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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 901 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 901 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with no issues viewing it from any angle. Easy to set up. Glad I went with the 55 inch vs a 65 inch a twelve foot wide room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remoteworker, Awesome! We're glad that you like the ease of setup and picture quality. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV. Picture is crisp. Sound is good. The apps work flawlessly!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, Awesome! We're pleased to hear that you find your Sony X80K TV fantastic and that you had a great viewing experience with the picture and sound. Thank you for choosing Sony! Enjoy your BRAVIA experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony55

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selection was great to choose from. We love the Sony 55” television we purchased. The picture is great. We thought our sound bar was better so we continue to use it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DavidA,
      Great choice! We're glad that you are satisfied with your purchase and we're happy that you are pleased with the picture quality of your new Sony TV. Connecting your soundbar is definitely a good idea to enhance your viewing experience. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    If you are looking for a great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. Easy set up. Delivery from Best Buy was great. Great picture. Sharp and clean picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CDFJ, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Trouble free Sony TV that fit my budget

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before my purchase and after 1 year+ ownership I believe it has paid off well. I wanted a TV with a wide viewing angle which this set provides with it's IPS panel. There has been no sluggishness with the operating system and it interfaces well my other components. I' also wanted a TV with an ATSC 3.0 capable tuner. When going to an ATSC 3.0 channel there is some buffering but it's consistant and probably not the fault of the TV. I'm very happy with my purchase of this quality Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike704, Great! We're pleased to hear that you are happy with your purchase. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing picture quality and sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Alecia! We're glad you like the picture and sound quality of the TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY IS #1 for Me..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my BEST TV !! >>Sony - 55" Class X80K LED 4K UHD Smart Google TV (2023)<< smart, clear, responsive..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dale,
      Thank you so much for your positive feedback! We're extremely glad that you are enjoying the picture quality, features, overall performance of your X80K TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv for the price.Eorks better than the more expensive one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewZ, Thank you for sharing your experience! We're glad that your Sony X80K TV exceeds your expectations. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only own Sony!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Sony tv. Excellent, clear and vibrant picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GARR,
      Thank you for your review! We’re happy to hear that you’re loving your Sony X80K with its clear and vibrant picture quality.
      Thank you for choosing Sony, and enjoy your viewing experience! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality makes this worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is so happy with the overall performance of this tv. Color quality, sound and sleek appearance is amazing. Definitely worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrittanyB, fantastic! We are truly delighted to know that your husband is very happy with the amazing performance of our KD55X80K. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and clarity. I love Sony and this one fit as an extra TV. I did not need a larger replacement

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevChe, Perfect! We're glad that you are enjoying everything about this amazing TV. It sounds like we hit the mark with the X80K. Thank you so much for purchasing the 55" X80K and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love Sony!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size tv for my son’s room. Love the sound and picture quality. Especially when he’s playing his video games. Recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeminiMommie528,
      Excellent choice! Glad to hear you found the perfect TV for your son's room. We really appreciate that you love the amazing picture and sound quality of the X80K TV. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BE "SMART" WITH THIS TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Picture is great. We did not have a smart tv previously so on top of that we had Best Buy Tech squad install it and learned quite a bit!! We are now close to cutting the outrageous cost of cable tv. Couldn't be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IPAD, we're glad you love the picture quality of our product. We hope you are enjoying your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Just another Gem in the Bravia line.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia is always the way to go. Deep rich blacks and colors that pop off the screen. This 55 inch was perfect for our needs and matches perfectly with our Google phones and accessories.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPC210, Thank you so much for the 5-stars review & feedback! We are really delighted to hear it meets your needs and you're satisfied with the incredible picture quality of your BRAVIA X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and watching movies is amazing. Got it on sale, but still a little pricey. But worth it, build quality is nice and picture is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnitaL,
      Many thanks for the 5-star rating! It's wonder ful to hear that you are having a great time watching your X80K TV. We understand that the price is a little bit higher, it's due to the premium materials, advanced technology, and unmatched picture and sound performance. We are confident that this product will meet your needs and exceed your expectations. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy this tv you wont be sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson at best buy helped pick out this tv did a great job its the perfect size for my tv stand picture is so clear and sound is fabulous i dont need a sound bar great investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeborahH,

      Amazing! We're glad that you like the size, sound, and picture quality of the TV. It's also great that you were assisted professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Sony TV. It hit the sweet spot for us on quality and value. The buying process couldnt have been smoother - thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshL,
      Many thanks for the 5-star rating! It's nice to hear you love your new X80K TV and how your shopping went smoothly. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, this thing is probably the best purchase ive made all year

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesG, Awesome! We're thrilled to hear that you are enjoying your new Sony X80K and that it has been your best purchase of the year. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a birthday gift for my daughter. She loves it. It was easy to set up and get the Smart functions working well. She only streams and says it works perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wassman1, This is a great birthday gift idea! We're glad to hear that your daughter loves the ease of setup and smart functions of her new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Good Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV that we enjoy. The image is quite good, and once we got through the initial set up, it has been pretty easy to operate. The main challenge has been that it loses its Wi-Fi connection. This largely happens when the TV is turned off. When brought back after the power being turned off, it takes 30 seconds or so for it to reconnect. Otherwise, I have no complaints.

    I would recommend this to a friend
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