Customer Ratings & Reviews
- Model:
- KD55X80K
- |
- SKU:
- 6499709
Customer reviews
Rating 4.8 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Picture and Sound!! Also the price was very good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alf50, we're glad you like the picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Hooked up Bose sound bar for better sound quality. Missing my wnba app. Wishing more TVs would carry it besides only fire TVs. Color is good, crisp clear picture and like the sleek design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiaP,
Many thanks for the 5-star rating! We're happy to hear you are enjoying the clear picture, vibrant color, and sleek design of your X80K TV. If you can't find the app in the Google Play Store, it's possible that the app doesn't exist or is currently still unavailable on the Google TV and Android TV platforms. It's perfectly possible that a smartphone app does not have an equivalent on Google TV or Android TV. In that case, you might resort to casting content. For more details, please check this link: https://www.sony.com/electronics/support/articles/00279172?utm_source=glean
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thanks again for purchasing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
great value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent smart TV with beautiful colors and ease of navigation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanjay13, Awesome! We're thrilled to hear you like the beautiful colors and ease of navigation on your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tcv is great for gaming and for watching movies on my ps5, however I wish i could cast my s24 ultra into the tv like I can with samsung tvs
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
none
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful clear picture easy to operate controls good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NealJ, Thank you so much for such a superb review, and we are so pleased to hear you like the excellent picture and ease of use of your new BRAVIA X80K! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Best Buy!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good quality!!! And great price very happy with it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AviV, Excellent choice! We're thrilled to hear that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the picture quality and brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsBuckeye, We're glad to hear that you are satisfied with the quality and brightness of this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best TV I have so far
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV last year December for my son. He used to play games on it but now he started watching documentaries, TV shows and so much because of the picture and audio quality. Really Nice Smart TV with 4 HDMI inputs , The Internet connection is the best thing ever to. Sound quality , performance , remote etc..Sony doesnt misses a step.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SyedIqbal, We are glad to hear that! You chose the best TV brand for your son. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. He will also enjoy the Google TV with Google Assistant which organizes his content all in one place. He can also stream from his Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows him to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great factory speaker and great picture. It was easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinlM, We are happy that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned this tv for about 2 weeks now. It replaced a Samsung that lasted only 1-1/2 years. Although I didn’t do the set-up, it took the tech guy about 5 minutes. The picture is great in our well-lit living room. The sound is much better than our previous tv, too. Looking forward to many years of viewing with this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BEinFL, Thank for purchasing this TV. We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good Build Quality and Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I compared many tvs before I bought this. Even though the picture quality of this tv is just average from many review sites, I couldn't tell if it is good or bad when I brought and watched at home. but I really like build quality of tv. Also, Sound is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi powers99,
Many thanks for the 5-star rating! We really appreciate that you like the build and sound quality of your X80K TV. We always strive to deliver the best quality with our products and aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris
Rated 5 out of 5 stars
Sony TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything of this product is what I was expecting of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuancarlosL,
Perfect! Glad to hear that we were able to meet your full expectations with your new X80K TV. Your satisfaction with our product means the world to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Simple to navigate. Picture quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JodyR, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
My first oled tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Excellent sound and picture . Easy to use and sync with other devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisC, We are happy to hear you are enjoying the picture and sound quality of this TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and easy to change options.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blueberry, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is always living up to it's name with every product. The sound quality is clear, the resolution is great and the price is even better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LydiaC, Awesome! We're delighted to hear that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has been my go to tv brand. Easy to setup and operate. Best Buy has always had very good service. This experience wasn’t any different. Delivery hay even helped carry old tv out to the curb.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fridge, Thank you for the 5-star rating! We are delighted to hear that you are enjoying your new TV and its ease of use! We are also glad to hear about your awesome shopping experience! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55” Bravia X80K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My original Sony died from CPU failure. This was 4th Sony TV. I was able to replace it for almost the same cost as a new circuit board. I love the set, it is better than the one it replaced which was 2 years old. The sound is markedly better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KenwoodAudio,
Great! We're happy that you love your new Sony TV and enjoying the amazing picture and sound quality of it. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, especially for the price. This my first Sony TV, so getting used to the format and settings are a little different but not bad at all. So far, I really like this TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rayray,
Congratulations on getting your new TV. We are extremely pleased this X80K suits your needs and expectations! Get the most out of your TV through the Help Guide or BRAVIA usage tips page and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please visit the link below.
https://www.sony.com/electronics/support/articles/00291490
Thank you for your purchase and for choosing Sony!
-Jess
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sapp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a lower end tv it surprised me very nice picture and lots of adjustments first sony tv now i see why they say sony is the best it has more adjustments than my highend samsung tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sapp, We are glad to hear that you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl






















