Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
As expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is what one expects from a Sony TV and this model delivers. Out of the box color is notable and all functions work as expected. Hooked up to cable box as first option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi efron,
Thank you so much for taking the time out to share your experience! Your kind words encourage us greatly. As always, you can be assured of our product's quality and functionality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Looking forward to your continued support. Thank you so much for your purchase and for choosing Sony! - Kris
- Pros mentioned:Picture quality
You can't go wrong with a Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the price!!! The picture is great and it looks perfect in my bedroom. You definitely need outside speakers as the in-tv sound is not good at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArleneDawn,
Awesome! We're glad to know that we were able to give a great deal. Nice to hear you love the incredible picture quality and how TV perfectly fits on your bedroom. Sound quality depends on the source, content and connection. You can configure various settings related to the TV’s sound such as sound quality and sound mode. For reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09.html. However, connecting an audio system is a great addition for a cinematic audio experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony Comes through again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Excellent Picture and it's a pretty light weight TV. Easy to hang on the wall as well. Sound is pretty weak but a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diddy55, Awesome! We're glad you like the excellent picture quality, lightweight and slim design, and ease of installation of your Sony X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Sam
- Pros mentioned:Picture quality
good brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but had a little problem with connecting cables and accessories and remote controls. The excellent rating pertains to the clear picture and sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello honolii47, We are thrilled to hear that you are enjoying the great picture and sound quality, and easy setup for your new Bravia LED 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the actual purchase and set up, everything was all good. From the downloading to setting up apps even any external devices was easy. My 55’’ Class X80J is just right for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ordinaryguy2
Thank you for the 5-star rating! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Fail
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV broke within 3 years and it was gonna cost me $400-500 to fix. I only gave it 2 stars cuz while it worked it was nice
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Great picture but glitchy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv so much the first couple of months we set it up, it integrated nicely with directv so we only needed one remote and the picture quality is great. However, after about two months the directv buttons on the remote just stopped working so we had to go back to using two remotes and now in the last couple of weeks it is struggling to stay connected to the internet, we have no other issues with all other devices in our home. The only way to fix the issue is to unplug the tv and plug it back in, which is such a hassle.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Danielle, while we are glad that you like the picture quality, we're sorry to hear that the directv buttons on the remote stopped working. This is definitely not the experience we want you to have. We'd love to help you troubleshoot your problem and turn this into a better experience.
Let's start by troubleshooting the remote control. Ref: https://www.sony.com/electronics/support/articles/00030297
Should you need further assistance, you can email us with the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
Best present ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my Christmas present to myself. Best picture quality ever. Invited my 87 years old mom over for a movie night, now she wants to make a regular event.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SantasHelper,
Thank you so much for such a great review! This is definitely a great Christmas present for yourself. We're happy to hear you mom is also enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Love this TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great TV, super fast OS, image looks great, when shopping around this price range, this one looked the best in my eyes. Has been working wonderful in our bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiGMEX,
Wow! We're happy to hear you found the best TV that suits your needs and expectations. Nice to hear yo u like the great features and TV fits perfectly into your bedroom. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Nice tv, nice price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for a family member. Other than the "billboard" design, it is a nice tv-color above average and tv speakers are rich. I would add a streaming device as options of apps to download are limited. A good tv at a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jcinapex, we're glad to hear that you like your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate your feedback on our product. Thank you for choosing SONY. ~Earl
- Pros mentioned:Tv quality
55 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got two 55 inch tv for two master room , the quality and price is good , so will see how every thing be after installation and give you update
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HRT58,
Wow! We can’t thank you enough for purchasing two! We're happy to hear you like the quality and price of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Sony-55" class x80J Smart Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV i have ever purchased. Picture is bright and clear. Sound is very much improved over last TV I purchased. Price was better than I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonitv,
Awesome! We're happy to hear you've noticed the great improvements with the X80J TV. Nice to know you are enjoying the amazing picture and incredible sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price less than $1000. Good picture quality and colors. Sound quality is good too. I wish there was a way to use tv without using your google account.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patel,
Thank you for an amazing review! We truly appreciate how you are enjoying the great picture, color and sound quality with your new TV. You can enjoy some functions on your Android TV™ device without a Google™ account. You can watch TV programs and enjoy all Sony apps, home network functions for the Album, Music, and Video apps and use the Network Electronic Program Guide (EPG). In addition, certain functions, such as the Google voice search function, Chromecast™ built-in (Google Cast), internet browsing, and the YouTube™ app, are available without logging in to a Google account. However, you will not be able use the full function of some features of the TV, rent or buy movies, TV shows, and apps from the Google Play™ Store.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Love this picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and the color contrast is amazing if i could’ve found a bigger size i would’ve brought it. I want my next tv to be this tv just larger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pop78, Awesome! We're glad that you like the picture quality of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV great picture sound and easy to navigate very smooth operating system and great features! Own LG Samsung now this Sony and it’s the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJGRAW, We are thrilled to hear about your experience with your brand new Sony Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new TV. It has an excellent picture. After watching the TV using the sound bar i purchased, the audio is not real good just using TV speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TDWAREAGLE,
Awesome! Thank you for such a great review! We're thrilled to hear you love your new TV with its great picture and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
A+++++++++++
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i wanted for my bedroom. Setup was easy and connected right away with my sound bar. Dolby vision looks great on this tv. I am happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aniner1983, Wow! Good to know it fits perfectly in your bedroom and you find it easy to setup with your soundbar. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv with excellent picture. Always reliable Sony. Replaced a Panasonic with Sony. Never should have left Sony. They are the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeP, Great! We're glad that you love the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
55in Sony 4K TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little 4k TV. Overall this Sony TV works well and the picture quality is great. The only issue is the sound, even with tuning the audio settings, I ended up buying a soundbar to compensate the sound distortion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dunkirk, We are sorry to hear about your experience. In case you will use the TV speaker again and will have sound issue, you may follow the guide from this link to isolate this issue: https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-05_04.html. Despite your concern, it's nice to know that you like the overall quality of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Great picture quality & easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was NOT initially planning on purchasing a Sony, but recommendation from sales associate pushed me in this direction and I am very happy with the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amandasoz,
Awesome! We're glad that we were able to meet your expectations with the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris