Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
55 inch Sony X80J
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!! The Sony 55 inch X80J is a great value. The only thing that could be better is the speakers. Sound is Adequate but could be much better. I guess due to the very thin frame they were limited. Other than that it has been very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texas, We value your feedback on this TV. Designed to complement the sound quality and slimness of the TV with its unique new shape, our X-Balanced Speaker drives movies and music with clear sound. We're glad that you are happy with the picture of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
- Pros mentioned:Tv quality
Google TV means Stadia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at the sale price! I love the Google TV platform. I downloaded the Stadia app and play games right on the TV with no issues! Only downside I’ve seen is that the blacks are not the best, but that was expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Studia, Awesome! We're glad to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Kickie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I ever owned....and I've had quite a few. Captivating picture.. extremely accurate.. flawless color...I had someone say to me..."it almost seems 3 D....love it to death!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kickie, We are glad to know that your new Sony LED TV is the best TV you have ever owned. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. You chose the best brand! Thank you for your purchase. Vincent
- Pros mentioned:Picture quality
Great picture
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture- after I figured out how to turn off the motion thing ( i cant remember what it was called) but made people look very rigid while they were moving. Turning that feature off fixed that issue. Its not AS user friendly as my previous smart tv but still relatively easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carrie,
Thank you for sharing your feedback. We're glad to hear you like the great picture with your new X80J TV and we're sorry to hear your difficulties and issues that you are having with the unit. With regards the motion on your TV, you may adjust the picture settings such as motionflow which refines moving images and optimizes picture quality based on video content. You may find this link helpful about adjusting the picture settings on your TV: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00263533
Should you need additional support and further assistance, please email the below information to socialsupport@am.sony.com
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony gives a great product at all price points!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for the price point. Great picture and great apps built in and fast menu. my youtube tv off the internet connection is better than my fiber optic line!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Okozero, Fantastic! It's amazing to hear you like everything about this TV, especially the fast responsiveness of the Google TV platform and huge range of apps from Google Play Store that make your life more fun and entertaining. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Picture quality
Good value when on sale
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price when it was on sale. Picture is very nice but it took some time to get the settings right. Recommend you start in cinema picture mode and work on brightness and sharpness from there. It did lose the wifi connection once in the last month, but that hasnt been a consistent issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dsj1,
Thank you for sharing your experience with us. We're glad to hear we were able to give you a great deal. We're sorry to hear your difficulties in setting up the TV and network connection issues that you've encountered with the TV. You may find these links helpful that may help resolve the picture and network connection issues:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00263533
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00090418
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for purchasing Sony! - Kris
- Pros mentioned:Picture quality
sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works well so far. colors are nice and bright. takes a little bit to set it all up and you can set it up to without the google if you wish. will see how it goes and hopefully it works for a long time to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rarity316,
Thank you for sharing your great experience with us. We're happy to you are enjoying the amazing colors and functionality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony and enjoy your new TV! - Kris
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had Sony Bravia from 11 years ago and loved that model- I love everything about this TV- took a day or 2 to figure out the remote- But it makes life easy- The wife and Grandkids can navigate easy with this remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sallen, Awesome! Glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Picture quality
Sony TV is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV is just what we wanted. It syncs with the Direct TV and will stream most anything we ask for. The Geek Squad set it up and explained all we needed to know. We are please as always with Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV,
Great! We're glad that the TV is perfect for your streaming needs and everything was handled professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture and was very simple to set up. The only thing we wish for is to do a page up or down on the guide rather than having to click through individually. There may be a way to do it that we have not found.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cabin21, Great! We're pleased to hear that you like the picture quality and ease of setup. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Now see this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but colors are a little weak in my opinion
I would recommend this to a friend- Pros mentioned:Picture quality
Awesome TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV two months ago and I had no problem so far. It seems like I'm watching a cinema every time I have new movies in 4K. I am very satisfied with the purchase and would highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michi,
That's very nice to hear! We're glad you're satisfied with the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Best Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding quality picture and features you expect from Sony. What i didn't expect was the absolute best remote control I have ever held in my hand and my 1st remote was as a kid in 1964.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GarryD, We're glad that you appreciate the picture quality and features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Love our new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and sound quality you would expect from a Sony. Set up was very easy as well. We got great advice from the pros at BB, which saved us some money on unnecessary features. A+
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Campdog, That's amazing! We are really happy to hear you are enjoying the outstanding picture and sound quality of the X80J LED 4K Ultra HD Smart Google TV. Good to know you easily set up this TV as well. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing such a wonderful shopping experience and for giving the product a perfect rating! -Jess
I guess it's good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's good. I had a 55" HDTV before (different brand). So 4K with all the Dolby stuff must be better right? To be honest, I can barely tell the difference. I have a Apple TV 4K box hooked up to it through a brand new premium HDMI cable. Watched a few things that are supposed to be in 4K. Looks the same to me as on the old TV. And I don't know if they meant it, but with the Dolby stuff on, everything looks like Breaking Bad when they were in Mexico. Everything has a tan hue to it. Then on "Vivid", every color is blown out crazy saturation. But I went in and dialed things back down some. It looks ok now. Honestly I don't even care. I just hope it lasts for a while. I can't spend a thousand bucks every 5 years for a new TV. This will probably be the last TV I ever buy. There's nothing to watch anyway.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you for sharing your experience using your X80J LED 4K Ultra HD Smart Google TV. We're glad you like the overall features and performance of the TV. We value your input and appreciate the feedback. Picture quality depends on the signal and content. To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format, set [HDMI signal format] in [External inputs].
You can also configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Select the appropriate picture setting for your Android TV, for more information on how you can enhance your viewing experience check the Adjust Picture Settings on your Android TV. The picture quality may improve if you change it in [Picture] under [Settings]. For more information, please visit the link here: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
2 thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Totally worth the price. No need for an Apple TV when you have this, unless you want to watch Apple TV+ shows. For some reason that streaming service is the only one that isn’t working
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Marshmallow,
Thank you so much for the 5 Star review!
We are extremely pleased to hear you love your new X80J. We are also thrilled you are satisfied with the price and overall performance of this TV.
We are sorry if you are having issues with the Apple TV app. To isolate the problem, please follow the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00260396
You may also find the information provided on this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00108468
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Should you need more technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Sony Bravia review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony is our second Bravia and seems to meet our expectations for these higher than average priced TVs. We hope the extra cost equates to longer tv life as well as highest quality picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for sharing your great experience with us. We're glad to hear that we were able to meet your expectations with your new TV. We always strive to deliver the best quality in our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Like my Sony's
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a very nice picture! I have gone back to Sony because another well known brand has not bee reliable for me. I have bought to Sony's this year and both of them are very nice with great pictures.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi patriotguy62, Thank you for taking the time to review the X80J. We always appreciate customers who take the time to give us their feedback. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the positive review! Jay
- Pros mentioned:Picture quality
Sony 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price, this Sony delivers a vibrant picture and solid sound. Of course, I would have liked to purchase the 2021 model, but it was out of reach for my budget. This TV is just fine!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Judi,
Thank you for the 5-star rating! We're happy to hear you like the vibrant picture, solid sound and reasonable price with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Very good TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great value for a TV with these features. Google OS so it's feature-rich but does take a little bit to boot up if a full restart is necessary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HittR, we're glad you are enjoying the picture quality and features of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl