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Customer Ratings & Reviews

Your price for this item is $139.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1090 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,090 reviews
  • Rated 4 out of 5 stars

    Amazing, but not quite exquisite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a fantastic TV. Would definitely recommend to a friend. The only cons for me are that it is a tad grainy. Like any in person movie is a tad grainy. Anything digital is great. Viewing angles could be better but overall just fine. I love Sony's user interface. It's grid-like and pretty quick and snappy. Who cares about the speakers, all TV's speakers are trash. Get a soundbar/sub combo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jflowmoser, We're truly happy that your purchase went well and you like the Google TV interface and overall features of this TV. Your feedback is greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation and for your purchase! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an x90j but bought this as a gift for my parents. I was hesitant at first, based in some reviewers, and that it was a step down from tbe 90j. But its actually great. Sure it doesnt have the gaming features of the x90j, but my senior parents would never use those anyway

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TQ02,
      Thank you trusting Sony! That's really thoughtful of you on getting your parents a brand new TV and we greatly appreciate that we were able to meet your expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We are looking forward to your continued support and thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55" OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great picture produced by this TV, even when connected to cable box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WAvet,
      Perfect We're thrilled to hear your enjoyable experience with your new TV. Nice to know you like the great picture, sound and connection with your external devices. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture is amazing. The internet drops when a show is placed on pause.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elizabeth, We're glad that you like the picture quality of your new TV. YOu may find this link below helpful in fixing the internet drop issue. https://www.sony.com/electronics/support/articles/00151038

      The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55 inch tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on my new Sony tv. We enjoy watching the bigger size tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Casereviewfor10inchtablet
      Awesome! We're glad to hear your enjoyable experience with the incredible picture quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. Sound is a bit lacking in quality. Needs a surround sound system with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliett,

      Thank you for sharing your honest review so far with your new X80J. We value your input and appreciate the feedback regarding the sound quality of this TV. Good to know you like the superb picture quality. You can configure various settings related to the TV’s sound such as sound quality and sound mode. Select the appropriate sound setting for your Android TV which best suits you. For more information on how you can enhance your listening experience check the Adjust Sound Settings on your Android TV.

      The sound quality may improve if you change it in [Sound] under [Settings]. Press the HOME button, and select [Settings] — [Display & Sound] — [Sound] — [Sound mode], and adjust [Sound mode] or [Sound customization]. For more information, please visit the link here: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html

      With X80J, you can enjoy all your favorite Google TV entertainment in glorious 4K HDR with the high color, contrast, and clarity of BRAVIA. Discover worlds of entertainment on this Google TV, brought to life in beautiful color by the realism of our picture and sound technology. Thank you for the feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good quality for the price. A bit confusing to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Romero,

      We are glad you like the quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      If you need help, we encourage you to make use of our many online resources to help with questions regarding your Sony product.

      https://www.sony.com/electronics/support (Sony Support website)
      https://us.esupport.sony.com/support/s/support-contact?language=en_US (Chat support)

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV. The picture is very nice. Like the 55 inch screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello porkchop, We are glad that you love your new Sony BRAVIA 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    We love our Sony - 55" Class X80J LED 4K Smart TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony - 55" Class X80J Series LED 4K UHD Smart TV! We bought it at BestBuy because we love the in-person support at the store where we can look at the different models and ask questions. The BestBuy associates are the "Best"!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeloGal, Great! Thank you for purchasing the Sony X80J and good to know you had an amazing in-store customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the tv. Good picture and size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heather,
      Thank you for sharing your experience so far with your new TV. Nice to hear you like the size and great picture of the X80J TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    55" Sony tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought a TV with a 120hrz refresh rate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 55inchTV,
      Thank you for taking the time to write this review. The X80J TV supports 60hz native panel refresh rate only. For 4k120hz/VRR/ALLM, this is supported on X900H/X90H series, Z8H series, X90J and up series for 2021 TV models.
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate your feedback and thank you for purchasing Sony!- Kris Sony_US

  • Rated 5 out of 5 stars

    Great Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good. I had a more expensive but one of those with thinner screen Sony TV. This television has really good speakers and the display is really good. Google TV is also nice and shows me what I’m watching without opening apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,

      Awesome! We are happy to hear you are enjoying the picture quality of the KD-55X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for choosing Sony!
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture & sound quality. Remote is a little difficult to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargeW,
      Thank you for sharing your experience with us. While we are glad you like the great picture and sound quality with your new TV, we're sorry to hear your difficulties on using the supplied remote. May we know the specific issue that you are experiencing with the remote? For the meantime, please refer to this link with information about the remote and troubleshooting guides: https://helpguide.sony.net/tv/iusltn1/v1/en-003/search.html?keywords=remote+control

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome TV for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt be happier with this TV. I replaced it because my old one looked like it was swallowing our living room and this one is nice and sleek, it looks awesome in our living room and functiins perfectly. I like the fact that it knows to switch the playstation as soon as i turn it on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yb408, Thank you for upgrading to your new X80J! We're thrilled to hear you like the sleek and modern design that fits perfectly in your living room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Decent Entry Level TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony X80J TV's are really good for watching TV shows & sports. It's bright enough to overcome glare in darker & moderately-lit rooms. It has wide viewing angles which keeps images pretty accurate, so this TV can be used to entertain enough people in a big room. I bought a 65" for my living room and a 55" for my basement and both are working pretty good...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi riz05, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sony tv for my ps5 and it works wonderful. One thing I noticed though that new tv’s now doesn’t seem to be as sturdy as they were before. But overall it’s a great TV but felt that the screen wouldn’t stand a chance against a nerf dart of my son.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoQ,
      Thank you for sharing your experience with us. We're glad to hear we were able to give you a good match for your gaming needs. With regards the TV stability, please make sure to use the supplied TV stand because it is designed for the TV stability which is essential when you want to be assured of the safety of your TV.

      Note: Your TV may become unstable if the screws that secure the TV to its stand are loosely tightened. Make sure to firmly tighten all the screws to secure stability of your TV on its stand.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent had it that long but so far so good everything seems to work ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi thumper, we're glad you are enjoying our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is good for its price, it has all the apps and easy shortcuts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,
      Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. Nice to know your enjoyment streaming apps on the TV and shortcuts.The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY and enjoy your TV! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    New Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like our new TV has really good picture. We are going to enjoy it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharonlee,
      Perfect! Nice to hear you like the great picture with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Money well spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Added a sound bar witch helped the low end.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smdm, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US