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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 901 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 901 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is second to none. Fast, high picture and sound quality. Also, I could install any app that I needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZahraR,
      Awesome! It's wonderful to hear that you are having a great time with the amazing picture, sound, smart features, and overall performance of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impeccable picture quality. With good sound. It doesn't need a speaker in my home theater .. the Google TV Organizes all my favorites shows in one place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fitbitzz,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    I wish I bought this years earlier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is amazing and it’s better than the LG I bought a few years before this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HFisher,
      Excellent choice! We're glad you like your X80K TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pleased with this purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing!!! Awesome deal for the amount of extra channels you get and the picture quality is phenomenal!!! Great for gaming as well!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyA,
      Perfect! What a nice deal you got there! We're glad that you like the picture quality of your new Sony KD55X80K TV as well as the extra channels you are getting. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has amazing color and picture. What a difference from our last one. Love the size and sound. Great value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulietteF, That's great! We're glad to hear that you are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our room. It has a beautiful and brilliant picture. Controls via remote are super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, Peppy! We're glad that you are happy with your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Widescreen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I do not have to adjust the color like I did on the Vizio TV that I had for 3 days. I am so much happier with the Sony TV. Widescreeen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dee1989, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the results of this television and we enjoyed watching the movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauricioM,
      Thank you so much for your positive feedback! We're delighted to hear that you are having a great time watching your favorite movies on your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our third Sony Bravia.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sonys are the best tvs. The picture and sound is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieS,
      Perfect! We're glad that you are enjoying the amazing picture and sound quality of your X80K TV. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sont tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great picture, and great sound. My only regret is not getting the 65 inch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonM,

      Awesome! We're happy to hear that you like the picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony Google tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv. vivid colors, awesome sound. the google tv takes some getting used to, but I'm getting there. It's now as easy as Roku, but it seems like there is more available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarryM, We're glad to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 55-inch TV is perfect for our family room. The colors are brilliant and the picture is very sharp. The extra price is worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmalB,
      Thank you so much for such a great review! We're very glad your investment with your new TV is worth it. Nice to know you are enjoying the vibrant colors and sharp picture of the unit. Your satisfaction means a lot to us. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55” Bravia Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces the same Model TV that was 10 years old. Loved that model and am more impressed with the picture quality of the new model. Sony has the edge on TV’s at present.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamC, We are happy to hear that you are impressed with the picture quality of your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    bang for bucks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bang for bucks, great video quality, apps installation is way easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuhammadJ, Fantastic! We're thrilled to hear about your satisfaction with the amazing picture quality and Google TV feature of your X80K. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony 65" Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Tv, Sony is a great brand. I had to order this because I wanted a 65." It came by the time promised. The delivery and set- up was very smooth, the men were very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and beautiful picture quality. Sony products are the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AyodeleT,
      Thank you so much for your kind words! We are committed in providing our customers with the best quality products and greatest experience possible. Your satisfaction with the exceptional picture quality of your X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" Sony Smart Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our 55" television. Its everything we hoped it would be. A really clear and colorful picture. We would buy it all over again.55

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBestBuyEver, We're glad to hear that you love this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can't go wrong with this TV especially for the pri

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't be more happy that I chose this TV over a couple other brands then I am. This TV not only has an awesome picture but also has unbelievable sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rick, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and amazing picture. Very clear and good colors and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oxtor, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best performers at this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best performance for the price, not perfect but it does offer the most natural and even lit picture at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Forzazurri,
      Thank you for your purchase and for giving your honest feedback on our Sony KD55X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Marco Sony_US

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