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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $589.99

Customer reviews

Rating 4.7 out of 5 stars with 289 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class X77L LED 4K UHD Smart Google TV (2023) for its great picture quality, vivid colors, and ease of use. The built-in Google TV and streaming features are also well-received. Some customers noted that the remote control lacks number buttons. The reasonable price and easy setup add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 289 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony television and install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this purchase and install. Picture is top quality and the installers were very professional and respectful of our home. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bennetiff,

      Perfect! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly through ethernet or wireless application. Our home was prewired for some of the rooms so we needed both. It needs Google to take full advantage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duke,

      Perfect! We're thrilled that you like the Internet connectivity and Google software of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV, took a minute to get used to the apps, but the color, and image quality are superb. Not too bright, just right.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThereseH,

      You made the right choice with the Sony X77L! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Decent for the price but cost cutting is evident

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed, a good no frills android based TV. I'm disappointed with the continued cost cutting, though Sony is not the only one doing it. Ther is no headphone jack on this model unlike all our other Sony TV's, some thing I would have happily paid the extra $5 - $10 up charge for. The 3.5 mm jack makes it super easy to connect auxillary speakers with out having to spend a lot of money. I tried two different brands of USB to 3.5mm dongles and neither was worth the money spent. They worked so intermittently where the sound would just drop without warning. So I would have to get up and fiddle with it only to have it drop again afee minutes later. Finally frustrated, ordered an optical to 3.5mm adaptor at a higher price. This works fine except I have no volume control now via the remote and my 2.1 set up only has a rotary volume control. So I have to find a happy medium fir the volume and then sit adow to watch. This is a spare bedroom set up so its fine its just that had Sony no omitted the Jack, I'd have scored it higher.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geeker,
      Thank you for purchasing our Sony KD55X77L BRAVIA TV. We regret to hear that there's no headphone jack with our KD55X77L since we replace it with wireless connection (Bluetooth connectivity). This way, you can enjoy listening to your TV wirelessly with a Bluetooth headphone. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is awesome. Clear and crisp. This is my first Sony in years and I couldn't be happier. Going to replace my other TV's with Sony as they go.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkA,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is better than expected! The picture, and sound quality are excellent, and didn’t break the bank! I would recommend this TV to anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GlennE, We are thrilled to know that your new Sony BRAVIA exceeded your expecatations. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television! The picture quality is great and that is the most important thing to me. I have had no problems thus far and I highly recommend this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieB,

      Perfect! We're thrilled that you are enjoying the picture quality of the X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for living room. Picture quality is great, and occasional console gaming works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brendan,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV and how it works well with your gaming console. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is just what the doctor ordered. Fits in my bedroom like a glove and the wife gets to watch everything she wants as shes winding down for the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigSexy,

      Great! We're glad that you and your wife are enjoying the size and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. Get rid of google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors and black is black. Do not like the google tv stuff. To much hassle and run around to control the tv. Get rid of google!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lctrain,

      Thanks for sharing your review and experience with the X77L. We're glad that you like the picture quality of the TV. Your feedback about the Google software is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sound investment!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s SONY, enough said. Beautiful picture from any angle, sound is great,,nice remote. I had an older Sony no problems , just needed to upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianBernie, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55" flat screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great brand. The picture quality is good. I've never downloaded apps, what a nice feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie,

      You made the right choice with the Sony X77L! We're glad that you like the picture quality of the TV and the option to download apps via Google Play Store. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Google TV in a compact package. Great picture and surprising sound quality.Super easy installation and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenW,

      Perfect! We're thrilled that you like the Google software, sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television, with the name SONY you really cannot got wrong. We needed this as a replacement and has improved our viewing experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidD, We are happy that you now have a great smart TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New 55 inch Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time and showed no sign of damage. Set up was easy and a great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesW,

      Awesome! We're thrilled that you like the picture quality and user-friendly functions of the TV. It's also great that the TV was delivered in perfect condition. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality and speaker quality is a level above competition. Happy with the purchase. Bestbuy folks are very knowledgeable technically.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gopi,

      Very nice! We're glad to hear that you're happy with the picture and sound quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference from my old tv. The picture is so clear and the bright sunshine from my window has very little effect on the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoanB,

      You made the right choice upgrading to the Sony X77L! We're glad that you are enjoying the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv was very impressed with over performance and pleased with all the in between , video quality , sound quality and function

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyC, Thank you for the amazing review! We're very pleased to hear that you're impressed with the overall performance, excellent video and sound quality, and smart TV functions of your Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the first new one we purchased in over 25 years and it is so far above the older TV, sharper picture and colors are so great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW,

      You made the right choice upgrading to the Sony X77L! We're glad that you like the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV, the picture is so clear, however I wish that I chose a larger screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Supermount,

      You made the right choice with the Sony X77L! We're glad that you like the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

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