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Customer Ratings & Reviews

Your price for this item is $519.99
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Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 957 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Just looks amazing, I love that it has HomeKit connection, I can tell siri to turn the TV on and off.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony Bravia and Sony speaker bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv . Easy to set up The colors are beautiful. We also bought Sony speakers and subwoofer. Sounds like a movie theater

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyfan1, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SonyTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love! My 55 inch Sony TV. It is just the right size and the resolution is outstanding. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Honey,

      Awesome! We're glad that you found the perfect TV for your needs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the television has been awesome. I am very happy with my choice..Sony is a tried and true brand. You can’t go wrong!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satified, we're glad you are happy with our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for TV this size. Great picture. Perfect size for the family room and plenty of viewing space when we have company.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drvinnyb, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Job SONY!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned! Paired it with my Playstation 5, and I've been enjoying my entertainment and games ever since!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBBrokenATM, We're glad to hear that you're enjoying this TV pairing with your PlayStation5.
      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful. We can't figure out how to eliminate the need for a separate remote for cable service, although we are hoping to cut that cord anyway.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharon, Thank you for purchasing the Sony X800H! We're glad to hear you like the excellent picture quality of your new TV. Please refer to this link on how you can control the cable/satellite box using the TV remote control: https://helpguide.sony.net/tv/husltn1/v1/en-003/04-08-03.html

      With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Mom

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I purchased this wonderful smart TVs after I purchased my 65” for my family room and needed a new one for the bedroom

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hrdwkgwoman, we're glad you are enjoying our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents because it was the best 55 inch TV that was left in stock before the Super Bowl. They love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatTV, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best TV experience you will ever have, the TV was everything I was looking for, I will buy another for my bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TimR, Awesome! We're glad to hear that you are happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We're looking forward to your next purchase! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only buy Sony televisions and this one did not disappoint. Excellent picture and all the necessary features. Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rodrifra, we're glad you are satisfied with the excellent picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Been great, time to upgrade to a larger screen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the solution I was looking for. Supports cable TV. Supports my movie collection on my network drive using the same app I use on my Android phone. Supports my pictures and videos from my network drive. Support Spotify. Supports my PS4 gaming station. And all I have to do is switch between apps using my remote. While it took a bit to get all the apps together, it has worked very well since then. Only issue is I realized I needed a bigger screen...so time to upgrade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigFunk, wow! We are extremely pleased to hear you are happy and satisfied with the superb features and overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      We are hoping that you will choose Sony again for your bigger screen TV upgrade!

      Thank you so much for the 5 Star rating and for purchasing our X800H!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has great picture quality and my past experience with Sony has always been positive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture & value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have as looking to replace my 10 year old Sony Bravia. This new model is larger & has a great, crisp picture. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. We had been looking for a new one since our old one got hit by an extremely close lightning strike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bravia, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size and picture.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and beautiful picture! Needed a tv in a hurry and this fits the bill. Very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bettyhop, we're glad you're happy with our product. You will never regret this purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Beware of Android TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason this is not 5 stars is because this “ Android TV” was difficult to set up in an I-Phone house. I made the mistake of telling the tech to not worry about setting up my Prime and Apple accounts on the screen as they required time/ passwords. However, I spent over an hour trying to get Apple TV on this new TV. ( sign in to Google, search App Store, etc). Long story short, I had to BUY an Amazon Firestick and install on this Sony TV in order to watch my Apple subscription so I was not happy about that. For us non-tech people, this TV was not a good choice initially.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NotaTechie, thank you for purchasing our product. We're sorry to hear that you have an issue with your SONY unit. You may find this link helpful on your issue:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00226446


      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. It is the perfect size furor small family room. The picture quality is amazing. Very happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi shoppinggirl, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll admit I'm biased towards Sony TVs. This one doesn't disappoint with a good quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Living Room TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long-standing SonyXBR customer. Great picture. Needed secondary tv for living room, 55” is perfect. 77”OLED is next.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffS, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US