Customer Ratings & Reviews
- Model:
- KD55X80J
- |
- SKU:
- 6450688
Customer reviews
Rating 4.7 out of 5 stars with 1090 reviews
(1,090 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Screen I Have Ever Had!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of this screen is truly stunning! I would recommend this model to anyone!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TillamookCountySecurity, Awesome! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is working great at this time. I have not had any problems with it and it seems to be just what I needed. I Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Therightone,
Awesome! We are glad you have no problems with the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Old lady
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sales person was very patient and knowledgeable I bought Three Sony’s because of him. Great employee.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anne, It's nice to hear that you were assisted well by our local dealer. We hope that you also like your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. It is good for streaming and it is the perfect tv for gaming especially on the PlayStation 5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Albert,
Thank you for such a great review! Nice to hear you are enjoying the great picture and connection to your PlayStation console. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Good Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exellent tv and attention and service the customer was exellent and thank for all me and my family
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neyti123456, That's great! Thank you for purchasing the Sony X80J and good to know you have an amazing customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
mji1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I finally got the tv installed with the new modem I purchased with the tv the picture is okay. Not as sharp as the tv I purchased 11 years ago but okay
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mji1,
Thank you sharing your experience with us. While we are glad you like your new TV, we're sorry to hear that we were not able to meet your full expectations with the picture quality. We'd love to help make this a better experience. The X80J TV has picture settings which allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. For more information on how you can enhance your viewing experience, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80j/articles/00263533
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great price. Great service. First time to buy a smarty tv. It is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Thank you for the purchase! We're glad you like price point of the television for its service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Silky Slim
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Sony TV's are second none. Many advanced features not found on other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silkyslim, great! We're glad that you are enjoying the features of your new TV. The BRAVIA X80J LED TV will let you enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great base model tv for Sony. Really love the Bravia core processor would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello luisana2003,
Perfect!
We are so happy to hear you are satisfied with the superb performance of our X80J.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for recommending our X80J and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Geek Squads rock!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is fabulous. Both teams that installed my TVs were professional, quick, and very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perky,
Awesome! We are glad you had a great experience with the staff. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you for choosing Sony!
David
Rated 5 out of 5 stars
Incredible Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my parents and they can't believe how much better this is than their old TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trekker, Wow! We're glad that to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Buffy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very, very happy with both items......nice to buy something that doesn't take a rocket brain to use....thnx
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buffy, That nice to hear. We are glad you are very very happy with your Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase. -Vincent
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Have not had any issues yet. I was informed Sony is the best brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chasity, We're glad that the TV works well. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
High Quality TV at Great Price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv, and smooth delivery experience! Big fan of Sony products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad to hear you feel that the KD55X80J is worth its price! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Quality tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great detail and display. Works very well with Playstation 5 and computer as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoveAction, We're happy to hear that you like the picture, and yes, this TV works very well with your gaming devices. With the BRAVIA X80J LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound . The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! I love the Television. It works very good and easy to set up. Sony TV is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phat, That's awesome! Thank you for this wonderful review of your KD-55X80J. We are pleased to hear you're very happy and satisfied with your purchase! It's also amazing to know you are enjoying the impressive performance and you easily setup this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful employees working at your store. Great experience and good product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Warpig23, Thanks for sharing your shopping experience. We're glad to hear you liked the 55 inch X80J Series TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
FL condo TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate was very helpful and the TV he helped us with that we purchased is terrific.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sbuck1421, Awesome! Glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new Sony, sells staff were excellent, no pressure, answered all of my questions!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, Thank you for purchasing your new Sony X80J! We're glad you had such a great customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Always been a Samsung/LG user but this time decided to switch and don't regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skycaptain,
Thank you for an amazing review! We're glad you like your new Sony TV. You definitely made the right purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris




















