Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
Impressive for the pricetag.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Sony 4k TV since 2017, and this new series is really great, you can tell the difference of refresh rate while watching action movies, with a crisp contrast.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jprey14,
Awesome! We're glad you like and enjoying the great improvements while watching a fast moving movies with your new TV. This is definitely a great choice for a TV upgrade. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! - Kris
Great tv and great price.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Replaced a smaller tv in my house that was over 10 years old. This thing is great love having the Apple TV app, Netflix app and amazon Video app built in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jtaylor16752,
Awesome! We're glad you like the apps of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Sony 55" tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the tv ,and appreciate all the help that the Best Buy employees gave us. Will definitely go back for future purchases. It is the perfect size for where we had to put it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MCSR, we're glad you love our newest TV. It is nice to hear that you've had a great experiencing purchasing our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
Excellent Picture on Sony X80J 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV. Was assisted by the store sales staff. Led me to exactly what I needed. Consider asking the staff rather than just wandering the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PauWoo72,
Thank you for sharing your great shopping experience with us. You definitely made the right choice. We're glad to hear you like the excellent picture quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Playing both PS5 and Series X on this. Looks just as good cheaper TV manufacturers 120hz refresh rates. Seems to be built with quality parts and it shows.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Wow! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your review! Jay
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is great. It fits nicely into the space. We are older so we got a lower end sound bar which really helps. The TV is somewhat recessed into the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomas,
Great! We're glad that the TV is perfect for your entertainment setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Customer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was dissatisfied with the tv i had purchased from them, they gave me a better tv plus a gift card. I was very happy with them and how things worked out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Customerreview,
Awesome! We're glad to know that you were given a better TV after your disappointments on the first one. You definitely made the right choice as Sony always strive to deliver the best quality and functionality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
ReviewofSonyA80J55inchTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had delivery yet for this tv. But, I anticipate being very pleased with this model. Sorry I can't speak yet about my experience with this particular tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReviewofSonyA80J55inch, Thank you for your feedback. You'll surely love our KD55X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Great TV, but no OLED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with an easy interface, and does everything I need. Good 4K Quality, but don't expect it to be as amazing as OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRose420, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
My Salesman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed by the salesman, he was very polite and friendly. He showed patience with me. Answered all my questions and explained in good detail about my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OutdoorSecurityCamera, It's nice to hear that you were assisted well by our local dealer and we are glad that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Vincent
Great set!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this set! Had some hiccups setting it up but ultimately Sony connected to my set and fixed the issues. Had to do with getting Apple+ working and casting as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FilmLover812,
We're glad that the TV is already working properly. We hope you continue to enjoy the amazing features of the KD55X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Bank for your money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, connects to a lot of devices - makes things stream efficiently. Comes preloaded with Apple TV and many other streaming services
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Berry247,
Great! We're glad that you like the versatility and supported apps of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Don't buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as soon as the 2 year geek warranty was up it started going slower than you can imagine.
No, I would not recommend this to a friendNever Say Never!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had any issues in all the 20 years I have bought Sony electronics until I bought this tv. As I was unboxing it, the frame around the tv felt cheap and flimsy. Not solid as you would expect from a Sony product. Then as other reviewers have said about the Wi-Fi connection issue this particular model X80J had soon became my issue. So I returned it and bought the next model up the X85J! The X85J is the way to go! Fit and finish is excellent and no Wi-Fi connection issues!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HTSfanatic2777,
Thank you for sharing your experience with us. We're sorry to hear that we were not able to meet your expectations with the built and issues that you've encountered with the X80J. We do have troubleshooting steps to isolate the issue with the network connectivity of the TV. We regret that the X80J TV has been returned but we're also glad that you've exchange it with another Sony TV and was satisfied with our X85J.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We greatly appreciate your feedback and thank you so much for trusting Sony! - Kris
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Good audio, crystal clear video. Apps are easy to set up and use. Has Apple TV included which makes it easy to project from your ipad and IPhone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bugle27
Perfect! We're glad that you like and enjoying the amazing picture, sound, easy setup and Apple AirPlay 2 and Apple HomeKit features with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for your feedback and for choosing Sony!- Kris
Sony
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes a great product, like it have for decades. My son helped me choose this particular unit, as it has everything feature-wise I’ll ever use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poppy, Awesome! We're glad that you are enjoying the TV features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
White spots on the TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very nice Sony TV the only thing I noticed is when the TV Kohl's into commercials or any black screen I see white shadowing on the edges and on. Center of the TV you have to do a lot of adjusting in the colors to get what you want it takes like almost 2 hours also programming it also I'm not happy regarding that you cannot download DirecTV apps. also the back shell feels like it's loose I don't know if it's because I removed the screws to add the extensions for the wall mount
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolf2870,
Thanks for sharing your review and experience with the X80J. Your feedback is greatly appreciated.
For more information about the TV screen of the X80J, please refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00030311
We understand your need for specific applications. If a specific app is not supported by the TV, you can connect HDMI devices that support the app that you are looking for.
For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals. Do not attempt to install it yourself.
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
Additional Information regarding your experience with your KD55X80J.
Sincerely,
-Ralph
Sony Social Support
great television and setup
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love my new television. it was a great buy at a great price. also the set up that was done by the best buy total tech guys was awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samsungtv,
Thank you for an amazing review and for sharing your great shopping experience with us! We're happy to hear you love your new TV and great service from the store technician. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Pleasant Experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All sales/service personnel were knowledgeable, courteous and professional. The installation was seamless even with structural issues. Kudos to all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wayne,
Very nice! We are glad you had a great experience with the sales staff. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for choosing Sony!
David
Good Value for the Features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for a smaller size. Nice number of inputs for the price and inputs being on the side make for easier wall mounting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KMSayre,
Thank you for such a great review! We're delighted to hear you like the size, amazing features and available HDMI ports with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris