Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the 55" Class X75K LED 4K UHD Smart Google TV's picture quality, ease of use, and price. Many also appreciate the vibrant colors and the user-friendly remote control. While some users experienced occasional app issues, the overwhelmingly positive feedback points to a high-quality television. The sleek design also received positive comments.
This summary was generated by AI based on customer reviews.
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.O ordered at 10am on line for store pickup. at 12pm received a text it was ready. Went to the store, the tv was put in my car and I was done. Will definitely buy from them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user679809, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the 5-star rating and thank you for choosing Sony! -Carl
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, good for a bedroom. Anywhere else, I’d recommend a sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy,
Thank you for the 5-star rating! We're glad you like the television for your bedroom. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Favorite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is good, fast end the furious, good guys , nice service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosM,
Thank you for the purchase! We're glad you like the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Best Buy’s BEST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV… Great Price! Best Buy does it again!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fabulous,
You made the right choice! We're glad you like the TV for the price. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Could not install or setup because I dont use wifi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not install or setup because I dont use wifi.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user764418, We apologize for any inconvenience that you experienced setting up your TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. You can choose the set up BASIC TV option at the start of the initial setup if you want to skip the Google TV and Wi-Fi set up. However, this setup does remove some functionality like installing apps, services and features that require signing into your Google Account, and Google Assistant. I would also recommend you watch our short video on this link: https://www.youtube.com/watch?v=jtBnNhxg2XM on how to properly setup your Sony TV. Hope this helps!
If you have any further concerns or questions, feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam
NEW TV isn't all it was cracked up to be..
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are not very impressed with this tv, the volume doesn't stay and goes up and down when changing channels, sometimes we can't get it to turn off without unplugging. We kept thinking we would get used to it but that hasn't happened yet...Sometimes the mouth and the words are not synchronized and the colors are blotchy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kathyhymanandersen,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. The picture and sound quality depends on the source that you're playing. You may experience a lower quality picture or sound than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV.
We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Suitable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a suitsble tv if you’re not looking to break the bank, although its far from premium
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JxJohnson,
Thank you for taking the time to review the X75K 4K Ultra HD TV. Our powerful processor on this Sony BRAVIA 4K TV uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast.
In any case that you need our assitance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.must turn tv off and on again about every 45" because within this time the audio and visual are no longer in sync. I have spent many hours with Sony customer service on phone - so far it has not fixed it. May have to return it. I am 80 and this will not be easy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SheranS,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
This article provides a variety of steps and information to address delayed audio or audio and video that's out of sync on your TV.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00026069
We also recommend updating the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00028577
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy with my purchase. The sound quality is poor. It sounds muffled. I tried adjusting every setting but nothing seems to be working.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hernandez,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
You have to consider that the sound quality of the television is dependent on the source that you're playing. Quality depends on the original video provided by the video content provider and your connection bandwidth.
If you want more powerful sound, we recommend using a soundbar or home theater system. You may also update the TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/lcd-tvs-android-x74k_x75k-series/kd-55x75k/software/00276819
If you need further assistance, we're more than happy to help you out. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David