s Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Sony TV, and that shouldn’t say enough once you go, Sony, you’ll never go back
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThatGuy,
We appreciate the positive feedback and we're glad to hear that you enjoy the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Didn't even last a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointing that within 1 year this tv has gone out. Glitches since purchased, updates took forever and now just won't turn on. Did not interface with other google tvs to match up picking up shows where watching. Will stick to LG
No, I would not recommend this to a friendNo power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv randomly stopped turning on. No power at all. Tried all fixes with Sony support. They’re sending a replacement because of course it happens right outside of Best Buy’s return policy. Hopefully the replacement won’t have this issue because it worked great until this happened.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Q1234,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. We appreciate your time sharing this feedback, please let us know how the replacement goes.
If you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sony Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with voice not matching on all channel's. Looks like we may have to return.
No, I would not recommend this to a friendBought for prize at work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super excited to give this as a prize for work. I will let you know if there are any positive or negative remarks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimberlyE,
That's awesome! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony!
Regards,
David