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Customer Ratings & Reviews

Your price for this item is $519.99
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Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 957 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good picture and set-up was handled in a prof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is very good. Set-up in walkout basement, so lighting is an issue. Controls are easy to use. Good product overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spencer, we're glad you like the picture quality of our TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    sony 55 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it has been a good tv. decent sound without a sound bar and quality picture. the apps and google play are a nice feature as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sethg18, we're glad you like the picture and sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Similar tech to OLED

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for a dark room, very similar to an OLED technology, don’t know why, I did get white spots when watching sports due to the logo been steady, but it goes away, I didn’t get the geek squad plan therefore my warranty expired and now I’m stuck with it, but I haven’t had that issue anymore so is very weird. Great colors and great for video games

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOrdonez, thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We're glad you like the picture quality of our product. We're sorry to hear that you have an issue with your SONY unit. To isolate the picture issues, please follow this link:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00032635

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55 inch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one of our best TV that we have ever had. I has a great picture and sound,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HalloweenBoy, Perfect! We're glad you are enjoying the picture and sound quality of our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, very easy set up, the Apps for getting streaming content work well, though they are a little limited in range compared with Roku.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyB, thanks for the 4-stars rating and feedback! We are delighted to hear you are happy and satisfied with the overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for purchasing our X800H and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good match of price and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a perfect match pf price and performance. It's a mid-line set but is well worth the $ at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, we're glad you like the performance of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality all of the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks to be as good as my last SONT Flat screen TV. The Geek Squad Technicians did an extremely good job!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatproductandService, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Great family tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Hard to get bluetooth speaker set up. But otherwise great. We had our last Bravia for over ten years. I think we will have this one even longer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, we're glad you like our product. We're sorry to hear that you have an issue with your SONY unit. You may follow the link below when connecting this TV to other devices via Bluetooth:

      https://helpguide.sony.net/tv/husltn1/v1/en-003/04-06_01.html

      If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 65 inch sony for our living so we decided to get another one for the master bedroom. Love the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Sony tv for a great price at the time I recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the upgrade we needed. Beautiful picture and professional installation made this a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulaD, We're glad that you are happy with the beautiful picture of the TV and service. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Very responsive when switching between apps and TV. Being an Android TV it is versatile.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mertz, we're pleased to hear that you like picture quality, TV response and the operating system. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv works well very nice quality worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It works great. Picture is better than. I expected.it doesn’t provide as much protection from glare as I thought though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, Awesome! We're glad to hear you love the picture quality of your new Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr. T.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TV IS VERY,VERY GOOD. WONDERFUL PICTURE. FEEL THERE IS ALWAYS ROOM FOR IMPROVEMENT SO I GAVE IT THE GOOD RATING INSTEAD OF EXCELLENT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi William, That's great! We're glad to hear that! We always appreciate customers who take the time to give us their feedback. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for 2 years in a row great picture and sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV set.Very clear and colorful Images. Comes preloaded with Netflix and Prime Video. We love our new Sony TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Gary Fennell Santa Barbara, CA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture and sound quality. Sony are one of the best when it comes to sound quality, may be out performing the other manufacturers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarySoccer, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Cons mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Not k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great tv the refresh rate is horrible and not good for fast action movies had to return this go for x900h

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jith, we're sorry to hear that our product failed your expectations. If there's pixelation or motion blur on the TV, it is recommended to set Motionflow to Off through settings. We have our support team that always happy to assist you. You may email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Thank you for trusting SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. I got it on Black Friday and I’m so happy with the quality and picture. Awesome Tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kryssy, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US