Customer Ratings & Reviews
- Model:
- XBR55X800H
- SKU:
- 6400732
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good value for a TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy assembly and set up Picture quality is OK Sound is good.
I would recommend this to a friend - Pros mentioned:Picture quality
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is light, thin and really clear picture. the set up is easy...
I would recommend this to a friend Open up a new world of choice and clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into the store with a different TV in mind, but when Frank showed me the quality of this Sony processor, I was convinced that it was a better choice. We even use TV signals from antenna air waves, and the picture looks hi-def and clear. Thanks Frank, you're the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lleckrone, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Couldn't be happier.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say enough good things about Tony, who installed my new Television. Professional all the way. He made sure everything was working properly in a very short amount of time. I'm probably repeating myself, but he was courteous, prompt, and above all else, respectful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sominnguy, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
- Pros mentioned:Ease of use
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but locked up and had to unplug to reset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Casualwatcher, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. Were sorry to hear that you have an issue with your SONY unit. Please make sure the TV has the latest software installed. You may check the link below:
https://www.sony.com/electronics/support/lcd-tvs-android-xh80xx_x80xxh_x81xh-series/xbr-55x800h/downloads/00017078
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for choosing SONY. ~Earl
Good TV, couple hiccups that were solved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new TV, but I haven't experienced watching something that provided a full 'wow' factor yet. The first one we bought had a software glitch that left a line down the middle of the screen. Fortunately, it was within the return period and Best Buy provided us with a new replacement screen free of charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
We appreciate your review of the XBR55X800H TV. It's unfortunate that you had to replace the TV because of a line on the screen. This isn't normally the case with the X800H TVs. For optimum performance, make sure to install the latest software version of the TV. You may also find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/articles/00245141
We hope you'll also have a better experience with the replacement TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sharp good picture and sound all around a good tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tractor, we're glad you like the picture and sound quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. Would recommend to anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trjrn, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great budget 4k tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv so much. Great picture and great functionality.
I would recommend this to a friend Sony is great TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a old Sony Bravia 48 inch and it got old, so I purchased this new one in 55”. It’s working well and I like Sony Tv I’d say my old TV was possibly a better picture, but I needed to upgrade to the new version due to apps. And the new one is easier to stream now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandfish, we're glad you are enjoying your new TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
TV Salesperson review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received excellent service from the young, female sales lady that worked in that department. Do not remember her name but she was very knowledgeable about the TV product choices, and guided us to what we felt was the TV most suited for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimB, we're glad you had a great experience with your dealer. We hope you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Great picture.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are totally satisfied with the tv but I want to thank the employees who did curbside delivery, They did a great job and made the experience easy and accommodating.
I would recommend this to a friendVery nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I really like the features like not needing a separate ROKU box to access Netflix, Amazon, etc. It turns on really fast compared to our old Toshiba. I think we will be sticking with all Sony equipment from now on. Just less trouble with them.
I would recommend this to a friendGreat 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old TV was a samsung with blacking in and out issues with my PS4 Pro but decided to upgrade to this TV and no issues were there. Along with such the visuals and customization for picture is great and the Dolby Vision for videos that support it look fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Nerthi, We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. X800H has a built-in feature called Auto Picture Mode that will detect the incoming signal and adjust the TV for optimal picture settings or performance, including game mode. You chose the right TV. Thank you for trusting Sony! -Vincent
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was searching for a good bedroom TV that wouldn't break the bank and this was it. While the Sony OLED would have been the ideal choice this one was perfect. Sound quality could be a bit better but its a TV after all. A sound bar will be in the future
I would recommend this to a friendBrand response from SonyListens
Posted .Hi blawrence, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Native screen savers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great TV, only wish spectrum app was available. once or twice I had to relaunch netflix, but other than the random network disconnection, it has been great, fast responding and i guess depending on your internet connection, super fast to load and respond to voice commands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdanG369,
We're glad that you like the responsiveness of the TV. Your feedback about the Spectrum app is greatly appreciated. It's unfortunate you experienced network issues with the TV. Make sure to keep the software version of the TV up-to-date for optimum performance. The steps on this link may also help resolve network connectivity issues:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00184183
We hope this improves your experience and you continue to enjoy the amazing features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!
-Ralph
Great Staff Interaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome TV. There still is no better way to make a purchase for a television than being there in person. BestBuy is a great company and their staff are always more than willing to help. Thanks BestBuy Bill Selig
I would recommend this to a friendenjoyable to watch.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture , however dvd's are dark and lack definition due to the larger demand on the pixel count. Blue rays are much better. Over the air antenna tv is very clear. Sound is o.k. Ethernet / wifi enables a hole menu of viewing .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jackbstew, we're glad you like the picture quality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Great TV and sound!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the TV by looking at reviews and feeling good about the TV picture, sound, Bluetooth connectivity and of course, being a smart TV. We are happy with our purchase and the family (more importantly) is pleased! Thank you Sony and Best Buy!
I would recommend this to a friendManagement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was incredible in his knowledge of exactly what I needed. He explained, so that I understood, everything about the Sony. He then sets up the appointment with Geek Squad. I have come back twice to purchase more items from him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vegas123, thank you for sharing your great experience. We hope you are enjoying your new SONY TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl