Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 909 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 909 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-55 class x75k

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. The picture is great ! So far i am happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tomm,

      We appreciate the 5-star rating and we're glad to hear that you're happy with your television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Beautiful TV, More Apps Would Make It Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is wonderful - The 1080p/4K resolution is a perfect pairing for my PS5. My only gripe is that Google TV doesn’t have an app for Xfinity Stream - I’m still using my original streaming device with this TV as a result.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jmichaellarue,

      Thank you for the review and we're glad to hear that you like the television for your PlayStation 5. Your feedback is greatly appreciated. Unfortunately, the Xfinity app is not available in the PlayStore at this time. As an alternative, you can use chromecast built-in (Google Cast) which is the easiest method to use when you want to watch your favorite entertainment and apps from your mobile device or computer on your TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Try a little old age focus group studies. Its not

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with lack of any what feels like overview with instructions or proceedures or help. Probably too many meetings about meetings and statistics znd data instead of asking a 50 year old do you understand the "instructions, "

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy if you don't want to spend more then $500

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect but the speakers. All the things that are good about the tv make you forget about the speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Patboomin,

      Thank you for the purchase! We're glad to hear that you like the television. Your feedback is greatly appreciated. You may adjust the audio under settings depending in your preference. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good TV, but glitchy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, it gets a little glitchy if you don't reboot it every now and then.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielW,

      Thank you for the review. We're glad to hear that you like the TV. We're sorry to hear the glitch of your television. We suggest to power reset the TV to refresh its content. You may also update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. The BRAVIA X75K has the 4K Processor X1, a powerful processor uses advanced algorithms to cut noise and boost detail. You will also see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1. You can also enjoy smooth and sharp details even in fast-moving sequences with Motionflow XR. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and delivery guys were great. Will purchase from Best Buy again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STANFIELD, You've made an amazing choice! Glad you're satisfied with your purchase. With the Sony X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. But pay attention that LAN port is 100Mbps MAX.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NazariiT,

      Awesome! Thank you for the purchase and we're glad to hear that you like the quality and value of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect TV - no complaints

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - we have used it for over a month and love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user482651, You've made an excellent choice! We're glad you love your new Sony X75K. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Affordable and decent quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's for watching security camera feeds. For that purpose it works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BritishDood,

      Thank you for the 5-star rating! We're glad to hear that you like the quality of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David sony-global

  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the buy of the Sony Tv and nice features plus goggle ty

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethD,

      Very nice! We're glad to hear you like the smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Rated 5 out of 5 stars

    Customer 1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase would buy this product again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user783377,

      Thank you for the 5-star rating and we're glad to hear that you're happy with your purchase. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Ray 730

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 55 inch Sony tv ever brought from Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RiadJ,

      Very nice! We're glad to hear that you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE this Sony TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony TV, most especially because it actually has a 3.5mm headphone jack on the back! The picture is great and the speakers are pretty good for a slim TV. The only negative is the slow refresh rate, but I can live with that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JB722022, We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Not Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching tv's I settled on the Sony 55" X75K, purchased from BB, took home and started using it. Purchase date was Dec 11th 2022 and on Jan 22nd 2023 we turned off the tv went to bed and Jan 23rd the tv would not turn on. Tried different power outlets to eliminate my surge protector. No luck, found my receipt and heading back to BB for exchange. TV was great while it worked, haven't seen any other problems like this one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ITSME,

      Thank you for choosing and purchasing ourX75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X75K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV really delivers ! Great Picture and paired with a Sony sound bar system makes this an awesome experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user887765,

      Thank you for the purchase! We're happy to hear that you're enjoying the picture quality of the television together with Sony soundbar. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this TV had all the ports I needed . The picture and sound is amazing.. I am glad I purchased this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MACB,

      Thank you for your purchase! We're glad you like the picture and sound quality of the television. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Images filmed in 2K and even HD are upscaled close to 4K levels of detail by 4K X-Reality™ PRO using a unique 4K database. Google TV with Google Assistant makes it easy to browse content from your favorite streaming apps and control your smart home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    A wonderful tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a amasing tv, the colors, contrast are the best, it’s a big deal, I recommender it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eduardo,

      Thank you for the 5-star rating! We're glad you like the color and contrast picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great affordable tv!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV - really great clear sharp picture! So awesome got the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user826692, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    Get the Sumsung 7000 instead

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a 55" Samsung 7000 series. I needed an additional TV and thought I would try to get something a little better. I gave this tv a try and immediately could tell it was inferior to the Samsung. The Sony was very dark even on its brightest setting. Then the built in sound is horrible. There is almost no bass what so ever. (The Samsung has at least some bass) The Sony remote seems to be built out of cheap plastic. Finally the sony costs $70 more than the comparable Samsung. I'm not an expert on TV's, but in this price range I can tell you that the Samsung 7000 series has a better picture and sound than the Sony. I returned the sony and will be bringing home another Samsung. At least in this price range, you are literally paying extra for the Sony name. If for some reason you go ahead and buy this TV anyways, at the very least plan on bringing home a soundbar with it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew,

      Thank you for the feedback. It is unfortunate that the unit had to be returned. The picture and sound quality of the TV will depend in the source that you're playing. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Ughhhhhhhhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV for less than a year and it stopped working. Luckily Sony is honoring the limited warranty and is going to give us a new tv equivalent or equal to what we got. Who knows how long that will take and what hoops I’ll have to jump through on that. I’d rather get the money back and get a different brand. Had a best buy associate swear up and down it was a great tv. Well you can check the box from me that it is definitely not a great tv. When it was working everything moved super slow. You’d have to wait for the tv to actually load up before going to any app.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobH, We apologize for any inconvenience that you experienced with your Sony X75K. This is definitely not the news that we would like to hear. But we're glad to learn that you were able to contact our Sony customer support team for a replacement. We take the quality of our products seriously and are sorry to hear about the issue you had. We want to make sure that you’ve been taken care of by our Sony customer support team.
      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Case ID (if any):
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:

      Regards,
      Sam Sony_US