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Customer Ratings & Reviews

Your price for this item is $560.99
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Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class X77L LED 4K UHD Smart Google TV (2023) for its great picture quality, vivid colors, and ease of use. The built-in Google TV and streaming features are also well-received. Some customers noted that the remote control lacks number buttons. The reasonable price and easy setup add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 290 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sizing with great sound and picture quality, love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KitjapornS, That's awesome! We're happy to hear you like the size, amazing sound, and great picture quality of your Sony X77L. Powered by Sony's 4K Processor X1 and Live Color technology, your movies, shows, and games look immersive and realistic with more vivid colors. Even 2K and HD media can be upscaled to near-4K thanks to Sony's 4K X-Reality PRO. If you like sports and action-packed movies, Motionflow XR will create and add frames to keep things smooth and blur-free. Finding what to watch is easy with Google TV built-in, or you can cast from a phone or PC with Chromecast Built-in and support for Apple AirPlay. All of this and more is intuitively managed with the included voice-enabled remote and Google Assistant. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and I'm pleased with everything about it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieF, Awesome! We're glad you love the color and overall features of your Sony X77L. Powered by Sony's 4K Processor X1 and Live Color technology, your movies, shows, and games look immersive and realistic with more vivid colors. Even 2K and HD media can be upscaled to near-4K thanks to Sony's 4K X-Reality PRO. If you like sports and action-packed movies, Motionflow XR will create and add frames to keep things smooth and blur-free. Finding what to watch is easy with Google TV built-in, or you can cast from a phone or PC with Chromecast Built-in and support for Apple AirPlay. All of this and more is intuitively managed with the included voice-enabled remote and Google Assistant. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    More Information Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV is okay I guess for what I paid. I am disappointed to find out that although I have bought it in 2025 it is actually a 2023 model. I don't think Best Buy was upfront.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickyM, thanks for sharing your feedback with us! We are sorry to hear that you are disappointed with your new purchase, however the new line-up of Sony TVs has not come out yet, nevertheless the X77L LED 4K UHD Smart Google TV is a great TV with great features like: the Google assistance where you can talk to your Sony remote control and make things easier to get by pressing the Mic button and also the Apple Airplay feature which allows you to cast your favorite content by using your Apple devices, make sure to check them out so you can get the best out of your X77L TV. Thank you for choosing Sony! - Ismael Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I expected!!! Very clear picture and sound…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pepeton,

      Perfect! We're glad that you like the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the picture is so crisp. I'm so glad to have upgraded!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gummie, We are glad to hear that. You chose the best TV brand. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Slim fit sturdy legs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and speaker fit perfectly in our fireplace.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monica,

      Very nice! We're happy to hear that you like the picture color quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cord too short when trying to mount onto wall, had to buy extension cord. Would’ve been nice to know in advance! Both Sony & Best Buy at fault!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Printer,
      Thank you for your time writing this review. We're sorry to hear if the supplied cord did not live up to your expectations. We highly value your feedback and we take it seriously. Please be assured that we'll relay this to the team as we're constantly seeking ways to improve our products and services.

      With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. We do apologize for the inconvenience and thanks again for purchasing Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The price was right for the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnA,

      You made the right choice! We're glad that you like the picture quality of the X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 55”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is working fine , color is great. Great for price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrankS,
      Great! We're glad that you appreciate the image quality of your new Sony TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying our viewing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase! It has a great picture!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldH,

      That's great! We're glad to hear that you're happy with the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony TV for bedroom

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv, everything I need for entertainment is at my fingertips. The remote pointer option takes a bit to get a hang of but it’s pretty cool once you do

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaR, Thanks for the 5-star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV in a pinch!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is affordable and the screen looks amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShawnS,

      Great! We're glad that you are enjoying the picture quality of the X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Sony tv as usual Sony fails to disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      You made the right choice with the Sony X77L! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good brand view is amazing specially when gaming

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jgmotor,
      Thank you for such a great review! We're glad to hear we were able to give you a good match for your viewing and gaming needs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Minor issues with starting up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having some trouble with it starting up, and going from recorded back to regular program

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonM,

      We are sorry to hear that you are having issues while starting up the TV. This is definitely not the customer experience we want you to have. Please make sure to update the firmware of your BRAVIA to improve its performance and resolve any possible software-related issues: https://helpguide.sony.net/tv/kusltnr1/v1/en-003/08-01_02.html. Feel free to test the unit again and verify if it resolves the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Good price and good product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KristaG, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Google tv

    Rated 4 out of 5 stars

    Sony TV 55”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic but it’s a Sony so it works just fine Wanna have a TV with Google and like that!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, KarenS! We're glad that you love your new Sony TV. Make sure to keep your TV's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good quality. Somewhat difficult to show me.connect to Sono sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarmenW, Awesome! We are so glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice price for a 55".

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed, at a great price. Great color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenH,

      Thank you for the purchase! We're glad to hear that you like the price point and color of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new larger tv. The deliver staff was fantastic. They set up my new tv and explained how to use it Took away all the shipping materials. Couldn't have been more perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyBcompletehappiness,

      Amazing! We're thrilled that you like the size of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US