Customer Ratings & Reviews
- Model:
- XBR55X800H
- SKU:
- 6400732
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.
This summary was generated by AI based on customer reviews.
Very satisfied with everything.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our new Sony t.v. The geek squad employee Eyvn Ritchee was fantastic, very knowledgable and emplained everything very well. We definetly a good Best Buy customer, have been for many years. Thanks again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi noneavailableatthistime, Amazing! We're pleased to hear that you are loving your new TV and with the Geek Squad service. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin
Kberri6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally satisfied. The gentleman who sold the tv to me was great. I bought the one on display and he had no problem plugging tv on for me and my daughter to see the picture. I love my tv. Thank you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kberri6, Awesome! We're glad that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Excellent Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. The color is wonderful. The apps on the tv are quick to upload via WiFi. The ability to cast from my phone or computer is an absolute joy for additional entertainment on a large screen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocky, we're glad you like our product. You will never regret this purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Sony 55"X800
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buyer of a big screen, always bought Sony products and was not disappointed this time. Set up was much easier than thought, connections are in a very accessible location. Easy to navigate options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CNCKevin, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. thanks for choosing Sony! ~Earl
Needed a TV for front room, went to best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as alwys we had informed employees found our TV, purchased the,sony, had to go to another store for pick up. Took longer than expected .. in the end we got the TV home I hooked it up and we are very satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMAKK, we're glad you are happy with your purchase. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
This is Our First Smart TV !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features that we knew we wanted but were waiting until our 12 year old TV went bye-bye ! Had some erroneous advice and run around from Amazon Prime when setting it up, but other than that all is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LovetoCook,
Awesome! We're happy to hear you're satisfied with the overall performance and features of your new X800H 4K HDR TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
In the future you need assistance with our product, please feel free to email us at [email protected].
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
Associate very helpful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a SONY X800 55" tv. Best Buy associate Nick Reitano assisted us. He was very helpful and provided good information for determining our choice. We are really pleased with the tv's performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeG, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good TV. I like that it has four HDMI hookups for my peripherals.easy to setup and connect. Only downside was the enclosed instructions that were hard to understand. I went on YouTube and found a video that was clear and very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OkeeDokee, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
We have our support team that always happy to assist you if you need help. You may email us at please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thank you for choosing SONY. ~Earl
Sony 55
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be the most bang for the buck. Definitely not the best picture available but there is an ever-present diminishing return on your TV investment. For me, this was a great choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sidb, You chose the right TV and we are glad that you are happy with it. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. Thank you for your purchase. -Vincent
Sony 55" Smart Andriod TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has given excellent performance and was delivered on time and set up. Our technician Rowell was very professional and explained all aspects of how things work. We were very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55classx800hseriestv, Thank you for sharing such an excellent shopping experience. We are glad that you are happy with your purchase. Good to know also that you appreciate this great X800H TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! -Jess
Sony 55” tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in and told the sales guy that I was looking for a tv in this size and price range and he showed me 2 kinds and I asked which which one was the better of the two and what would he would prefer and he told me the Sony and I bought it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nbmcdon, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
The sharpness of our new Sony TV is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad installer did a great job on the installation into our existing sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rd46, We're glad to hear you appreciate the picture quality of your X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 HDR processor as well as enjoy rich and accurate color with our Triluminous Display. Thanks for sharing your feedback. -Sam
Nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but Android OS have some issues. Also, AirPlay doesn’t work so great. Sometime issue with sound and video quality on AirPlay is not too good. Although other apps such as Netflix, Amazon Prime etc. works best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anshu, thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're sorry to hear that you have an issue with the Airplay feature on your SONY unit. It is recommended to follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00240540
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Picture quality
It’s alright
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel limited to what I can find out on the app and that really ticked me off. Quality is good but can’t wait to sell this and get something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DeeSol, thank you for choosing and purchasing our product. We would like to know about your issue with your TV. Many of the existing apps from the Google Play™ store can be downloaded to the Android™ TV. There are several hundred apps already available with a consistent flow of new apps being released for the Android TV platform. The Google Play store opens the door to many apps you may already be using on your mobile devices. Please check this link for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/articles/00150371
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
~Earl
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me on 45 minutes to decide what tv I was purchasing. I had a great salesman who knew his product. I was in and out of the store in no time, enjoying my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toni, thank you for purchasing our product. We're glad you had a great experience with your dealer. Hope you like your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
good but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good so far but but upscaling not much better than other TV's in this price range. slight issue with back glow on darker scene's but not so bad as to return it. would spend more next time and go with the 900 series.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for choosing Sony! Glad to hear that you are satisfied with your new 55" X800H TV. We thank you so much for sharing your experience with the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Carl
Great TV for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I would order a product like this online but I took a chance. Love it. Had Bentley from the Geek Squad set it up for me. He was terrific. Very professional and informative.
I would recommend this to a friendSonyTVsone63inchesandtgecotger43inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good service! Easy purchase and delivery. Salesman (Toy) was very knowledgeable. They had one TV in stock and the other one came in in less than a week!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv60inand43in, Thanks for sharing your great experience with your Sony Bravia TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. It's nice to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Great Experience: Purchase of Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a fairly lengthy wait to get a sales rep, my TV buying experience was excellent. I love my new smart TV, and the installation and set up went without a hitch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillyMan, we're glad you love your new TV. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
Sony TV 55 Inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this TV with one exception. It requires one of 2 relatively unknown internet browsers , Puffin and ? to support internet searches. This has limited the ease with which we can stream live music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RSP1, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. When the TV is connected to an active network connection, you can browse web sites or surf the Internet. However, the built-in browser or the browser that has been download using Google Playstore is not designed to replace the web browsing functionality of a computer. Thank you for choosing SONY. ~Earl