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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 856 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality of the 55" Class X800G Series LED 4K UHD Smart Android TV, praising its clarity and vibrancy even after several years of use. The easy setup process and affordable price point are also widely appreciated. While some users have expressed concerns about the remote control, the overall positive feedback suggests that this TV offers great value for money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 856 reviews
  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been purchasing Sony products for years, and have always been very pleased with them. Only drawback is no owners manual comes with most products. I have also found this with other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 55" TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Samsung flat screen that picture quit. Switching over to Sony. Like Sony remote more than Samsung's and it works with Sony receiver. So far very pleased with this TV and Sony receiver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV. Good Asst. Mgrs. & Good installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither Geek Squad, nor Dish could fix my Samsung TV purchased in May. So I traded it in a Sony + $250.00. This one works. Two Asst. Mgrs. with a clear view of Customer Service made it happen. It was, admittedly, a difficult-to-diagnose problem. (No sound for two to four minutes when turned on cold)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a Sony tv, but now I’m hooked! This set has the brightest brights and the darkest darks I’ve ever seen. It’s the set I use to watch all my favorite shows and sports events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product quality and affordable price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality and user friendly. We are very happy with the overall BestBuy experience. I highly recommend it. Thank you and God bless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is outstanding. The lighting is super especially for sports. My husband enjoys watching movies also. Great choice and price for the brand and size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    MANY SOUND ISSUES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture on this monitor looks good, as do many in this series of monitors. I am having several issues with the compatible Sony sound bar (HT-S350). The first of which is that when the TV and sound bar power up, it keeps switching to the internal TV speaks after about 5 seconds. i have tried several different setting including turning of the sync feature but nothing works. I am also having a sync issue in that the video is ahead of the audio on several channels. I suspect this is my cable companies issue and not the TV, but there are no settings to adjust for this and I do not have the issue when switching back to the internal speakers. Pretty fed up

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony wins again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony quality at a great price. Bought this on sale to replace my 40" Sony from 16 years ago. Love the Android features and synced up with my account immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the tv. Worst thing about it were the instructions for assembling the legs. Very misleading and confusing. Write instructions if your pictures aren’t that good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    adequate entry level TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been plagued with issues ever since TV arrived. Connectivity problems and technical support has not yet established cause. Intermittently set cannot be turned on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it at 699 and poof 35 days later it’s 599. Is a good tv though , get it as cheap as you can . Have no issues with it thus far. Have owned it less than 2 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cannot use total screen without cutting picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Sony because it was CR's top rated for reliability. However, very disappointed in the "sizing" of the picture. If we blow the picture to fit the entire screen surface, it cuts off part of the picture; the next sizing reduces it a lot, losing at least 20% of the full screen surface. Seems that you should be able to adjust to the full screen without losing the picture. There simply is not a good adjustment: either cut off some of the picture or utilize only 80% of the screen surface. We replaced a Samsung set which handled that automatically, unfortunately that set didn't last even 4 years! Wish we had been warned about that snag when we purchased the Sony - it would have impacted our decision.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually a samsung person but for the price I couldn't pass this tv up. Overall it does everything I want and more. screen share is easy to use and so are the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Love the HD resolution. Joked around and said the quality is so good you can really see the zits the actors tried covering up with makeup Haha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breat Picture and lots of Apps!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually bought for my daughter. Here old TV worked fine, but did not have Hulu or Disney+ available. This has lots of apps preinstalled and you can download more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around, the Sony X800G does everything w

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony X800G 55" has outperformed my expectations in every categories. I am most impressed withe the processing speed, specifically when navigating between apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have basically been a Sony person from the beginning. I have never been disappointed with any of their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony never disappoint me, well that one time but I don’t like to talk about it. Like I said great television for the price, what more can you ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality picture and sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wall mount TV and I love it! I considered a lower cost option but was convinced that Sony will give me the longevity I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great! It was an easy setup and a good display. It was nice that connecting it to streaming services such as Netflix and Disney+ was so easy.

    I would recommend this to a friend