Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $519.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 957 reviews
  • Rated 5 out of 5 stars

    800 series Sony 4K

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid range Sony 4K tv . I love the black frame and very slim . These smart TVs are really smart and goes well with the ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4ksony2020, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Good TV and Setup went well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the TV and the Stand and stand - the Geek Squad that set the tv up were timely and did a good job setting up the tv and explained things as they went along.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving it a 4 right now, may upgrade to a 5, bought it for my ps5 and am excited to see what it does. Got it for $569 when regular price was $800 couldn’t pass it up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elbreezy20, thank you for purchasing our product. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful. Slow and lagging. Apps take forever to open and the TV freezes and the only way we can fix it is to unplug the TV and plug it back in. Not worth the extra we paid for a “nicer” TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and excellent "smart" features. This is my second Sony TV in my house and I like the quality and image clarity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benjamb, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    My XBR55X800H TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first got the X750H. But after my second purchase of this X800H, I found my satisfaction. The product is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nives, That's awesome! Thank you for this amazing review of your XBR-55X800H. We are glad to hear you're very happy and satisfied with your second purchase of your Bravia TV! It's also nice to know you are enjoying the excellent picture quality. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you so much for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    The very smart TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very smart TV with all the new apps. It has multi-functions and my children love it. The image is super clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyDellLaptop, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    I enjoyed the product very much except sometimes t

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the product but like I said before the picture especially with 4K as a bit dark at times and not much base in the sound sometimes a bit tenny

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're glad you're happy with our product. We're sorry to hear that you have an issue with your SONY unit. You may check the settings of Dolby Vision mode as contents are rendered in a dark studio environment and we are required to show them as the creator intended. We understand that some consumers don't have the same type of environment at home so you can change some settings while in the Dolby Vision mode and see if the symptom improves. Set your TV to Dolby Vision Bright. On the supplied remote, press the Settings button. Under Picture mode, select Dolby Vision Bright.

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl Sony_US

  • Rated 4 out of 5 stars

    I can see clearly now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 23 year old tv - didn't realize how many blue eyed people are on TV before!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gma loves simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still getting use to the smart tv. I’ve only had streaming tv for about 6 months. I love being able to get shows on YouTube for my granddaughter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PLBoss, awesome! We are truly happy to hear you love the overall performance of your new X800H! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony, Great products.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product from SONY. It has the basic features anyone is looking for in a flat panel television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peyton, That's awesome! We are thrilled to hear that you are enjoying all of the features and capabilities of your brand new Sony Bravia TV! We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, but too wide to placed it to my fireplace. Measure the tv stand- if not installed to wall -.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it The color and screen are crystal clear, third Sony tv that we have had Would recommend this othets

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jm1812, Awesome! We're very grateful for this positive feedback! We're truly pleased to hear you're happy and satisfied with the outstanding picture quality and overall features of your new X800H LED 4K Ultra HD TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We really appreciate you being a loyal customer and helping to share the word about us. Thank you so much for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    installation of TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and polite. very professional and cleaned up when complete the install. Thank you so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi television, we're glad you had a great experience installing your brand new SONY TV with your dealer. We hope you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Happy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased and so far everything is great! I'm not expecting problems, especially with Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great best buy day

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    joyce was a great salesperson....she knew the product line great and really helped me make a decision with ease

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi greatbestbuyday, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Compromise

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good compromise TV for it’s price point. Difficult to calibrate the contrast settings with black details and facial features often washed out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi notaTrinitron, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Bedroom TV wellworth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for gaming the refresh rate is great. The X1 processor makes all the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and crystal clear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money. I am completely satisfied. The smart tv interface is actually good and I typically can't stand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy dad.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves the TV! Is satisfied and doesn't need the other bells and whistles with more expensive models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamJediBulls, we're glad your dad loves our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! ~Earl Sony_US