Customer Ratings & Reviews
- Model:
- KD55X75K
- SKU:
- 6505137
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, with many describing it as excellent and vibrant. The TV's affordability is also widely praised, with customers noting its great value for the price. The ease of setup is another positive aspect mentioned by many users. On the downside, some customers have expressed concerns about the slow response time and the remote control's sluggishness.
This summary was generated by AI based on customer reviews.
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv quality is beyond what I expected and love the universal remote so it connects to all my Sony tvs. Then I got it on sale!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TadjiU, Amazing! We're very happy to hear that this TV has exceeded your expectations. And good to know that it works with your universal remote. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony! -Sam
Worst TV Ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its voice lags, constantly switches between tv and external sound. Turns itself off than back on. Sputters on ever comercial. Or kicks it out to home screen. It is the worst tv ever. I have paid to have extra coverage and best buy refuses to exchange this crap for another tv. I have called tech support, and even had Best Buy service people have come to my home. They said it was my internet. Ive had my internet provider run new cable, changed placement of modem and even up my service to gigs. Still the tv is crap. 6 months of battling with this tv and have no way to replace it and the xtra coverage I paid for is a joke.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nancy, We apologize for any inconvenience that you experienced with your Sony X75K. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For audio lag/delay issue, please follow the troubleshooting steps on this link:
https://helpguide.sony.net/tv/jusltnr3/v1/en-003/08-05_10.html
https://www.sony.com/electronics/support/articles/00026069?utm_source=glean
If the TV constantly switches between TV speakers and audio system, please follow the troubleshooting steps here:
https://www.sony.com/electronics/support/articles/00173195?utm_source=glean
And if the TV turns on and off automatically, please follow the troubleshooting procedures on this link:
https://www.sony.com/electronics/support/articles/00114471?utm_source=glean
For audio-related issues during commercials and if the TV kicks out to home screen, please refer to the troubleshooting guide provided on the link below:
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
If you are unable to resolve your concerns, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X75K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
Good mid tier tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a month of use I'm satisfied with this tv. Pros: image quality is sharp, bright, and vivid. Cons: the wifi reception is virtually unusable. I had to use an ethernet cable. Other: the settings menu is simple and easy to navigate but partially because it has few features. Light reflection is not great in my room but, in fairness, the light source is only six feet away. No comment on sound, I use ARC control with external speakers. Customer Support from Sony was very good over the phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomR,
Thank you for the review and we're glad to hear you like the image quality of the TV and had a great experience with our customer service. Check this article below on how to resolve your.internet issue.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x75k/articles/00127011
With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Thank you! My experience was ama!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is perfect for me, works great and the seller was amazing and so honest ♥️ love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaO,
Thank you for the 5-star rating and we're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever had love Best Buy selection and the employees are very friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC,
Awesome! Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you had a great experience with our customer service. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony!
-David
Sony TV, best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sony 55in TV. Brilliant color, easy to use controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bertha,
Fantastic! Thank you for the 5-star rating and we're glad to hear that you love the picture quality and easy to use controls of your new Sony television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
- Cons mentioned:Remote control
New TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE This tv.. it's beautiful and clear. I do however think the remote is uselessly long. But I love the tv.. it's user friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonutWorry,
We're glad to hear you love the clear picture quality and user interface of the television. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Very good Sony TV!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was smooth and no issues. I am happy with the my purchase and the quality on the Tv. Had a Insignia and Vizio 32 inch before. The apps stopped working on the Vizio and the Insignia was always stalling and had to restart it. So far the apps work smoothly and it’s quick to respond. Tv view looks great and sound is great and not lacking. Happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YvetteR,
That's very nice to hear! We're glad you're happy with your new Sony TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture excellent apps size was just right for my room would recommend to a friend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertS,
Thank you for the 5-star rating and we'e happy to hear that you're enjoying the picture quality and apps of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Quality Control
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV a few weeks ago finally got around to unboxing it , right away noticed a scratch on the bottom of the unit. Other then the scratch the picture & sound quality are great just a little disappointed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyJ,
Thank you for the review and we're sorry to hear what happen with your TV. We appreciate your feedback regarding the picture and sound quality of the TV. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
Great Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is excellent. At first, the A/V was out of sync, which was found to be an issue with my older cable box. Once the package was upgraded, the problem was solved.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AngieM,
Thank you for the 5-star rating! We're glad you like the picture quality of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Nice quality and affordable TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality Sony TV at a very affordable price. Easy to operate remote and applications,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rastafari7,
Thank you for the purchase and we're glad you like the price point and had an easy time using the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony!
Regards,
David
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, contrast and colors are beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, Awesome! We're glad that you are enjoying the picture quality of your TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like colour and contrast. Thank you for choosing Sony! Erin
Stick with LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited about the purchase of the Sony Google TV thinking that I would switch from LG to Sony, but I would soon be disappointed. The TV has a great picture, but the system overall was slow. The web browser for the TV had to be downloaded, (Pre-Installed on LG) and it was not worth using. I woke up one morning to the TV updating and it stayed frozen on that screen for hours. I finally had enough, erased the TV to factory, and took it back to purchase another LG TV. I will not waste time with Sony again. I have a 86" LG, 50" and now a 55". LG has been the best with picture and functionality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TexasElectronicInvestor,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
It is unfortunate that the TV had to be returned. If there is something we can help you with. Please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K:
Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
Regards,
David
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.White spot on bottom left side of tv . Appeared 1 month after purchase . Spoke to 5 different sony reps who all gave me different answers . They claim it’s part of the tv lol . A random white spot . Never again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricM,
Thank you for choosing and purchasing our X75K 4K HDR LED Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
What you may be seeing is one or more of the greater than 2,000,000 dots that make up the composition of your LCD or OLED screen. These dots (also known as pixels) may appear red, green, blue, white or black. High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, there may be a small number of dots that do not change color. This is normal operation for LCD and OLED screens for all manufacturers.
Debris on the screen can appear as dead or defective pixels. Clean the screen thoroughly with a soft, dry cloth to confirm whether or not the issue is actually a defective pixel or due to just dirt or debris. Sometimes dead or defective pixels correct themselves over time.
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X75K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Pros mentioned:Easy setup, Picture quality, Price
Great TV at an even Greater Price!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Beautiful Picture and very easy to set up. TV and Remote are intuitive. Awesome TV!! and an excellent price!!
I would recommend this to a friend - Pros mentioned:Color
Amazing TV at a Great Price!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV last week, and it has exceeded my expectations! The picture quality is crystal clear, the colors are vibrant, and the sound is excellent. Setting it up was a breeze, and the smart features work seamlessly. What makes this even better is the amazing deal I got on it—it was worth every penny and more! If you’re looking for a reliable TV with great features at an unbeatable price, I highly recommend this one. Absolutely love it!
I would recommend this to a friend - Pros mentioned:Easy setup, Sony brand
sony 55" x75K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv, nice and sharp viewing. easy integration with sony external sound system
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv in 2022. It still looks and works great! When you watch it seems like it is live with the action right in front of you. For outside scenes it seems like you're in the scene with them. The only thing is sometimes you have to adjust to sound so you can hear speaking moe clearly compared to background sounds and music from the tv but thats fine once you know how to adjust it.
I would recommend this to a friend - Pros mentioned:Picture quality
A great 55 inch Tv From SONY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In an era where home entertainment holds immense value, finding the perfect TV becomes a quest for unparalleled visual experiences. Today, we delve into the realm of the Sony 55-Inch 4K TV, a flagship model that promises stunning picture quality and immersive viewing. Join us as we explore the features, performance, and overall experience of this TV. Picture Quality and Display: The Sony 55-Inch 4K TV lives up to its reputation as a visual powerhouse. With its 4K Ultra HD resolution, every scene comes to life with remarkable clarity and detail. The display boasts a wide color gamut and excellent color accuracy, delivering vibrant and lifelike images that immerse you in the content. Backed by Sony's advanced picture technologies, such as the X1 processor, HDR (High Dynamic Range), and local dimming, this TV excels at presenting deep blacks, bright highlights, and a wide dynamic range. Whether you're watching movies, sports, or playing video games, the contrast and brightness levels are consistently impressive, ensuring an immersive viewing experience. Smart Features and User Interface: The Sony 55-Inch 4K TV offers an intuitive and feature-rich smart platform that elevates your entertainment options. Powered by Android TV, it provides seamless access to a vast array of streaming services, including popular apps like Netflix, Hulu, and YouTube. Navigating through menus and applications is smooth and responsive, thanks to the user-friendly interface. Furthermore, the TV comes with built-in Google Chromecast, allowing you to effortlessly cast content from your smartphone or tablet directly to the big screen. Voice control is also integrated, enabling easy access to content, settings, and smart home devices via Google Assistant or Amazon Alexa. Design and Connectivity: Sony has crafted the 55-Inch 4K TV with elegance and minimalism in mind. The slim bezels and sleek profile create a visually appealing frame that blends seamlessly into any living space. Additionally, the TV's stand provides stability and complements the overall aesthetic. In terms of connectivity, this TV is well-equipped to accommodate various devices. It features multiple HDMI ports, USB ports, and Wi-Fi connectivity, allowing you to connect gaming consoles, Blu-ray players, sound systems, and other peripherals effortlessly. The inclusion of Bluetooth connectivity enables easy pairing with wireless headphones or speakers for a more personalized audio experience. Audio Performance: While the Sony 55-Inch 4K TV prioritizes its visual prowess, the audio quality does not disappoint. The built-in speakers deliver clear and immersive sound, complementing the stunning visuals. However, for a truly cinematic audio experience, pairing the TV with a dedicated soundbar or a surround sound system is recommended. Conclusion: The Sony 55-Inch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenV,
Thank you for that wonderful feedback! We're glad to hear that you like the picture, audio quality, and smart features of the TV. With our Bravia X75K, you'll see glorious 4K pictures, rich with real world detail and texture, exclusively powered by our 4K Processor X1™. Our powerful processor uses advanced algorithms to cut noise and boost detail. With an even clearer 4K signal, everything you watch is closer to 4K quality, full of life-like color and contrast. Thank you for choosing Sony and enjoy your TV!
-David
What experts are saying
