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Customer Ratings & Reviews

Your price for this item is $560.99
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The comparable value price is $589.99

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class X77L LED 4K UHD Smart Google TV (2023) for its great picture quality, vivid colors, and ease of use. The built-in Google TV and streaming features are also well-received. Some customers noted that the remote control lacks number buttons. The reasonable price and easy setup add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 290 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV is the best tv I have ever watched,Easy streaming for an old guy like me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MICKY, Awesome! We're very happy to hear that you're enjoying the ease of use of your new Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia X77LI55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony Bravia awesome tv best quality and picture would highly recommend it totally the best!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poncho,

      Amazing! We're thrilled that you are enjoying the picture quality of the X77L TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new TV the Quality is excellent, we really appreciate the service, very very nice delivery guys…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FredaS,

      Amazing! We're thrilled that you are enjoying the performance of the X77L TV. It's also great that you were assisted professionally. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy, happy and happy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound is good. I love this TV!!! Kathleen Krainas

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathleen,

      Perfect! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best picture and a stellar reputation. Sale price was excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb,

      That's great! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great overall. Got it for my Xbox Series-X, and the picture looks great. I wish it supported the full 120Hz refresh rate though so some times there is some lag

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexRay,

      Thank you for the 5-star rating and we're glad to hear that you like the price point of the TV. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV quality is clear and we love having different accounts to customize the apps we use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyS,

      Great! We're glad that you like the picture quality and built-in settings of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 inch TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony tv. Picture is great and sound is good. I think Sony is the best tv around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi clets,

      Perfect! We're thrilled that you are enjoying the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Some wonky elements when a selected streaming item will suddenly cease, but when we get back there it's a great item! Good features, and great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesP,

      Thanks for sharing your review and experience with the X77L. Your feedback about the TV's function when selecting items is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Resetting the TV may also help resolve the issue. For more information, please refer to these links:

      https://www.sony.com/electronics/support/articles/00028577
      https://www.sony.com/electronics/support/articles/00159487

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV SONY 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good image, good sound, I feel comfortable with the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanL,

      You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony 55” fits perfectly in the bookcase opening. It was delivered and expertly set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaleF, Thank you for sharing your wonderful experience with your KD55X77L! We're glad it fits perfectly in your bookcase opening. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Tv new to area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing you feel your in the statium at football games first row seats great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbaraaM,

      Great! We're glad that you are enjoying the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV produces a great sound and clear resolution!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unco, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new TV! With the X77L, every image, alive with vivid colors! Live Color expands colors of images to the reproducible colors of the TV so everything you see looks vivid and real. Also our Motionflow XR creates and inserts extra frames between the originals. With more images seen every second, action is smoother and sharper. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Love proejected image and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricT,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Pic and Easy to Set Up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and straight forward to set up! Awesome when paired with the Sony sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardR,

      Perfect! We're glad that you are enjoying the picture quality and user-friendly functions of the TV. It's also great that the X77L TV works well with your Sony soundbar. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Challenging to learn how to operate it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google smart tv. Makes it more accessible to operate computer functions on a big screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlossosajr,

      Great! We're glad that you like how the TV works well with a computer. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was priced great. Great picture and easy to set-up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonelT,

      Amazing! We're glad that you like the picture quality and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another Sony W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Great picture, sound, overall 10/10 item for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Epochrome,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Sony 55"

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV- I always purchased Samsung- this is my first Sony and very happy so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohannaL,

      You made the right choice upgrading to the Sony X77L! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied no complaints. Good picture, sound and quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuentinD, We are thrilled to hear that you are satisfied with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent Sony_US