Customer Ratings & Reviews
- Model:
- KD55X80J
- SKU:
- 6450688
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the picture quality, easy setup, price, color, and smart TV features of the 55" Class X80J Series LED 4K UHD Smart Google TV. They appreciate the great picture quality, easy setup process, affordability, vibrant colors, and access to streaming services through the smart TV platform. However, some customers have expressed negative feedback about the remote control, specifically its functionality and reliability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
55" Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything Bestbuy said it would be. Has good volume and picture. Love that it has a variety of apps and that we can add to it. It connects to the internet easily and are able to cast to it from another device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LAW2010,
Awesome! We're glad to hear your satisfaction with the amazing picture, sound, apps and smart features with your new TV. You definitely made the right choice. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Great TV at a great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! We purchased for our lanai and it has been a great choice. Clear picture and color. Fantastic price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kate,
Perfect! We're glad to hear your new X80J TV perfectly suits your lanai. Nice to know you like the clear picture, color and fantastic price with your the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After owing 2 Samsung the Sony is by best he better TV. excellent . Sound, picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thor, You've made an excellent choice! We're glad you appreciate the amazing picture and sound quality of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
55 inch Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture. Doesn’t seem to be completely compatible with FIos remote control, but I blame that on FIos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi stnick,
We're glad that you are happy with picture quality of the TV. We also understand where you are coming from. Full operation is not guaranteed when using third-party remotes. For optimum performance, it is recommended to use the supplied remote of the TV.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Only Sony and Best Buy!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony Bravia! My first one I purchased 16 years ago and still going strong! Great quality and great remote!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jchiefsfan,
Thank you so much for your patronage! We're happy to know your 16 years old BRAVIA TV is still working and nice to hear you like the great quality and supplied remote of with your new X80J TV. As always , you can be assured of our product's quality and functionality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Looking forward to your continued support. Thank you for choosing Sony! - Kris
I think we got a lemon.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not connect to the Wifi, I've have Total Tech come out to check on it and nobody can figure it out and Best Buy refuses to respace the TV. We've been having these issues from day one and now the TV won't play some of the channels on Youtube TV.
No, I would not recommend this to a friendVery satisfied with this sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this tv. Easy setup love the size. We have had 3 other Sonys never a problem
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Champfarmer, Wow! We're very happy to hear you like the ease of setup, size, and overall features of your new Sony X80J. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Roscoe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Remote sucks. Buttons tiny. Can’t find in the dark room. Tv is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, Thank you for taking the time to review the BRAVIA X80J LED TV. We apologize for the inconvenience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
Sony 55” 4K
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price delivered on time love it planing to do more business
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jsiddiqei,
Thank you for sharing your great shopping experience! We're happy to hear we were able to give you a great deal how TV was delivered on time. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although in the past I have been satisfied with the quality of Sony, I am very disappointed with this television which I purchase from Best Buy. My initial problem related to the tv's inability to connect to wi-fi and after spending hours on the problem, the television was returned and replaced with a new one. Now, two month later, the sound has died on this one and I'm having to return it to Best Buy for service which was the only option offered. This will be the last Sony I will ever buy and will be moving to Samsung which more than likely will be be from Walmart.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tj3445, We regret to hear you had Wifi connectivity and audio issues with your previously owned Sony TVs and they had to be returned. This is usually not the case for our TVs nor the experience we want you to have.
For Wifi connectivity issues, we recommend following the troubleshooting steps on the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00184183
For no audio issue, please refer to the troubleshooting steps below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00023579
And for future reference, we can offer assistance on how to set up, operate, or troubleshoot the functions of your Sony TV by visiting our Sony Support website(www.sony.com/esupport) to download the help guide and look for additional information about your product. Also, you can contact our product support team through this link who would be glad to help: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Regards,
Sam