Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
Great Buys @ Bestbuy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV are the best and once comparing stores to purchase Best Buy had the best deal. The salesperson at the Bestbuy took time on a busy Saturday to fully explain the television and its features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoneEagle,
Thank you for sharing your great shopping experience! You definitely made the right choice. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 50 inch Samsung tv that died on me after only having it for 3 years so I needed an upgrade. I think the picture clarity on this Sony is better and has brighter images. I’m glad I got this awesome tv on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrincredible, We are so glad to hear that you are happy with your upgrade! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
SATISFIED CUSTOMER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THANKS TERESA for your help buying this tv, and the great service. the geeks did a great job hooking up. will buy agine from the pineville nc store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fivestarservice,
Thank you for sharing your great shopping experience with us. Nice to hear that store technician did a great job installing your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Mr.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience. The store clerk helped us find a TV that fit our needs with a discount. He helped us take it to the car and load into the back of the car. We are pleased with the TV and enjoyed the shopping. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beautiful, You've made an excellent choice! We're thrilled to hear you're enjoying your new Sony TV and you had such a wonderful shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
A must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this TV so far! Nice color, processor is very fast and everything is pre loaded which is a huge plus. If you are looking for an Android TV this is a good one to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gregorio,
Thank you for a great review and recommendation! We're thrilled to hear you are enjoying the amazing picture, settings and features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Nice TV, Firestick issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the TV but seem to have issues with the fire stick staying connected. Also the legs on the far ends of the TV is the dumbest thing I’ve ever seen!! If you have a smaller TV stand then you have to buy a TV base so it will sit on the TV stand. You pay enough for the TV then you have to buy a TV base for it☹️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lakeview, thank you for purchasing the BRAVIA X80J LED TV. We value your opinion and we are sorry if the TV stand doesn't fit the TV base. We're also sorry to hear that Firesticl keeps disconnecting.
The X80J powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Our new Sony Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a Sony Smart TV because our less than 2 year old Visio television was quickly dying. The young man who was our salesman was very knowledgeable and knew his product very well. It was a good experience over all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GrannyGG,
Wow! This is a great choice for a TV upgrade. Glad to know your great shopping experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Classic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great! SONY is the best. Always been a fan of SONY. Their products are next level. If you want to be like everyone else then get a Samsung or LG but if you want to be set apart, buy the SONY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPBSMOOVE, Thanks for the great review. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Enjoy! - Craig
Love It!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dish, no cable, no problem. Great resolution and allows for app streaming. Apple app can be downloaded among all the usual suspects. Works with Apple home kit so you can change the channel with your phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadnotGamer,
Awesome! We're glad to hear your enjoyable experience with your new TV. Nice to hear you like the picture quality, streaming apps and features of the TV to connect to your Apple devices. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Can’t hear you
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is going great except sound. Tv sound is very low. Had an existing sound bar but it not being recognized via hdmi having to use bluetooth which when used that was not all the speakers work just the main one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wagsworld,
Thank you for sharing your experience so far with your new TV. While we are glad you like your TV, we're sorry to hear the issue that you are having with the TV's sound. Let's us help and troubleshoot the problem. You can configure various settings related to the TV’s sound such as sound quality and sound mode. For reference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
If you can't hear TV sound from the soundbar, please following the steps on these links to troubleshoot the issue:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00137387
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00020051
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Works great as a conference room display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a meeting room display. Super great contrast and brightness and very wide viewing angles. Love it. Love the "Smarts." and I love that it has AppleTV and Airplay built in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodney,
Awesome! We're glad to hear your new X80J perfectly suits your conference room, Nice to know you like the amazing picture quality, viewing angles and smart features of the unit. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
It's a sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappointed with a sony. I have given old ones away, but in 30 years of owning them, but never discarded one because it stopped working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samoury,
Thank you for such a great review! Your satisfaction encourages us greatly. We truly appreciate how much you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Great Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. The features are second to none especially if you have Netflix, Hulu, Disney+, HBO Max because you can download the apps on your tv and plus you can login using your Google account.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SigmaPi,
Thank you for a positive feedback! Glad to hear we've been able to to give you a great deal. It really makes our day to find out that our customers are satisfied with our products. We're glad to know you are enjoying the pre-installed app and Google features with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Looking forward to your continued support. Thank you for choosing Sony! - Kris
Content
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole process of the installation went very smoothly. We couldn’t ask for better. The two installers were more than excellent. They worked well together and each knew their job. Great employees!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grateful, Great service! We appreciate sharing your feedback. You'll surely love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
Tv great. Billing system poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV seems to be working very well, and the picture is excellent. However, I've been billed or an attempt to bill me $49.99 for the installation has occurred over and over. Why? the money is there. Why keep requesting payment?
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TVgreatBillingbad, While we are glad to hear that you are happy with the picture quality and overall performance of your new TV, we are sorry to hear about the experience that you had with the TV installation. Please reach out to the store that you purchased the TV from for further assistance with regards to the issue.
Should you need assistance with the TV, please contact us directly for help.
Pease email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Sony TVs means durability
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my son's room and he is very excited. This will be the third Sony TV in our home. Sony TVs will work for many years specially if you take care of them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKEARNOLD55,
Thank you so much for your patronage! We're happy to hear your son's excitement with his new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for your continued support and for trusting Sony! - Kris
pleased as punch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse and Chuck and also the Geek squad installer were great!! So helpful and very professional. We are very pleased with our new Sony TV and the team at Best Buy in the North Hills of Pittsburgh!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, That's great! We're glad to hear you had such a wonderful shopping experience and thank you for purchasing the X80J! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
ILoveMy55”SonyTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been wanting this tv since my other tv broke. Happy to see the lower price! I haven’t open the box, just bought a house, needed some work, but I got a place to mount it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 55SonyTv,
Awesome! We're glad to hear you love your new TV. We're very confident that this TV will look great on your new home. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony and enjoy your new TV! - Kris
Sony over Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d rather have this Sony tv than the Samsung I returned . This tv is great. I have it in my bedroom w a sound bar connected but I rarely use the sound bare because it’s great without it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeyGoogle, Awesome! We're glad that you love the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Hartford
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, and knowledgeable staff at BestBuy. Was very glad that I had their help to tell me all about the tvs and the differences
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hartford,
Thank you for sharing your wonderful shopping experience with us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris