Customer Ratings & Reviews
- Model:
- XBR55X800H
- SKU:
- 6400732
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.
This summary was generated by AI based on customer reviews.
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.reliable wi-fi connection love the ability to download apps not pre-loaded I did have to adjust the "vivid" settings for darker scenes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rcgray, thank you so much for the 4 Star review! We are thrilled to hear you are satisfied with the fantastic features- especially the reliable Wi-Fi connection and Android function of our X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you so much for choosing Sony!
- Romeo
Roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a streaming device. Employee recommended best option for the cable service I haveExtremely nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, we're glad you are enjoying our product with your streaming device. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl
New 55" TV and ROKU stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband LOVES his 55" TV and ROKU stick that he got for his birthday! He's a lucky and spoiled guy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Habcru, we're glad your husband loves our product for his birthday. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture... Easy set up... Best Buy rep was very helpful and knowledgeable
I would recommend this to a friendSony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sales staff at the Concord, NH store. Staff member was very informed on all of the products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keatingbuddy,
Awesome! We appreciate the 5-star rating. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Regards,
David
Tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony TVs and this one is definitely a great one. Having built in chromecast is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Candi, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expecting everything to be great. Have had previous Sony products. Haven't opened this one up yet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tidblgr68,
Thank you for the 5-star rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
Thank you again for choosing Sony!
David
Perfect TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this tv I will be purchasing an even bigger tv from Sony
I would recommend this to a friendsony 55" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.your people are great, Cory Did a great job. My only problem if you can't call into the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samnan33, We appreciate your 5-star rating. Thank you for purchasing our X800H. Regards, Erin
Amazing TV!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV is by far the nicest display I have seen in a while. Will definitely pair with the new Sony PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TECHYGADGETZ, Awesome! Good to know that you are happy with your purchase! We appreciate your feedback regarding your review with the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback.
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We love it. I would give it 5 stars if the sound was better. We got a Sony soundbar with ours though and it fixed the issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lori, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Excelent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best TVs that I ever purchased its full HD and the Hertz is so high so resolution excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Safarter, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a young man who gave me excellent help! He took the time to make sure I was well taken care of.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi peterpan, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for choosing SONY. ~Earl
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv.. the display is amazingly. U can definitely enjoy the functionality of this Tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eross, we're glad you like the display and functionality of our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
Good TV - Good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got the Sony 55" - 800 series at a good price . Happy so far . We don't game - or watch movies with effects -so it works for us
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kendo777, We're very grateful for your positive feedback on this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the TV seems to be working probably but the Google assistance on it does not. Something tells me is probably not the TV but the people that installed it the geek squad. But trying to reach the geek squad to get it corrected is almost impossible. They will call you back and ask if they can change your appointment to a over the phone appointment. Then they put you through to an automated call. It will ring until it disconnects you. Good luck
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Sally,
Thank you for choosing and purchasing our X800H LED Ultra HD Smart TV.
We are sorry to hear that you are having an issue with the Google Assistant features of your TV. Please double check that you’re signed into a google account in order to operate and turn on Google Assistance.
Please also make sure your TV runs the latest firmware. You can download and install the software update or perform a software update on your TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-55x800h/downloads. These updates include key features, applications, bug fixes, and feature improvements.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Great TV for me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new Sony TV. Thank you Best Buy for the great customer service & installation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. ~Earl
Gd tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool tv has great resolution aw3some brand will definetly be staying with sony
I would recommend this to a friendLOVE MY TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The customer service was great. The product works exactly as it was advertised
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yoyo, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl
TV Exchange
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very nice. The original TV purchased was broken and the exchange was very easy and efficient.
I would recommend this to a friend