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Customer Ratings & Reviews

Your price for this item is $560.99
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The comparable value price is $589.99

Customer reviews

Rating 4.7 out of 5 stars with 290 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the 55" Class X77L LED 4K UHD Smart Google TV (2023) for its great picture quality, vivid colors, and ease of use. The built-in Google TV and streaming features are also well-received. Some customers noted that the remote control lacks number buttons. The reasonable price and easy setup add to the positive customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 290 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has really good picture quality and was not hard to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bekah,

      That's great! We're glad to hear that you like the picture quality and easy setup function of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new TV. It was way to set up and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BonnieM,

      Great! We're glad that you are enjoying the user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV performs as needed, clean picture, cant go wrong with Sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deem, That's great! We're so glad to hear you like the overall performance and picture clarity of your Sony X77L. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. Great picture. Good sound. Picture is bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gaye,

      Amazing! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Game on for the Super Ball Game.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the our party for Super Ball game next month.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeatriceR,

      You made the right choice! We're thrilled that you found the perfect TV in the Sony X77L. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound. Very happy with TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdG1, We are truly glad to hear you chose Sony X77L 4K HDR TV and you are overall satisfied with the features and performance of this TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture…very happy with this tv! My first Sony and can never go back to other TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SlavicaM, We are thrilled to hear that you are very happy with your first Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always used Sony TV This one is as expected clear and good size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dishwasher, That's great! We're glad that you are enjoying this amazing TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. We apologize if you are not impressed with the new remote design. We take this as feedback as it can help us improve in the future. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Getting into the new age

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Nice and big. The pictures is very clear and super bright!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnK, we're glad you love the picture quality and size of our product! With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Fits over the fireplace no problem. Easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damo,

      That's great! We're glad to hear that you had an easy time setting up the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony wins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great picture best purchase so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pyt1974, nice! We're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beat tivi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the quality of the tivi. Clear picture, true color, good sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HanhL, That's great! We're so glad to hear that you're satisfied with the overall quality, realistic colors, good sound, and picture clarity of your Sony X77L. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv and perfect picture quality and good audio for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelC,

      Amazing! We're thrilled that you are enjoying the sound and picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Outstanding picture! Needs more sound options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH, we're glad you like the picture quality of our product! With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. We take all user input seriously and will make sure your comments reach the appropriate person. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4k

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony slowly overtaking Samsung for best TVs on market. Great picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jarrod80a,

      You made the right choice with the Sony X77L! We're glad that you are enjoying the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony has the perfect picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with the SonyTV the picture is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TorieC,

      Great! We're glad that you are enjoying the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of this TV at really affordable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BradleyG,

      You made the right choice with the Sony X77L! Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and great quality for the space I needed to fill.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasB, Awesome! We're truly glad you like the smart Google TV features of this great TV and it fits perfectly in your space. Our Smart TV delivers exciting content in 4K HDR. Even 2K pictures are upscaled to near 4K quality with sharp details and billions of real-world colors, reproduced by our 4K Processor X1™. Clear, natural sound brings movies and music to life for a thrilling experience. Thank you so much for purchasing the 55" X77L and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic 4k TV with all the features you need for streaming and casual gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, We are glad that you like the features and streaming capabilities of your Sony BRAVIA TV. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for trusting Sony! Vincent Sony_US

  • Rated 3 out of 5 stars

    This TV is not like SONY's product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response times from changing TV and Internet channels are slow. YouTube channels "mumbles" at the beginning! The TV creates folders by itself in a USB stick. If I store files outside the folders and delete one of the files, the USB stick itself will be regarded as a blank.

    No, I would not recommend this to a friend