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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,090 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture worth a thousand words... or dollars :D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing! I love the picture and the fact that it supports arc makes it that much better. The home screen layout looks a lot better than the old android layout which makes it much easier to navigate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joker13, thank you so much for the 5 Star review! We are really thrilled to hear you love the amazing picture quality, HDMI Audio Return Channel function, and Google TV feature of our X80J! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    55

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Nice TV! I like it's over all picture,sound,look and statement.What a handsome model,a crestal clear picture easy on the eyes I would let everyone know how much I'm enjoying this tv.To think about I'm just getting started with this tv so there's more for me to see and learn!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello 55ins, thank you so much for the 5 Star rating!

      We are really delighted to hear that you are happy and satisfied with the outstanding picture & sound quality, good-looking design, and overall performance of our X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. A little distracting when some brightly colored items vibrate or jump while watching. For example watching Big Bang Theory the graphics or anything red characters are wearing actually shakes. Don’t notice it on movies or current tv just older shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cubed,
      Thank you for sharing your experience with us.We're glad to know you are happy with your new TV. We'd like to help and isolate the issue with the picture. May we know the content and source/input you are watching? For distorted picture, please check the [Motion] setting:
      Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
      Change the current setting of [CineMotion] to [Off].
      Press the (Quick Settings) button on the remote control, and select [Settings] — [Display & Sound] — [Picture] — [Motion] — [CineMotion].
      If the issue still occurs, the video or program you're watching could be the issue.

      May we contact to help and get more information? If so, please email the below information to [email protected].

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice and Shiny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing easy to access all apps such as Netflix, YouTube and Disney Plus. Main apps that we usually use the most

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hubcity310, That's great! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your new X80J LED 4K Ultra HD Smart Google TV. We're also glad to hear you appreciate the huge range of apps available that make your life more fun and entertaining. Enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for sharing this wonderful feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Sony to me is the best TV available. Great techs installed it. Cameron and Jordan did s great job informing me with all I needed to know. They were professional and personable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, Excellent service! We're also pleased to hear that you like the TV quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for a little while now and it has been great. Everything works perfectly and the sound is real good too. I was going to get a sound bar, but there is no need to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gordo1957,
      Awesome! We're glad to hear your enjoyable experience with the amazing picture and sound quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV for the New Livingroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Have always been a Sony consumer, they always provide the best products. The picture is very clear and crisp. I think we might be fighting over the remote now!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StaciMoe,
      Thank you so much for being our valued customer! Your satisfaction means a lot to us. We're happy to know you love the clear and crisp picture and how your new X80J TV fits perfectly your new living room area. We always strive to deliver the best quality and functionality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great combo of quality and price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick user interface. Easy to set up. Picture quality is very good for the price point and the speakers are surprisingly good as well. 4 stars because the picture is not as good as the A80J, but that is to be expected since the A80J costs an extra $1k+.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abximan,
      Thank you for sharing your feedback. We're glad to hear we were able to meet your expectations with the interface, picture and sound quality of the X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony - 55" TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colour super. Enjoy the larger size 55" TV compared to my 13 year old former 42" TV. Sound had to be adjusted under settings and sometimes the volume on the remote still has to be increased to 30-40

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display, Awesome! We're glad to hear you like the TV size and outstanding picture quality of your KD-55X80J. You chose the best TV brand! We value your input and appreciate the feedback. If there's low sound coming from the TV and your TV is connected to an external device, increase the volume of the external source. You can also adjust the sound level (Volume offset) of the current input relative to other inputs. With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google™ TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony the One and Only

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Sony TV. It does all the functions of s smart Tv very well. Picture is better than prior brand that makes a lot of cell phones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, Davebo1000! We are thrilled that you are very happy with the incredible picture quality, Smart TV (Google TV) feature, and superb performance of the KD-55X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommended for PS5!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most economical option for those lookign to game in 4K 120Hz on their PS5 or XBox Series X. High quality picture and a great sound system make this a must buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaraCroftFan1995,
      Thank you for your positive feedback and recommendations! We're glad to know we were able to give you a good match for your viewing and gaming needs. This is definitely a great choice if you want to experience high quality pictures. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv replaced a Visio which had gave out, and couldn’t be happier. Great remote, google tv is easy to work, great compatibility with other Sony devices as well as Alexa. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, Excellent! Were glad that you are like the TV features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! We love Sony and the ease of use of this TV. It's mounted on our wall and we love it! Easy app use and easy set up with Best Buy support. We love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zigzag, Great! We're really delighted to hear you are happy and satisfied with the amazing functions and ease of use of this TV. Glad to know you find it easy to set up and everything was handled professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing our 55" X80J and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchased a new smart TV. Very pleased with the he

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new smart TV. Very pleased with the help that we received in the store. Very pleased with the quality of the product we bought, clean picture, good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edward, We're glad that you appreciate the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We will always be Sony TV owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony TV. We have 3 total and really see the quality. The color is natural unlike some other TV brands. In my last house Zi had a Sony for over 6 yrs and still seemed new.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, Wow! Good to know you appreciate the life-like colors and we really appreciate you being a loyal Sony customer. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 55 inch Sony TV is great. The picture has beautiful color and is very clear. The sound is also great. The Geek Squad did a wonderful job setting it up and giving me directions on its use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sherry, thank you so much for sharing your amazing experience with our X80J! We are really delighted to hear you are happy and satisfied with the incredible picture & sound quality of this TV. We are also thrilled you are satisfied with the amazing service of Best Buy Geek Squad. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv it is absolutely perfect. Great picture quality, easy to watch during the day with a lot of sun in the room. Sound quality is amazing if you don’t have speakers for it yet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Grevbot, We are happy to know that you now have a perfect TV for you. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gift for son and daughter-in-law

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Sony Bravia is great purchased this as a coming home present for my son and wife for the birth of their first child I own another Sony Bravia and we love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Detndat,
      We truly appreciate you for being our valued customer and nice to know you love our Sony TVs. This TV is definitely a great congratulation gift for your son and his wife. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonytv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the ease of use & clarity. Our smart tv was >10 yrs old. & so outdated. Could not use any of the extras because companies were not writing updates for this anymore.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv,
      Thank you for the perfect rating! This is definitely a great choice for a TV upgrade. Nice to know you are enjoying the ease of use and clear picture with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything at your fingertips

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is excellent. Audio from TV is amazing. Watching programs on this TV is an amazing experience with quality sound, video and all my apps and subscriptions easily accessible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happyuser, That's awesome! You definitely made the right choice with this TV. We are thrilled to hear about your amazing experience so far with your new X80J LED 4K Ultra HD Smart Google TV. We're also delighted to hear you appreciate the exceptional picture and sound quality, and huge range of apps available that make your life more fun and entertaining. Enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for sharing this wonderful feedback and offering a fantastic rating on the product! -Jess Sony_US

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