Customer Ratings & Reviews
- Model:
- KD55X75K
- |
- SKU:
- 6505137
Customer reviews
Rating 4.5 out of 5 stars with 909 reviews
(909 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fabulous. The best part of the purchase was dealing with the salesman- he was so polite and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susie, We are glad that you like your new Sony BRAVIA 4K smart Google TV. You chose the best brand for him. Our BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
TV purchase. 55 inch SONY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound isn’t consistent . It’s loud with some channels and too quiet on others so you are always having to adjust it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TVpurchase,
Thank you for the review and we're sorry on what happen with your television. Do you have a soundbar connected to the TV? If so, power reset both unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Rated 5 out of 5 stars
Love this tv!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this tv and all of its features. Goes really good with the sound bar. Hooks to my phone easy too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherP,
Awesome! We're glad to hear you love the smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Real nice television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real nice television. We watch it all the time. My dog thinks the dogs on the TV are real. Go get you one playa.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wally,
Thank you for the 5-star rating! We're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Rated 1 out of 5 stars
Sony TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pandora does sound with Google TV. I had to add a fire stick on this Google TV.
No, I would not recommend this to a friendRated 2 out of 5 stars
Our of it's Class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected more, got less. Quality is not what it use to be. Would not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TedR1,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
We need more details regarding your concern. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 1 out of 5 stars
called repair line 5 mins. after installing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 mins after installing called for a repair appointment. Voice went out of sync. with picture. needed new audio panel. Upgraded to new headphones with it's own wi-fi transmitter. No help. said must be cable box. Had lines replaced and cable box. No good. Traded in for a Samsung no problems at all.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sawdust7,
Thank you for choosing and purchasing our X75K 4K HDR LED. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
If the television is still with you, we're more than happy to help you out. For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 1 out of 5 stars
HORRIBLE, HORRIBLE, HORRIBLE, If you use a cable b
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE, HORRIBLE, HORRIBLE, If you use a cable box, avoid ANY Google software driven device. This thing REFUSES to automatically default to the last input source!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TechSupportBabysitter,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If power reset does not work, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 5 out of 5 stars
No One Can Beat A Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV ...I have been buying Sony TVs for 30 years now and never been disappointed with quality..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC,
Thank you for the 5-star rating and we're glad you like the quality of our Sony televisions. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.We appreciate the loyalty and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
returned for a larger tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great view, Nice quality picture, tv just smaller then expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nardyboi,
Thank you for the review and it is unfortunate that the unit had to be returned. We're glad you like the picture quality of the TV. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
Rated 5 out of 5 stars
Gary Cash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup service and employees Professional efficient and love dealing with best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gary,
Thank you for the purchase and we're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Great TV for the money.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just purchased and I feel it’s a bit too soon for an accurate review. More to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricG,
Thank you for the purchase and we're glad you like the television for its price point. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Rated 2 out of 5 stars
Not pleased with Google/Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow connecting to the internet and it freezes quite often.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelF,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Rated 5 out of 5 stars
Perfect television for my apartment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this online and it was delivered in a timely matter to my local best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraM, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend tv was a great price definitely buying another in the near future
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerellM,
We appreciate the 5-star rating and we're glad you like the price point of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We're hoping for your next Sony purchase and thank you for supporting Sony!
Regards,
David
Rated 5 out of 5 stars
55" Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing better than this 55' Sony are my 85' & 65' Sonys :) great bedroom TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1234,
Thank you for the 5-star rating! We're glad you like the TV for your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Rated 1 out of 5 stars
Un buyable
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one of the worse TVs I’ve ever owned. The features, the remote, how slow the tv is when you go from main page to apps. Picture quality isn’t great compared to my previous Samsung either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CLuck, We are sorry to hear that you are experiencing issues with your Sony KD55X75K. We'd love to troubleshoot the issues and make this a better experience for you. In the meantime, please follow our related article link to for initial troubleshooting steps for the TV slowing down https://www.sony.com/electronics/support/articles/00202120
For the picture quality, please try adjusting the picture settings based on your preference. Please check our help guide link as a reference on how to adjust the picture quality: https://helpguide.sony.net/tv/jusltnr3/v1/en-003/07-01_08-01.html#SID_004045
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Tv feedback
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good and useful. .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SourendranathD,
We appreciate the 5-star rating and we're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture but was lacking certain apps to download
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Prettygirl806,
Thank you for the feedback. We're sorry if the apps that you wanted are not available with the television. You can only install apps that are compatible with TVs. They may differ from apps for smartphones/tablets.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and love the android platform. Reasonably priced and setup was super easy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drewford4,
Very nice! We're glad you love the user interface, price point, and ease of setup for the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David










