Customer Ratings & Reviews

Name: Sony - 55" Class X80J Series LED 4K UHD Smart Google TV
Brand: Sony
SKU: 6450688
Price: 139.99 USD
Rating: 4.7 (1083 reviews)

Sony - 55" Class X80J Series LED 4K UHD Smart Google TV

Model:: KD55X80J; |
SKU:: 6450688

User rating, 4.7 out of 5 stars with 1083 reviews.

Highly rated by customers for:

Clearance

Customer reviews

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Picture Quality
Rating 4.8 out of 5 stars
Sound Quality
Rating 4.5 out of 5 stars
Brightness
Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Page 1 Showing 1-20 of 1,083 reviews

Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing
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Posted 2 months ago. Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tv. Crystal clear. Great for gaming. Just wish it had more storage
I would recommend this to a friend
Pros mentioned:
Easy setup, Picture quality
Rated 5 out of 5 stars
Amazing Picture Quality
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV has exceeded my expectations! I almost went with an LG that was a little cheaper, but the picture quality on this TV sealed the deal. It’s easy to setup and I have had zero problems with it and well worth the money for all the tv time I get.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi TXGEM,
  Awesome! We're glad to choose the X80J when comparing TV brands in the market. We always strive to deliver the best quality to our products and nice to know that your investment with your new TV is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank your for choosing Sony! - Kris
Pros mentioned:
Easy setup, Picture quality
Rated 5 out of 5 stars
Sony 55”
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Posted 1 year ago. Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I took 6 months looking at tvs this is my first smart tv, I’m very happy with my Sony, my son set it up for me but I probably could’ve done it by myself, picture sound is excellent the size is prefect in my small apartment, I’ve had it for several months now with no issues only thing I added was a pedal stand for $25
I would recommend this to a friend
- Brand response from SonyListens
  Posted 1 year ago.
  Hi JaiJai,
  Thank you so much for an amazing review! We're happy to hear you found the best TV that perfectly suits your place. We're happy to know your satisfaction with the incredible picture and sound quality with your very first smart TV. In any case, you need assistance with your TV. Feel free to contact us and we'll be gladly to assist you.
  
  You may send us an email to socialsupport@am.sony.com with the following:
  Name:
  Best Buy Username:
  Telephone Number:
  Model Number:
  Issue:
  
  Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Worth for money
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had LG 55 inch TV for last 2 years. Have not faced any issues till it blacked out suddenly a day. Bought this Sony x80j Tv 55 inch TV on Black Friday deal for 549$. Original cost was 799$. Initially faced issue in setting up. Faced issue with WiFi connectivity. Took almost 2 hrs to figure out the resolution. Then had issue with streaming apps like Disney plus and Amazon prime video. After multiple try with uninstall and installing. It worked out. Recently Pluto TV added live TV for Sony Android TV's. It works great. Pros: Picture quality Sound quality Cons: Initially TV Setup Internet connectivity Initial Streaming apps setup Once the setup is done. All goes good. Definitely recommend for a friend
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Yokee,
  Thank you for your honest review and recommendation! We're happy to hear you are now enjoying your TV after having some difficulties in setting it up. Nice to know that the issues with network connectivity and streaming apps are all good now. We greatly appreciate your efforts in troubleshooting the unit. If there will be a problem and you are having some difficulties with the TV, feel free to contact us and we'll be gladly to assist you. You may send us an email at socialsupport@am.sony.com with the following:
  Name:
  Best Buy Username:
  Telephone Number:
  Model Number:
  Issue:
  
  Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Price, Smart tv
Rated 5 out of 5 stars
Perfect 55 TV
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my bedroom. I love that I can set up Netflix, Amazon Video, YouTube and etc. I brought 2 for the home because it was a good price on Black Friday.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi DeneshaL,
  Amazing! We're happy to hear you found the best TVs that perfectly fits your home. Nice to hear you are enjoying the amazing apps of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Out of box picture quality is amazing
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with this tv especially at this price range. i bought this as a gift for my mother and she is very happy with it. The picture straight out of the box is incredible. very accurate colors. i don't see any need to have the picture calibrated like some TV's need. glad i chose this over some similar priced models from other brands. i think you would have a hard tike finding a better quality picture in this price range. definitely recommend. mounted on the wall with not issue at all.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hello BBBB,
  
  We appreciate the 5-star rating and we're glad you like the picture and color quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and have a nice day!
  
  Regards,
  David
Pros mentioned:
Color
Rated 5 out of 5 stars
Sony 55" tv from Best Buy off Wisconsin AVE APPLET
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Posted 2 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not only love my Appleton Best Buy off 41 exit Wisconsin Ave, all the pp working there are AMAZING, and store is super clean but this TV is amazing!! I love the color fine lines and i needed help with volume and the customer service from Best Buy was very helpful and the TV company assisted me to the issue and helped me do it correctly ..it was me not the tv... but everyone is wonderful, helpful, patient and thats why i am a repeat customer ...
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi RoxyGirl91,
  Thank you for sharing your great experience with us! We're glad to hear you love the amazing picture quality with your new X80J TV. We're sorry to hear the sound issues with the TV and glad to know that its all good now. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 4k tv for the money
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my old Sony Bravia that still worked fine It was 16 years old Can’t go wrong with Sony Very easy to set up even for me Picture is great Bought a sound bar but the speakers are just ok 4k sports a little dark but the resolution is phenomenal Great price at best buy
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Stevieg,
  
  Thank you for the positive feedback regarding the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
  
  Regards,
  David
Rated 5 out of 5 stars
Great Sony TV
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love, Love, Love this TV! The color is so clear and at times it looks as though it is 3D. It makes you feel you are there! I'm a 68 year old woman and have little electronic knowledge, but it was made for anyone to connect the TV with devices. I connected my old Sony DVD and my new Sony Sound Bar/Subwoofer to this Smart TV. Sony made it very easy. For my TV viewing, I switched to Dish and they hooked up the TV portion to my HDMI 1. Anyone looking for a new TV give this one a look. It was very reasonable priced on Best Buy. Best Buy delivered to our house and placed where we wanted it. Great service Best Buy!
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi SonyTV, Great! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Can't go wrong with Sony. X80J.
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So after 15 years I finally decided to upgrade my current Samsung 32" LCD to the 55" Sony X80J cuz after all, my current Samsung's still working fine. I did quite a research and finally decided this model is best suited for my budget and my expectations. This is a great TV for a small apartment. The color is vibrant and the speaker is loud enough for my listening. Setup was a little tedious with Google Home app cuz I had to call Google customer service and they were great in assisting me. The Google assistant on the remote is Best! Got it at a very good deal and I truly recommend this 2021 Sony entry level smart tv.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Rich,
  Thank you for an amazing review and recommendation! We're glad that your new TV suits your needs and expectations. Nice to know you are enjoying the vibrant color, sound quality and Google assistant of the TV. We're sorry to hear your difficulties in setting up your Google Home device and nice to know that everything is all good now. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for purchasing our X80J and for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great buy
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
AMAZING!!..I also purchased the Apple TV 32gb and JBL 5.1 speakers and it is seemless when you turn on either remote. I LOVE the fact that you don’t have to struggle with two remotes as the SONY’s big remote also controls the APPLE TV once you hook it up with the ARC/HDMI. The picture is incredible.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi SONYISTHEBEST, we're glad you like the picture quality and the ARC function of our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
Pros mentioned:
Picture quality
Cons mentioned:
Customer service
Rated 1 out of 5 stars
Two defective panels
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Posted 2 years ago. Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After my experience with this tv, I am really starting to question the quality coming out of Sony. The first one I purchased, the tv had a 3 inch wide vertical bar that ran from the top of the screen to the bottom. See attached picture. This started as a flicker and then became permanent. Thank goodness the tv was within its warranty period. I was connected with Sony’s concierge service. They ordered me a replacement. Keep in mind I started the process on 11/1/21 and didn’t get the replacement until today: 12/15. This was in no part due to a lack of response from me. I was immediate to respond to all of their questions. It just took that long. I set up the new tv today and to my disappointment this one is defective as well. There is a huge magenta colored blob in the middle of the screen with another small patch right above it. I emailed Sony’s team with this news. I can’t wait to see what hoops I need to just through to replace this one. Don’t they have any quality control? What a waste of time and resources. There are other brands out there that can compete with Sony. I think my 20 year loyalty to them is coming to an end after this experience. I cannot in good faith recommend this product since I got 2 bad TVs in a row. If they weren’t defective, the picture quality actually does look pretty good for a tv in this price range. Brightness seems fine for what we were using it for. Sound is typical for built in flat panel speakers - they are quite tinny. Nothing special. A sound bar is recommended.
No, I would not recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi auburon,
  Thank you for reaching out to us. We really appreciate you for being our valued customer and we sincerely apologize for all the inconvenience this may have caused you. This is definitely not the experience we want you to have with us. May we know the case number so we can review your file in the system and do the best possible for you?
  
  May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
  
  Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
  Name:
  Best Buy Username:
  Telephone Number:
  Model Number:
  Issue:
  
  We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great purchase
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with my purchase. Needed an upgrade and allows me to use my old school antenna while also streaming. Great picture and sound.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi katraem, Thank you for upgrading to your new Sony X80J! We're pleased to hear you like the great picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Best tv for the price
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Posted 2 years ago. Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing tv I love when you’re not using it, it has built in screen savers that change every couple minutes and that’s so many wallpapers I’ve had this tv for a couple of months and I still see new ones.it’s a little detail but amazing. Not sure if other tvs have this but it’s awesome on this one and the colors are absolutely beautiful great for playing games on it too just use game mode so the response time is lower.it’s smooth as well when browsing Netflix other apps. Sometimes I wish it was a little brighter it’s not the brightest tv in direct sunlight
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi ChrisM,
  Thank you for sharing your experience with us. We're glad to hear you are love the screen saver, great color, motion flow and smoothness with your new TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please refer to this link on how to adjust the picture settings on your TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00263533
  
  If you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
  Name:
  Best Buy Username:
  Telephone Number:
  Model Number:
  Issue:
  
  Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Dave’s entertainment system
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Best Buy!! I’ve gotten a lot of things from them. Check out this setup, with my new tv, connected to this home stereo system I bought from them a few years ago!! It’s great for watching action movies with a lot of great sound effects!!
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Dave, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
Rated 5 out of 5 stars
Happy viewer
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear image, great sound, and easy to set up. Love that I can connect to my tv through my Google phone as well. Review pictures still don't do the t.v. justice, even makes 'Halloween' movie series look great.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Mrb1121,
  Thank you for an amazing review! We're thrilled to hear you love your new TV especially the Google features, amazing picture and sound. Nice to know that we were able to give you a good match for your viewing needs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Easy setup
Rated 5 out of 5 stars
Love our new TV
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! Easy set up, picture is beautiful and the size we selected was perfect!
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi DebD,
  Perfect! We're thrilled to hear you love the beautiful picture, easy setup and perfect size of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony 55”
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Posted 2 years ago. Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This 55” Sony is working out perfectly for the space above our fireplace. We ended up adding the audio bar. Life like sound fills the room and enhances the entire experience.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi TheKFC, We're glad that you are loving your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Was great until after a week of having it.
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Posted 2 years ago. Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked the tv, the picture was very crisp. But after a week of having it, I turned it on and there was a faint pink vertical line and a white horizontal line going across it. I tried resetting it multiple times. I returned it. I didn’t think there should be such problems with a brand new tv. I’m sure there was an easy way to fix it but I didn’t bother. Ended up getting a Samsung instead.
No, I would not recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hi Brittany,
  Thank you for reaching out to us. We do apologize for the inconvenience. This does not happen often and definitely not the buying experience that we want our customer to have. We'd like to help and do the best possible for you, however the TV has been returned. We value your input and appreciate your feedback. Thank you for choosing Sony and we hope that you will shop us again in the future. - Kris
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Remodeled kitchen
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Posted 2 years ago. Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture. Easy set up with the Mount. Having a lot of fun with the Google.
I would recommend this to a friend
- Brand response from SonyListens
  Posted 2 years ago.
  Hey PopaMike617,
  
  Fabulous! We are really thrilled to hear that you are happy and satisfied with the outstanding picture quality, ease of mounting setup, and amazing Google TV feature of your X80J.
  
  Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
  
  Thank you so much for your purchase and for choosing Sony!
  
  - Romeo