Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, great speaker on its own. A good choice for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Entertainment, Awesome! We're thrilled to hear that you love the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Price
Perfect value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for family. Perfectly priced for the Sony quality you get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aa68927,
You definitely made the right choice! We always strive strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. The sales was very knowledgeable. They guided us through the choice of TV that was best for home. The installation was great. The installer was on time did a great job explained the television and helps at channels and movie channels.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valentine, Great! We're glad that you've had a wonderful shopping experience. You'll surely love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Ease of use
SONY TV AND SOUND BAR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product. Easy to navigate. Great experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magsohio,
Thank you for sharing your great experience with your new TV and soundbar. We're thrilled to hear you are enjoying the ease of use with your Sony products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Amazing Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new Sony TV run on Google software. The TV is very easy to setup via Google home and is loaded with tons of software and free over the internet streaming channels. Great graphical interface and the TV itself looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wl504, we're glad you love our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv , size is perfect since I had a 32and to to a 55”.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, Awesome! We're glad that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
sony has the best tv displays, change my mind
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great display, i really like sony's color palette. Im pretty sure this will last for a very long time. We've had the old bravia's they sold almost 15yrs ago and its still working, its just outdated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
Thank you for a perfect rating! This is definitely a great choice for a TV upgrade. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture when in focus. There is a problem with the mother board.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jystanley,
Thank you for sharing your feedback. We're glad to know you like the picture of your TV especially when in focus. We do apologize the issue that you are having with the TV. Can you provide us more information so we can troubleshoot and isolate the problem?
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony! - Kris
Why I shop at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two major appliances and a tv at Best Buy within a few months time. All three are great additions to my home. Thank goodness for this store and the services they give. There are no other stores in my community I trust as much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tvservice, We're very grateful for this positive feedback! Thank you for this wonderful review of your KD-55X80J. It's really amazing to hear you are happy and satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Sony 55" x80J LED Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, good picture. Could be a little more user friendly setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maverick70, Awesome! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Installation Services
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Services, service tech was responsive, helpful and over came some logistical challenges , removing the old tv. I had requested 2 techs due to the weight of the existing unit, he was sent alone and creatively over come this challenge
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duffy,
Thank you sharing your wonderful experience with us. It's nice to know how TV was greatly setup by the installers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Just wonderful!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is the Best! From the time I walked in and found a salesman, to the time I walked out the door, I was thrilled with the entire experience! The tv I purchased was exactly what I wanted and needed too! Thank you Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovestocook,
Great! We're glad that you are happy with your purchase and everything was handled professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality could be better - the pic is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hawkeye,
Thank you for taking the time to write this review. While we are glad you like the picture quality of your new TV, we're sorry to hear that we were not able to meet your expectation with the TV's sound. We'd like to help make this a better experience. You can configure various settings related to the TV’s sound such as sound quality and sound mode. For reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pictures and sound. Mounts on my stand and looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave, Great! We're pleased to hear that you love the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Beautiful picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony excelent quality still strong, vibrant colors
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jordy,
Thank you for your kinds words! Your satisfaction with our Sony products encourage us greatly. Nice to know you are enjoying the vibrant color and beautiful picture with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! - Kris
- Pros mentioned:Picture quality
Sony 55 inch Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound but not used as main television
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rich, thank you so much for your positive review!
We are extremely pleased to hear that you are satisfied with the outstanding picture & sound quality of our X80J.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Sony 55
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson was wonderful and efficient. My transaction was completed in a matter of minutes. My only disappointment was the size of the screen. I purchased the exact same size as I one I had and the screen size is smaller.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55inch,
Thank you for the 5-star rating! We're glad to hear your great experience with service and fast transaction of the store. However, we regret to hear the incorrect TV size delivered to your house. We suggest to contact your dealer regarding this matter. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
- Pros mentioned:Ease of use
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent for the price, easy to set up and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Julian,
Perfect! We're delighted to hear you like your new TV particularly with its reasonable price and ease of use. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
- Pros mentioned:Tv quality
Brightness TV Cleat and Sound Quality is good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Sony TV ever and Its a Perfect Choice for Everybody
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewSamsungQledTV,
Awesome! We are glad you like the television. Over a billion colors are brought to life by TRILUMINOS PRO and our 4K3 HDR Processor X1. With extreme contrast, everything you watch feels so real. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I got this tv I thought the picture quality was amazing, but it did have a small problem. There are 4 bright white lights at all four corners of the tv. I called Sony and was told this was normal.. that was a lie. The tv is now flickering where those lights are, and not just the corners. It will flicker and illuminate the entire left side of the tv and the picture will change in color and cannot seem to keep one picture color for longer than a 10 seconds. So yeah, these lights were not normal as suspected. I wouldn’t recommend this tv as customer support told me that this is a common issue with this model tv. Wish I knew that.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bzkh,
Thank you for reaching out to us. We're sorry to hear the issue that you are experiencing with your X80J TV. May we know the case number so we can review your file and do the best possible for you? For the meantime, allow us to help and isolate the problem. May we know if the issue occurs on all inputs/source or on the Home screen? If you're experiencing the issue while using an external device, verify the physical cable connection between the TV and the device, as well as the device settings. Performing power reset or restarting the TV may also help resolved the issue. You may use this link as your guide: https://www.sony.com/electronics/support/televisions-projectors/articles/00159487
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Case number:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris