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Customer Ratings & Reviews

Your price for this item is $519.99
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The comparable value price is $799.99

Customer reviews

Rating 4.6 out of 5 stars with 957 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 55" Class X800H Series LED 4K UHD Smart Android TV for its exceptional picture quality, with many noting how bright and vibrant the display is. The easy setup process is also widely praised, with users appreciating the straightforward navigation of the TV's settings. While some customers have concerns about the Bluetooth connectivity and the smart TV's functionality, the overall positive feedback on the picture quality and user-friendly design make this TV a popular choice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 957 reviews
  • Rated 5 out of 5 stars

    Good deals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the highest price and good valuable items and they are mostly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maria, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales rep was awesome. Not pushy and helped me pick out the perfect tv. It’s the best quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paola, we're glad you like our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    BestTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but I am waiting for a credit since time of purchase and have NOT received it yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware the remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV really dislike the remote control. No way to reprogram a different remote and the books never told you how to do anything. I am sure I don’t have the TV set totally correct but cannot find any type of instructions anywhere. It’s a smart TV but has a dumb operator. Would really like aHOW TO book.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fancyfirestick, Thank you for choosing and purchasing our Sony X800H Ultra HD Smart TV. We're glad you love our product. We're sorry to hear that you have an issue with your SONY unit. We recommend following this link to set up your TV:

      https://helpguide.sony.net/tv/husltn1/v1/en-003/index.html

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:

      Sony TV Model Number:
      Additional Information regarding your experience with the X800H

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Earl Sony_US

  • Rated 4 out of 5 stars

    Sync is off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sync is off between the Audio and Video. I'm still working on itto bring the sync inline.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality. Perfect display. Voice recognition. Loved it. Definitely Recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GhulamMujtaba, we're glad you love our product. With the X800H, you'll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. It analyzes and processes data in every image to make colors even more natural and precise so pictures are closer than ever to real life. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldnt be any happier with this recent purchase always have been fond of sony products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi great, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Was looking for a great tv a great price great deal our salesman was great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ozzie, we're glad you love our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Blessed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Sony purchase. I highly recommend this item. Great picture..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed, we're glad you are happy with your purchase. .With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    andersgkids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is just what we wet looking for with the grandkids and access to different choices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andersgkids, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound. Thank you for the feedback and for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv. And the fact that it was delivered quickly and with care means a lot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SharWash, Awesome! We're glad you love your new TV!. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Price Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated features and perfect resolution are what sold me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv,great service,salesman was very helpful.The geek squad was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sony tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sony TV with excellent quality of resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, picture and apps.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and loaded with all the streaming apps I need. Very good interface too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IHateNicknames, we're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Very nice tv, but could have more ports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is nice but it could benefit from more hdmi, optical, and even the addition of rca ports. Other than that, tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I learned about color waves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person took time and explained so much of the tv details & abilities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crystalclear, we're glad you had such a wonderful experience with your dealer. Hope you like your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! I have multiple tv of this brand. I purchase one for my mother. She loves it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparky, we're glad your mother loves our product. With this TV, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Excellent quality. Always expect high praise for SONY products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PCAV, Perfect! We're glad you like our product. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully built tv. Picked it over the Samsung this time. Can’t go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayH, Awesome! You made the right choice with this TV! We are glad that you are satisfied with your purchase. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US