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Customer reviews

Rating 4.7 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality of the 55" Class X800G Series LED 4K UHD Smart Android TV, praising its clarity and vibrancy even after several years of use. The easy setup process and affordable price point are also widely appreciated. While some users have expressed concerns about the remote control, the overall positive feedback suggests that this TV offers great value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 856 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a heck of a time getting my new TV mounted and figuring out how to hook it up (no owner's manual), but finally succeeded. Color is much sharper than my last TV. Thankful I went the extra mile and got a Sony. My next purchase will be a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 4K TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall features are fine and Picture quality is excellent; Games (XBOX) perform reasonably well too! However lacks some nice to have features like smartphone app (to control), blue tooth connectivity (unable to connect to blue tooth headphones), Screen mirroring doesn't work with iPhone etc., These are not a deal breaker though. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good picture quality, easy to operate.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Good picture quality, easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy TV to setup. I’ve had it for about a week no complaints and love everything about it especially game mode when I’m playing my video games very low input lag which is great for a gamer like me.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture but was expecting great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on what the best buy representative described I was expecting a picture that was superior to the 50 in 4k HDR samsung I bought last year that my son just broke, he said this deal was amazing and the TV would be superior and although it's not a bad picture I would say the samsung was just as good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, GameChanger!

      We're sorry if our product did not meet your expectations. We will surely take note of your feedback and use it to improve our products and services.

      You may also try following the instructions on this link https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800g/articles/00190409 for more information on how you can enhance your viewing experience.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from an LG UHD to the Sony Bravia because of the faster processing. I haven’t gamed in it or watched fast moving sports yet but HDR and over picture is awesome. Standard high def on cable upscale beautifully, and 4K content is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the colors, backlighting, awesome. remember to get the most out of this tv with technology that will make the colors alive. such as a dvd, blue ray, ps4 , xbox , wii or anything that is 4k compatible. i am mad I didnt get a 65 inch

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gorgeous picture!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and ease of use. The only reason not 5 stars is that I'm having issues with WiFi connection. Haven't figured if it is the TV or my modem. Other TV's in the house seem to work fine, and this one worked fine for a couple weeks... Still figuring it out. Haven't reached out to support yet, so will have to update the review at some point

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Its a Sony what else can i say :)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Sony T.V.'s for a long time and I still have the first one I purchased. This one has great colors crisp and bright. works great and hope it last as long as the first one. I moved the first one to my bedroom :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony TV’s!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at a great Black Friday price! This tv is in our bedroom and works great for the size of our room. We had a 32” Samsung that was going out and time to replace. Added a Yamaha sound bar to complete the set. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it for the Android TV alone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Samsung and LG SmartTVs and now that I've seen the Android TV OS built into this Don't TV I don't think I could ever go back. The interface is zippy, has all the apps I need and the picture is great. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Always love Sony

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture! Has a lot of things included on tv however not well versed on how to use them. Not happy that Best buy took tv off sale by the time I was able to buy and then put it back on sale several weeks later. Shame!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have sony products many years, they are the best. From play station to TV,s hands down they are the best, mind you they have glitches. some complain.Get a real life things happen . No company is perfect, but sony comes close

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture - TV Freezes

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start by saying the picture quality is great. However, we have had the tv since Christmas (Purchased as part of a Black Friday deal) and have had problems for the past month or two. The TV often freezes. For example, when you select Hulu from your apps, the sensor on the TV glows white like it’s processing but nothing happens. It freezes for approximately 30 seconds. It would be one thing if this happened once in a while but it happens multiple times a day. Recently we started experiencing a “no device detected - TV with power down in one minute” error code. This happens we stream from the computer and using apps. Even if the tv is connected and still playing...? I have tried suggestions from Sony but the problem persists. Overall, I would not purchase this TV again. Picture quality is great. Apps and remote are easy to use. Unfortunately, the issues we’re experiencing takes away from the positive qualities.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first UHD tv. It worked out really nice with a nice picture. It was handed down to my Granddaughter to use at College. I replaced it with a Samsung QLED 65" Class Q80A.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best tv I've ever owned. Easy set and awesome picture make this a must for any TV enthusiast. It works great with a game system as well. I would recommend any one looking for an upgrade or just a new TV to get one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Noticeable upgrade to the Bravia 690 I have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For only having it a month I’ve been extremely happy with it. Noticeably better than my other Bravia which is now the bedroom TV. Colors are really good while not being blown out or over saturated , and picture is super smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture excellent value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with our Sony TV. We bought a Samsung recently 7 series and it's really good, but this Sony blows it out of the water! Excellent picture bright colors. The clarity is top of the line. I highly recommend this TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited almost a month after black Friday to get this tv but it was worth the wait. Sony delivers with this tv. Great color, picture and quality. Has most all of the apps I was looking for and was an easy set up process.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size for our room and great color!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing how great the color is. Enjoy watching tv so much more. Guys were great delivering, getting here on time and keeping us informed. Hauling away the old tv for only $25 was a great deal. Love Best Buy service.

    I would recommend this to a friend