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Customer reviews

Rating 4.7 out of 5 stars with 856 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality of the 55" Class X800G Series LED 4K UHD Smart Android TV, praising its clarity and vibrancy even after several years of use. The easy setup process and affordable price point are also widely appreciated. While some users have expressed concerns about the remote control, the overall positive feedback suggests that this TV offers great value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 856 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Darn good tv!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a Sony 65" so this tv was chosen on the stellar Sony performance, as I needed a smart TV downstairs. I've recently "cut the cord" and the Sony Smart TV assists in the transition from Cable to Antenna. Perfect!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. HD programming comes through crystal clear. Nice to be able to mirror cast images from my phone to the TV. Internet access on the TV thru Bluetooth. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a beautifully designed tv. I love the remote and the clarity of the picture is outstanding! Well worth the money. It’s light and easy to hang on the wall and looks amazing in dark rooms

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the tv 2 days now and Love it. This is my first Sony set up was easy, except for trying to put my email address for my apps.. I will call Sony to see what is up with that. Color and sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best television I ever had. The sound is superb, picture is just really great. I love this television. I owned a Sony prior to this and it lasted us 10 years and the quality has not changed. Great TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for my patio.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for my patio and works great! Crisp image and a vibrant picture. Even thought this was an open box, nothing was wrong with this item, got a good deal on it too. Thanks BB open box!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a Sony TV for 15 years.Saw Best Buy ads and checked it out. This Sony is unbelievable! Great picture,great features, great price! Everything anyone can want or need it’s here! Absolutely awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too sure about buying a Sony TV because I always bought a Vizio but I’m glad I did because the picture quality and the color clarity is much better and it was hard to beat a Vizio in my view

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv and the picture quality is amazing! The only dislike I would say is how low volume becomes when movie is playing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been really nice and problem free. Nice picture and access to apps is a great addition. It’s nice that Sony started pricing their brand that I’m more inclined to pay. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Better than expected for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound. One change I would suggest is make the stand like last year's models, with stand in the middle instead of a wide stand so it can sit on a more narrow table. Plenty of connections.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Pleased with the Product and the Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Sony flat screen TV in our other home and this one is definitely up to the Sony standards. The price was great and the service was friendly and extremely efficient. Best Buy has a customer for life.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Mid level 4K Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased. Picture is great! Stock sound is not the best. I purchased a wall mount and a Large Polk sound bar w/ subwoofer system which was on Sale fantastic sound using the (arc) port. Staff at The Wooster Ohio store was fantastic. Television went on sale after I purchased they made up the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality pic and decent speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv has exceeded expectations. The picture is crisp and vivid. It is lighter than other comparable models and has four (4) HDMI inserts and even component hook up for my old skool gaming units.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. Bright color and very clear.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture and color. The tech guy was great and very helpful in teaching me how to use the tv and all the various options I can access.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up this tv to replace my 1st gen Visio 4K tv. This tv has a much better picture than my old tv. Also the android operating system built in is easy to use and supports all of my favorite apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture, good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not the latest model this tv has what you need for great picture quality. 4K and HDR with Google built in and a few free items like an Amazon echo dot make it a solid choice for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the tv it’s clear and looks amazing especially when you play video games. The small letters on the tv are clear and sounds very good. Sony tv are extremely good in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. This is my third Sony and I have always had great luck with them. The first 2 I have had both lasted over 10 years, let's hope I get the same amount of years out of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great. Picture was the best for the price. Streaming is much better than the earlier gen Sony TVs. Just wish that there was some way to stop the automatic preview on the Netflix menu.

    I would recommend this to a friend