Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv but sound could be better They offer sn bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL,
Thank you for the purchase and we're glad to that you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
-David
SONY IS THE BEST!*****
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is always going to be the best! I Give 5 *****
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JessicaD, We are glad to hear that. You chose the best TV brand. Our BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also njoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for trusting Sony! Vincent
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is awesome. I do not have concern or issues so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NPusee,
We appreciate the 5-star rating! We're glad you like the television.With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Dont buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was open box but bwfore i was going to take it home best buy in my area wouldn’t plug it in and test tv so i had to bring it home and had dead cells and wven had greek squad check it out so waste of time and fuel and lack of help
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TexasBest,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
If you're having issue with the power of the television. Please check this article on how to resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00153674
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sony 55" X75K
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this TV other than the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Thank you for the 5-star rating! We're glad you love the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Perfect tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv for the price A++++++++++++++++++++++++
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truegamer90,
Awesome! We're glad you like the TV for the price. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Sony tvs are not as good as they used to be
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv 3 months ago along with geek squad warranty. 2 weeks ago it stopped working wouldn't turn on at all. Never again buying another sony tv. As far geek squad takes too long to get things fixed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gabe2204,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Several conditions may cause a power issue that prevents your TV from turning on. If you experience power fluctuations, such as brownouts, blackouts, or temporary power loss. Check this article for more details on how to resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00153674
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter
Regards,
David
Avoid if you can
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars, I would. Returns to home randomly all the time. Doesn’t let me download certain apps. Horrible television.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ErickM, We apologize for any inconvenience that you experienced with your Sony X75K. If the TV goes back to the Home menu randomly, make sure that the firmware version is up to date. If the TV's firmware is already up-to-date, please perform factory reset. Refer to this link for more information: https://www.sony.com/electronics/support/articles/00159487?utm_source=glean
And we're sorry to hear that certain apps are currently not available in the Google Play Store on this TV. As an alternative option, you use your mobile device to cast an app from your smartphone to this TV using the built-in Chromecast feature. Hope this helps!
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tuner struggles with connecting & responding even with direct Ethernet connection. Disappointed overall considering Sony product and additional cost over other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlaineC,
We're sorry to hear the issues you're having with your TV. If you mean tuner using the antenna, check that [Signal type] is set correctly. You may try to setup Cable or Antenna to check the available signal. Also, certain cable companies have limitations on the broadcast of digital cable channels. Check with your cable company for more information.
You can check this article on how to troubleshoot your internet issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00127011
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Worst tv ive had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt show my photos on the screen when its "sleeping". Prime wont load properly. Hate that i had to download an app to mirror my screen.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Perez, We’re sorry to hear you did not have a great experience with your Sony X75K. For your first issue, please go to Settings > System > Ambiet mode > Google photos and follow the instructions to make sure this feature is properly set up. For the Prime app issue, hover over the Prime Video app, and press and hold the select button. Then choose “view details”. Please select to update if available and try the app again or hit uninstall and then reinstall the app. This should fix the problem. Also, please make sure that the firmware version of the TV and the Prime app is updated. For additional troubleshooting steps, please refer to this link:
https://www.sony.com/electronics/support/articles/00108468?utm_source=glean
We have noted your input about screen mirroring feature and will be sure to forward this feedback to the appropriate department. If you have any specific suggestions or features, you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Bad Sony TV experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV stopped working after only using it for 1 year and 5 month.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UlrikeB, We're sorry to hear that your TV has stopped working after only 1 year and 5 months of use. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to isolate and resolve this issue by following the steps on this link: https://www.sony.com/electronics/support/articles/00153674
If the issue continues after completing the troubleshooting steps, your TV may require repair. Kindly visit our eService website for further assistance: https://us.esupport.sony.com/support/s/service?language=en_US
Regards,
Sam
- Cons mentioned:App performance
Try Something Else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is fine. However, the apps glitch all the time. It will randomly sign out of them, not open them, close randomly and lose internet connection. Of course this happened after the return window has closed. We have only had the TV for less than 3 months and I would return it if I could.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MaryH, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the apps on your SONY unit. Please isolate the issue by following this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/S1F0526
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
Sony 55 inch television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I turn on this tv either leaves the screen showing on air content and goes to the apps screen, will not charge channels or just goes black.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gladys,
We're sorry to learn the TV broadcast/apps screen is displayed when the TV is turned on and you're experiencing no picture or the TV screen is completely black. The Power on behavior settings maybe set to Last used input or TV broadcast channel. If you change the following setting, you can change the screen that is displayed when the TV is turned on to the Home screen or TV broadcast channel/external input such as HDMI that you were watching before turning off the TV.
Press the (Quick Settings) button on the remote control → Select System → Select Power & Energy → Select Power on behavior → Select Google TV home screen (Home screen) or Last used input (Last input).
If there is no picture or the TV screen is completely black, check if the picture is displayed on the TV screen after completing each step.
1. Make sure the correct input is selected.
2. Check the cable between the connected device and TV to make sure it is securely connected to both products.
3. Make sure your devices have the latest firmware or software updates.
4. If the issue still occurs after trying all the steps above, perform a power reset of your TV.
To restart the TV, press and hold the POWER button on the supplied remote until Power off appears on the screen.
Additional troubleshooting is available on this article: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00023611
We want to make sure you get taken care of. Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have.
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Sony 55 smart 4k TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy this TV. I Nothing but trouble since day 1 First & last Sony smart TV I will ever purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi James, We apologize for any inconvenience that you experienced with your Sony X75K. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Consider others, if paying full price.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is alright. Nothing too extraordinary, but not too bad. The googleTV UI is a bit laggy, but can still be usable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dabonomics,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Try to power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If the user interface is still slow, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the KD55X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Don’t buy!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this TV in October and as of today March 7 the TV will not cut on. I hit power it acts like its loading and shuts off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielleA,
Thank you for choosing and purchasing ourX75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Several conditions may cause a power issue that prevents your TV from turning on. If you experience power fluctuations, such as brownouts, blackouts, or temporary power loss, these conditions should be resolved before troubleshooting the TV.. You may find this article helpful on how to resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00023331
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sony x75k 55 inch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told that my tv support vrr and i update it and went through every setting to see if itll show vrr support and it doesn't shoe
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Thank you for the inquiry and we do apologize for the inconvenience. You may find this article helpful on how to resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00281502
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
BestBuy ordering system was awful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ordering/purchasing process was a nightmare. Paid in person and several times (5x) over the phone.
No, I would not recommend this to a friendAvoid Sony K series
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many connection issues. Multiple sound connection problems.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BillH,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
We need more details regarding your concern. In the meantime, you may find this link helpful regarding sound connection for your audio system.
https://helpguide.sony.net/tv/jusltnr3/v1/en-003/04-04_01.html
We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Terrifly delicate screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super delicate screen made of ultra thing glass. You finger press it and it breaks. Not worth the risk
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LuchyP,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. We need more exact details regarding the screen issue with your television.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David