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Customer Ratings & Reviews

Your price for this item is $499.99
The comparable value price is $589.99

Customer reviews

Rating 4.7 out of 5 stars with 287 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class X77L LED 4K UHD Smart Google TV (2023) for its great picture quality, vivid colors, and ease of use. The built-in Google TV and streaming features are also well-received. Some customers noted that the remote control lacks number buttons. The reasonable price and easy setup add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 287 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality! Good customer service! Delivery was good with no problems!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesVexcellent,

      Awesome! We're glad that you like the picture quality of the TV. It's also great that you were assisted professionally. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Stick with SONY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase Picture quality impressive The help guide is easy to follow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasK,

      Perfect! We're glad that you like the picture quality and user-friendly functions of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV has Great picture quality and decent audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindajD,

      You made the right choice! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is King

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never fails always has the best picture and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joe187,

      Thank you for the purchase! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box and im outstanded by the picture quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cele97,

      You made the right choice with the Sony X77L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Ill do anything for $5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair with the ps5. Definitely recommended. Also great with streaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisL,

      Awesome! We're glad that you enjoy watching streaming content with the TV and how it works well with the PS5. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV is terrific.. another Sony knock-out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv. The sound is terrific We got this for my Mother in law and she is thrilled

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesW,
      This is definitely a great gift for your mother in law! Nice to hear she like her new TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony 55 inch TV recenty purchased. Great quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MiMi758,
      Nice! We're happy to hear that you love the quality of your new TV. Enjoy watching and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv nice sound and great picture and nice HD

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielC,

      Amazing! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Purchase, very good investment, and the visual is spectacular!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,

      You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture. Really enjoy the google tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieA,

      Awesome! We're glad to hear that you like the picture quality and easy setup feature of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Google tv

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV very satisfied for the price very happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sammy, We are thrilled to hear that you are satisfied with your new Sony BRAVIA 4K smart Google TV. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV quality is excellent. Sound and colors surpass most competitors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary,

      You made the right choice with the Sony X77L! We're glad that you like the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great definition and color, easy-to-use remote control, and access to the apps and Google TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bstroik, Fantastic! We're thrilled to hear you're enjoying the 4K high definition, vibrant colors, intuitive remote control function, and accessible Google TV apps of your Sony X77L. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv it shows a nice quality clear picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyG,

      That's great! We're glad to hear that you love the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 4 out of 5 stars

    More Information Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV is okay I guess for what I paid. I am disappointed to find out that although I have bought it in 2025 it is actually a 2023 model. I don't think Best Buy was upfront.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VickyM, thanks for sharing your feedback with us! We are sorry to hear that you are disappointed with your new purchase, however the new line-up of Sony TVs has not come out yet, nevertheless the X77L LED 4K UHD Smart Google TV is a great TV with great features like: the Google assistance where you can talk to your Sony remote control and make things easier to get by pressing the Mic button and also the Apple Airplay feature which allows you to cast your favorite content by using your Apple devices, make sure to check them out so you can get the best out of your X77L TV. Thank you for choosing Sony! - Ismael Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv is easy use and fits perfectly in the room we are using it in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngW,
      That's sounds perfect! We are truly happy that you found the perfect TV for your room and we're glad that you like the quality of it. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture quality, Google operating system and apps work well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulB,

      Great! We're glad that you like the picture quality, Google software, and supported apps of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new TV. It was way to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieM,

      Great! We're glad that you are enjoying the user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has really good picture quality and was not hard to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bekah,

      That's great! We're glad to hear that you like the picture quality and easy setup function of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

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