Customer Ratings & Reviews
- Model:
- KD55X80J
- |
- SKU:
- 6450688
Customer reviews
Rating 4.7 out of 5 stars with 1090 reviews
(1,090 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Perfect Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this Sony tv I freaking love the fact that it has google tv in it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TfF21, We're glad to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture On the Sony TV sounds is good the color is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrownSugar1666, We're thrilled to hear you're enjoying the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and even has good sound. The only problem I have is the operator.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Larry, We are thrilled to hear that you like the picture and sound quality of your new Sony Bravia LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate your feedback. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
SONY SCORE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I this television and it’s got clear picture and bigger than my old one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ghost, thank you for the 5-star rating! We're glad you like the picture clarity of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Rodrigo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Easy to install and I’ll be back to purchase speakers too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodrigo, Thanks for this amazing review of your X80J! Choosing this TV will definitely be worth it! We're glad you are enjoying your X80J so far and you easily setup this TV. We are excited as well for you to enjoy immersive, engaging cinematic experience in your home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Good value when compared to TVs costing much more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gary, thank you so much for your feedback!
We are so happy to hear that you are satisfied with the amazing picture quality and overall performance of our X80J for its price.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for purchasing our X80J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're enjoying the new Sony! Much better picture, and still not too large.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55BraviaLED,
Thank you so much for such a great review! Your kind words encourage us greatly.We're glad to hear your satisfaction with your new TV. Nice to know that we were able to provide you a great match for your viewing needs. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Looking forward to your continues support! Thank you for choosing SONY! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Loved it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the quality and the sound it produces. Really good price for what I got.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jam1366, thank you so much for the 5 Star review! We are so happy to hear you love the incredible picture and sound quality of our X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for purchasing our X80J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
I broke our old one.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality at a fair price and free curbside pickup at Bestbuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chili, we're glad you like the picture quality of our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
satisfird customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with my new Sony TV, colo,r depth and over all picture is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi timenplace,
Awesome! Your satisfaction is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
FLAT SCREEN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NICE FUN FUN AND INTERESTING. TV IS A GOOD SIZE AND EASY TO WORK.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LMB3,
Thank you for such a great review! We're glad to hear you are enjoying your new TV. Nice to know you like the perfect size and functionality of your new X80J TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture easy instillation! Great customer service too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Review,
Perfect! We're glad to hear you like the great customer service, picture quality and easy installation with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
CEO
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS 55 INCH SONY 80J TELEVISION IS AWESOME!!!! I AM BUYING THREE MORE!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JULIA, We are glad that you like your new Sony Bravia 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and for choosing Sony! Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Motion is bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is great but the motion on this TV is bad. I compared the motion to my 2019 6 series Samsung tv and the Samsung tv had less judder. The picture quality is much better on the Sony. The colors are more vibrant but the black levels are not that great. The Sony does a better job with black levels than the Samsung but it still looks gray. I looked at the x900h display model in my Best Buy and the black levels are much better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyx80j,
We're glad that you like the picture quality of the TV. It's unfortunate that you are not having a complete experience because of the motion blur. To help resolve the issue, please refer to the troubleshooting steps on this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00153243
If still not resolved, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the KD55X80J.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Televison purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear picture. Set up took a little time. First time purchasing a Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keys, We are glad that you like the picture quality of your very first Son Bravia TV. You chose the best TV brand! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. You chose the best brand! Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to set up except our cable streaming required some research to figure out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wrinklesandfluffs,
Thank you for such a great review! We're glad to know you like the amazing picture and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, especially for the price! Love the apps and voice remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KP24,
Fantastic! We are so happy to hear you are satisfied with the exceptional performance, features- especially the apps & voice remote, and affordable price of our X80J.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for purchasing our X80J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. I am using it for my patio outside with a cover.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigdaddy,
Thank you for the 5-star rating and we're glad you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bedroom tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and sound. Easy set up and operation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eamy2003, Great! We're glad that you like picture, sound, and ease of setup and operation. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price! Great pictures and the update software is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Susan, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl




















