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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 957 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony TV - great sound and picture! Went from a 39 inch TV to 55 inch and well worth it to buy another Sony TV. Original Sony still works, 13 years old and never had a service call on it. Putting it in bedroom now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kwinter, we're glad you love the picture and sound the quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Airplay Monitor function is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connectivity to my apple devices via built in airplay. I purchased the TV for my office to use as a large monitor for meetings so the client could see my computer screen. Works wonderfully. Beautiful picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KALTX, Thank you for purchasing the Sony X800H! We're glad to hear you like the easy connectivity via airplay feature, excellent picture quality, and it works well as a computer monitor. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price came down and the reviews were great. I had been looking at LG and Samsung but felt this had more for the buck and I think I was right, Picture, sound and size were just what the reviewers said and I love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Slim, we're glad you love the picture and sound of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony wins again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few months now and still happy. The volume and sound quality is great, picture is incredible, and love all the smart tv perks. Sony in my experience is always reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always good. Great features from Android on this TV. Alot of apps to choose from. Colors are deep. Only one draw back is the 'Brightness'. This could be better. My older Sony TV's has a brighter picture then this model. Especially in Dark room's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pjizzle, Thank you for your review. We're glad that you like the Android feature and streaming apps. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Basement Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan. I purchased this TV to be mounted above my basement bar. The picture quality is amazing as all of my Sony TVs and the smart features are top-notch. I am very impressed with this TV and the features that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely, Sony is one of the best brand in the world, I have a sony bravia for about ten years and it is still in very good condition. I just bought another sony bravia for my living room, I recommend this tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Silinpin, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade to Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Vizio HDTV to finally a Smart tv. After a long search I picked this Sony because of its size and the clarity of the picture. What a difference! Go this on sale just in time for the playoffs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chandler, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Sony TV. Great picture quality. Because this is our 4th Sony TV we are already familiar with remote so it’s easy to use. Best part our Google & this Sony are compatible so we have to learn the voice commands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Richard4, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. In order to explore the voice search function, please check the link below for your reference.
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00204048
      Thanks for sharing your feedback. Ja Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Exchanged from the 7 series to this one and what a difference! Was worth the extra money. Wish I would’ve bought this one first. Starts up fast Android tv is doing well for the little I’ve used it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmgfl21,
      Wonderful! We're glad that your investment is worth it and happy that you are enjoying the amazing picture quality of the XBR55X800H. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Chris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Brilliant picture, no wash-out w/viewing angle cha

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sharp and brilliant colored picture, from every angle. No "wash-out" as you change viewing position from dead center to viewing from 0-45 degrees away. Highly recommend! Purchased 55" Sony Bravia screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LakeCityViews, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony X800 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!!! The picture is unbelievable! I can't imagine how the higher rated tv's could be better than this. The sound is good, far better than my old tv. It fits the space above the fireplace perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonas, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture and sound quality for the $$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has delivered great products. This TV is no exception to that, it has a excellent picture and great sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi luckyrazoo, We're very pleased to hear you appreciate the picture quality. Our X800H is powered by our X1 processors reproduces more colors than a conventional television. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. -Sam Sony_US

  • Rated 5 out of 5 stars

    Manuals?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with my Sony TV, however, instruction manuals leave a lot to be desired. While it is fairly simple to set up, features of the tv are hard to find both in the instruc tions provided with the tv and on the internet. For instance, I wanted to have the tv come on daily and shut down at certin times. Very little information in the manuals about this, and other features. It should be mandatoy to include at purchase instruction manuals about all the features of the product, and not have to go to the internet for such infomation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WWMc, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. ith X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      You may check this link for simplified instructions to setup the TV:
      https://helpguide.sony.net/tv/husltn1/v1/en-003/01.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fabulous tv. The picture is amazing and the tv speakers are very good too. Pleasant surprise. I am picky about my picture. Quiet please.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deanna, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony Entertainment Not Easy to Configure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Sony products. Normally they all fit together easily. This combination of tv, sound system, 4K Blue ray player, game system, and Apple TV 4K did not communicate easily. So much for Sony Sync. All in all though, good system for most viewing.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Amazing sound - great for a bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned my lesson. It's Sony all the way. I should have purchased it first. Instead I went to a Vizio tv and after 3 years the tv stopped working. Save your money and go big.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Formom, You chose the best TV brand this time. We are glad that you are happy with your Bravia. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Back to Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After falling for a deal that was too good to be true on a Black Friday TV a few years back on a off brand, I returned to Bravia and couldn't be happier. Love the fact that my new Bravia works with all my other connected audio video devices. By this I mean if I select Blue Ray on HDMI 2 it will turn on the receiver to the proper input while automatically switching from tv audio to the receiver. Like wise it automatically turns on my Blue Ray player. Then when I switch back to Cable box on HDMI it turns off the Blue Ray player and switches my receiver to the proper input. This review is for model: XBR-55X800H, not the lower model. Do the research, it is worth the extra money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianD, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, sound, and easily programmable. Was looking to purchase the Samsung TV, but was out of stock for at least two and a half weeks. Saw this model on display and was stoked.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BbGmoney, fantastic! We are truly happy to hear you are satisfied with the superb picture & sound quality of our X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 Inch Class X800H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture and I am able to access all of my streaming services very quickly as well. I would recommend this tv for anyone interested in an affordable Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Plem19, Great! We're pleased to hear that you like the picture quality and ease of accessing the streaming services. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US