Customer Ratings & Reviews
- Model:
- KD55X80J
- |
- SKU:
- 6450688
Customer reviews
Rating 4.7 out of 5 stars with 1090 reviews
(1,090 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and lots of internet functionality in streaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoachClark1, Great! We're pleased to hear that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love it will soon learn how to work it set has very nice image. sound different onotyer ch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi raih, thank you for this wonderful review! We're glad you love the excellent picture and sound quality of your new Sony TV. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Forced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The T V set is great, picture clear and sound is fine much better than old one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nobody,
Thank you for an amazing review! We're happy to know that you like the clear picture and sound of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55" Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, very satisfied with our purchase, would recommend this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for such a great review! We're glad to hear your satisfaction with the amazing picture quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
best picture ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loving the beautiful picture and sharp contrast- the colors are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi beautifulpicture,
Awesome! We're glad to hear you love the great picture, sharpness and color with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Price
Rated 5 out of 5 stars
Totally worth it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is great! I couldn’t ask for anything better for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewTv, Thank you for the -5star rating! We are so glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and a lot of extra channels for someone who doesn't have cable or direct TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyGuy,
Awesome! We're happy to hear you like the picture quality and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Yvette Roberts
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to mount and work. Still learning man of the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OneWall,
Awesome! We're happy to hear you like the excellent picture and your easiness in installing the mount. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sonyonboat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced older 1080p screen Fit and works well. Big fir my boat but a terrific experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigsound, we're glad you like our newest product with your boat. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
- Pros mentioned:Price
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv. Bought for garage. Nice addition to my work area at a decent price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bradw2b,
Awesome! We're happy to know you found the best TV that perfectly suits your garage and work area. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tvs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best for quality and durability, highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wipe,
Thank you for the positive feedback and recommendation! We always strive to deliver the best quality with our products. Your satisfaction is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Price
Rated 5 out of 5 stars
great tv great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv great price a must include to see and consider when you are making a purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi carlos,
Awesome! We're glad your investment with the TV is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and perfect size for our family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Sssrrpp! We are happy to hear you are enjoying the amazing picture quality of your new KD-55X80J. We are also delighted that it perfectly fits your family room.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 4k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good picture quality for the price good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ps5p,
Great! We're glad that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Rated 3 out of 5 stars
Works, mostly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to replace my older Sony 49 inch LED 4K Smart TV. Was going to wait for Black Friday deals, but this one was cheap enough and still an upgrade to our older TV (which was also bought from Best Buy, but only lasted about 3 years - we were victims of "screen retention" I want to love this TV, but the TV has a hard time staying connected to the internet - despite it being hard-lined into our internet. Also, connecting to Youtube/Youtube Kids - doesn't always work. It worked perfectly fine on our other TV but it definitely struggles for us at home. Also the Google integration doesn't work proper - we can't see the TV as a smart display, i.e. we can't cast anything to it nor can we tell our assistant to play a specific show via our smartphones and/or smart hubs placed around the house. Something we used to do often with the other TV, this one just won't allow us to connect. The microphone on the controller works well for this, but defeats the purpose of a "Smart" TV in my opinion.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ShhhhNobi,
Thank you for your review. We are sorry about what happened to your previous Sony TV. And we are also sorry if you are having some issues with your new 55" X80J. This is usually not the case and the experience we wanted you to have on our premium TV.
Let's try to isolate and fix the problem by following the steps provided on the links below:
For the internet connection issues, please refer to these links:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00127011
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00184183
For app-related issues, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00155548
For Google Chromecast, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00114152
If you are unable to resolve your concern please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great television purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was extremely helpful and the television that I purchased is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony smart google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV but could’ve gotten the Sony 65 at Costco for the same orice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boni,
Thank you for the positive feedback! We're glad to know you like your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good picture and I am learning about all the things I can do on this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gailgrammy,
Thank you for the 5-star rating! We are glad you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
pickfair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased (2) Sony televisions-this brand is the best-quality all the way !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi greygarden,
You made the right choice! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony X80J
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best I have ever bought. Crystal clear color. 4K UHD SEEMS ALMOST 3 Dimensional.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jthjr2, Awesome! We're pleased to hear that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin




















