Customer Ratings & Reviews
- Model:
- KD55X80J
- |
- SKU:
- 6450688
Customer reviews
Rating 4.7 out of 5 stars with 1090 reviews
(1,090 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and good quality. Would recommend to family, friends and neighbors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabeBilly,
We appreciate the recommendation. njoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Sony Bravia television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy had it in stock, loaded it for me. Set up was easy, works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kathy, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the family room! The sound quality is a bit disappointing though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rmath10652 Good to hear that the TV is a great addition in your family room. We're sorry if the sound quality did not meet your expectations. You can customize the sound setting according to your preference. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 3 out of 5 stars
Smart, but maybe not that smart.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great, but it was a lot harder to set up than the SONY rep made it out to be. Had to watch a few videos and even talk with SONY Tech support. And we can't sync up the remote to cable, so still having to using two remotes. A bit cumbersome for 2022 technology. But after the initial hurdles, it's turned out to be a solid purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Griff,
We're sorry to hear about the issue with this TV. We apologize for the inconvenience. Let's isolate and resolve this issue. Please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number:
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
5 stars for the Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad guys were great! Fast, efficient, helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daryl,
Thank you for sharing your experience with us. Nice to hear you the great service from your installers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
Great Service.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buying a new Sony TV. Your sales staff was great and made sure we had everything we needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrKeith, We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this feedback! Jay
Rated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase, highly recommend this product and excellent picture Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peaches, Awesome! We're glad to hear that you are satisfied with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great TV for the price. Appreciated the free installation too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewFrig, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl
Rated 5 out of 5 stars
Nice for the price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use. Nice clarity. Sound could be a little better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack,
Thank you for the 5-star rating and we're glad you love the clarity of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Beautiful Quality!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 55” 4K that I bought a couple years ago, and I love the improvements!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samuel, We're glad that you love the quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a 4K Tv. Sound quality is the only downside. But still a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oneguyfl, Amazing! We're thrilled to hear that you like the picture quality of your new TV. we also appreciate your feedback about the sound quality. Our bravia X80J LED TV has a powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin
Rated 5 out of 5 stars
Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mike did a great job with the install and all of the equipment works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Install,
Thank you for sharing your great experience with us. Nice to know that your great installer did a wonderful job in installing your new TV and connected devices. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Thank You for a job Well Done
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From sales to delivery & set up, Friendly Folks , Awesome Job
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RDPayne, Great! We'rer happy to hear that you are satisfied with your purchase. We're also glad that you are satisfied with the service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has been very good. Only issue is that it will not remember the codes for Midco cable box. Other than that it has been solid.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Schwoogy, We are so glad to hear that you are happy with your new TV! Enjoy all your favourite Google TV entertainment in glorious 4K HDR with the high colour, contrast and clarity of BRAVIA. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Worth it. Somewhat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more expensive than what it’s worth. But still a great television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Thank you for a positive feedback! We're glad that your investment with your new Sony TV is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a TV. Got info and a couple of days later picked it up. Works great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Satisfiedcustomer,
Thank you so much for a positive feedback! We greatly appreciate you are enjoying your new TV. Your satisfaction is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! - Kris
Rated 5 out of 5 stars
55inch sony tV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service tech support. Good TV reception. Enjoying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rekha,
Thank you sharing your great experience with us. We're glad to hear you are enjoying your new TV particularly with its good reception. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Brad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV , my Games r great on this TV ! Enjoying watching this TV !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brad, Thanks for your feedback. We are glad you enjoy watching and playing games with your new Sony 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Good buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well as expected. Light weight and easy to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Perfect! Nice to hear you like the easy installation and light weight of your new TV. As always, you can be assured our product's quality and functionality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
New aTB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had wonderful service and everyone I encountered was great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marsha,
Thank you for the positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris




















