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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 898 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase, Sony is always the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY is the best! Wouldn’t buy any other brand. Never disappointed. My previous one is over 20 years old and is still great. Only purchased a new one to get a Smart TV and larger screen. Old one relegated to home office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CherylS,
      Wow! Thank you for trusting Sony! We are truly delighted to hear that your old Sony TV still works. You can call it vintage now. We highly appreciate you on this and we're glad that you still love the quality of our TVs. You can now enjoy your new Sony TV with Smart features in it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony ‘55 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound and picture. Easy to set up and sleek

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonia, Thank you for the amazing review! We're glad you like the great picture and sound quality, ease of setup, and sleek design of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an awesome picture and the set up was simple

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric, We're glad that you appreciate the picture quality and setup of this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv, clear pictuer decent sound quality, im still tinkering with it to figuer out evrruthing but it dosent help im deaf to a extent but i love the tv. Clear picture quality and really honestly like the tv a lot. Plays video games greatly as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinT, We are glad that your love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. We appreciate your feedback. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality, everlasting TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect example of Good quality for a good price. Sony has outdone themselves yet again with this!! Just what I wanted and still never fails to amaze me every time I turn it on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanT,
      It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. We're really glad that you are enjoying your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sonified

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and functions, quality picture, great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Calverton, We are thrilled to know that you like the quality and functions of your new Sony BRAVIA 4K TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . Great picture quality , friendly for your eyes . Sonny never disappoints you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmiliL, Thank you so much for sharing your experience with us! We're very much pleased that you are enjoying your new Sony BRAVIA X80K TV and its great picture quality. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    "Best So Far"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 2 Samsung, 2 LG and 2 Sony flat screen tv's, most bought at Best Buy and this Sony 55" is superior to all thus far. Our sales person recommended this to us and I thank him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipB,

      Amazing! You've made a great choice! We are so happy to know your satisfaction with the superb performance of your new KD55X80K compared to your other TVs. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for sharing your great experience and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the beautiful colors and clarity of our newest tv. We have purchased all of our televisions and electronics from Best Buy. Their great service and staff are the “Best”!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GGfromTx, We're glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase hands down great quality my kids love it never gave an issue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasminH, Amazing! We're thrilled to hear that the X80K has been the best purchase for you and that your kids love it. It's great to know that the quality has met your expectations and that you haven't experienced any issues. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV. Picture is crisp. Sound is good. The apps work flawlessly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, Awesome! We're pleased to hear that you find your Sony X80K TV fantastic and that you had a great viewing experience with the picture and sound. Thank you for choosing Sony! Enjoy your BRAVIA experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    John

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had Sony 50" for years went to 55 " Samsung and did not last long when back to Sony 55" very happy and by the way old 50" Sony give to grandson and later he gave to his sister and still working Very happy with my new Sony 55"

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, That's good to hear! We are glad that you are very happy with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture quality and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Alecia! We're glad you like the picture and sound quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Sony 55 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has beautiful color and great out of the box setup. If you want more sharpness, you can always change the settings with ease. I am giving it a 4star because of sound quality but not bad. I recommend a sound bar or your theater system if you have one, which I have a great setup. But this TV is great and as always Sony gets it right. I have one other Sony which is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony 55 inch TV,
      Thank you for your time writing this review! We're glad you like the vibrant colors of your X80K TV. We appreciate your feedback with regard the sound quality of the unit. Sony values the opinions of customers and is always striving to provide the best experience possible. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Modern update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech, has advanced so much for the better. If your chasing, your not going to keep up. I had a old and outdated flat screen and decided to update. Weight, sharpness and colors are day and night from my old flat screen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CsideMarine, we're glad you like your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with no issues viewing it from any angle. Easy to set up. Glad I went with the 55 inch vs a 65 inch a twelve foot wide room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remoteworker, Awesome! We're glad that you like the ease of setup and picture quality. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy!!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very happy with this television. The price is nothing compared to the quality of the tv! No problems once so ever! Love it! And love BEST BUY!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherW, Thank you for the great feedback! We're so pleased to hear that you're happy with the overall quality of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good size for small apartment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, and good sounds effect and not very heavy. Provide clear instruction for taking out the TV from the box. It's a good size for a small home family apartment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JC234, Perfect! We're very happy to hear that you appreciate the overall quality, great sound, ease of installation, and good size for your small apartment. Thank you so much for choosing the Sony X80K and for taking the time to share your positive feedback to us! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price.Eorks better than the more expensive one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewZ, Thank you for sharing your experience! We're glad that your Sony X80K TV exceeds your expectations. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    If you are looking for a great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Easy set up. Delivery from Best Buy was great. Great picture. Sharp and clean picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDFJ, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US