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Customer Ratings & Reviews

Your price for this item is $139.99
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Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,090 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we ordered. Quality picture. Ease if use. Good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfiedcustomer, Wxcellent! We're glad that you like the picture, sound, and ease of using your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy to set up, quality tv and looks great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brody! We are so glad to hear that you are happy with the picture quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best led tv ever. Picture quality amazing. Colora are vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bytebu, thank you for the awesome review! We're very pleased to hear you appreciate the amazing picture quality and vibrant colors of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall a good television for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are excellent. A little quirky in that around once a week the set requires a reboot to pick up television reception. Chromecast casting from my computer a little spotty. Sony technical support is fairly useless, much better to hunt around for info on the web. It would also be nice if they had a more indepth manual (either in physical form or on-line). Nevertheless, I am very pleased with the set for the purchase price and if I had to do it again would make the same purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WestchesterDave, thank you for the 4 Star review. We are pleased to hear you are satisfied with the incredible picture and sound quality of our X80J! We are sorry you have encountered some issues and if our support did not live up to your expectations. We appreciate your input, and we will surely take note of it as we always strive for the best customer experience!

      If there's anything we can do to help, please email us at [email protected] with the following details so we can better assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear picture easy setups with Google TV. Exactly we expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Malamuteparent, We're very grateful for this positive feedback! Thank you for this amazing review of your KD-55X80J. It's nice to hear it meets your expectations and you are enjoying the excellent picture quality. Good to know you easily setup this TV as well. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for giving the product a perfect rating and for choosing! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    You gotta love Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a crystal clear picture and brilliant colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorrieW,

      Awesome! We are glad you like the clear picture and color quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for supporting Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right. Setup so easy. Picture is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ckalb,
      Perfect! We greatly appreciate how much you are enjoying the amazing picture quality and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV overall, great picture quality, easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NF711, Awesome! We're glad that you are happy with the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    More than adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to replace my previous Sony that became faulty after 3 years. I only had a 2 year service warranty on the previous purchase so for this one I made certain to get the 5-year service agreement...hoping I want need to use it. The picture, sound and technological features more than adequately meet my needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IGSatisfied,
      Thank you for taking the tine to write this. We're sorry to hear what happened on your previous Sony TV and thank you for your continued support. We're glad that your new TV suits your needs and expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV so far. Easy to use. Good sound and picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, Wow! Thank you for taking the time to review the X80J. We are happy to hear you are enjoying the good sound and picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture good price over all im happy withthe tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerm420,
      Excellent! We're truly grateful you are happy with your new purchased TV. Nice to know you like the amazing picture quality of the X80J TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Good job sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice picture , good sound , Great price , I

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric,
      Thank you for such a great review! We're glad to hear you are enjoying the amazing picture and great sound with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the tv picture and color great had to get my son to set it up I am not IT friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RABBIT, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice choice for someone getting a smart TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a new smart TV after 12 years of owning an excellent 46-inch Samsung. Looked at Consumer Reports and then asked the Best Buy salesperson what was a good bet. We had this mounted on our living room wall. It's a nice size; what I'd call "average" now. The picture is so clear and sharp and colors beautiful. Good price, too, for all it offers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Catbooks, you've made a great choice! We are so happy to hear you are satisfied with the remarkable picture quality- especially the sharpness and colors of our X80J! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony and Best Buy Partnership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV provides excellent color, graphics, all the needed options and features to view all the types of media it can deliver. I'm very pleased with this purchase it's the right size for our living room. The legs it sits on provide great balance and stability and the option to secure it to the wall or a complete wall mount is nice to have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OldTechWiz, thanks for reviewing our BRAVIA X80J LED TV. We're pleased to hear that you like the picture quality, features, and great balance and stability of the legs.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy set up! Wish spectrum app worked with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Merc, We're glad to hear that you appreciate the great picture of this X80J 4K Ultra HD Smart TV (Google TV). Enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and download, great picture,love the tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kmevans,
      Awesome! We're really glad you love the amazing picture, easy setup and download with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Its a Sony!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been true to its name since day one. X80J picture quality and sound is good straight out of the box yet, a bit of tweaking according to your room environment and Boom! both the picture and Sound brings the content alive as if you were watching it through a window! Our first TV was 2032 Trinitron and Sony seems to have maintained its picture quality in one form of the other. Good going Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,
      Thank you for being our Sony valued customer! We're glad to hear your satisfaction with incredible picture and sound quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv's are the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. and sound. Easy to navigate. Perfect size.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tv4me, We're very grateful for this positive feedback! Thank you so much for purchasing our 55" X80J. We are delighted to know you like the ease of use, exceptional picture and sound quality, and it suits just the right size for you. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and value. Wonderful picture and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovemyfamily! Thank you so much for your honest feedback.

      We are so glad to hear you that are happy and satisfied with the incredible picture quality, ease of use, and overall performance of our X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

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