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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 898 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good article. good purchase. excellent service and good quality and price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelF,
      Thank you for your valuable feedback! It is always a joy for us to be able to provide you with best quality product and services. Glad to hear that your investment with your X80K TV is worth it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent. Best picture at the price range. Little slow for video games but perfect for about anything else

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoyaltyExpress,

      Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. Make sure to install the latest software version of the TV for optimum performance.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st quality tv purchase. This is awesome. The quality is the best Ive ever had. I want a 75 inch for the living room next.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuincyT, You've made an amazing choice! We're very happy to hear that you're impressed with the overall quality of your new Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 55" X80K and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and pictures , reliable brand. I bought to watch movie the picture is great for the size. I highly recommended for someone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaM, We are glad that you love the size and picture quality of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Rick T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought TV for bedroom. Own 3 other Sony TV’s and always have had Sony and very happy with all of them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardT, That's very generous of you! Thank you for the kind words and review of our Sony X80K 4K TV. We're happy to hear you like the excellent quality and impressive performance of our TVs. You chose the best TV brand! We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    First Time Buying an Open Box Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was in great shape and worked perfectly, but it didn't have the controller, power cord, remote, stands or screws to mount to a hanger. I might have missed that those items weren't included in an open box purchase. A quick look on ebay and I found a electronics store that had all the missing parts for a resonable price, overall it was still a good deal and I would recommend buying another open box television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnS, We are glad that your new BRAVIA worked perfectly and you like its price. For the accessories and other concern with open-box units, we suggest contacting the seller directly. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good TV for a decent price at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy setup with anchor screws that was compatable with the TV universal wall mount that I have had for 8 years. Easy screen set up. May have to buy a sound bar to enhance the audio but overall happy with purchase at BEST BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarshallW,
      Thank your for your time writing this review! We're glad to know that you had an easy time setting up your Sony X80K TV. Adding a soundbar to the TV is also a great idea. If you connect a soundbar, your cinematic experience will amplify and you will have a much more unique experience of the content you are watching. You may want to check our Sony soundbar line-up that will perfectly match this TV. For details, please visit our Sony website at https://electronics.sony.com/

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this TV. We had come from a Samsung LQED, and were concerned about the quality of picture, but we are very pleasantly surprised.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnC,

      You made the right choice in upgrading to the Sony X80K! We're thrilled that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love the clarity and colors. I would and am buying another of this for another room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertI,
      Thank you so much for such a great review! Glad to hear you love the clarity and vibrant colors of your new X80K TV. Sony's commitment to customer satisfaction is our top priority. We are looking forward to your purchase. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    incredible quality and incredible price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv, the quality is amazing. its my second purchase on different size and thats really incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yurlay,

      That's awesome! Thank you for the purchase and we're glad to hear that you love the quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice, Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just enjoy watching this Tv. I like the brightness and good quality image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momo, Awesome! We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV I love this product because it was a replacement for another TV I really liked and it was the perfect upgrade from that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DominickT, We are glad that you love your new Sony BRAVIA 4K smart Google TV. You chose the best for an upgrade. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good quality TV. I have the 65" version and the quality is just as good on this 55" version. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelB, That's great to hear! We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is what I’ve come to expect from Sony. Lot less service interruptions with the new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryJ, Fantastic! We're pleased to hear that the picture quality of the X80K have met your expectations. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Sony X80K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television at a great price!!I would highly recommend this TV and Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TavioL,
      Thank you for such a great review and recommendation! Glad to hear your enjoyable shopping experience. Your satisfaction with your new Sony X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV for the price. Great pic and easy to operate. It could have better sound with a sound bar. But it’s fine Installation was great also by the Geek Squad 1 person but he was

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceS, Great! We're glad that you like the ease of operation and picture quality. We're also happy to hear that you have a wonderful experience with Geek Squad. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and very " smart".

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 32" as well and love it. Aside from the delay for delivery and installation I am pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerriH, Awesome! We're glad that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Easy operating TV with great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works well. Turns on quickly and transitions between channels much quicker. Picks up a ton of channels. This TV was for my older parents and we did not need all of the bells and whistles electronics offer today, but something that turns on and goes straight to the channels. The TV is a bit bulky but for us this did not matter and works way better than our thin way more expensive TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leila,
      Thank you so much for the positive feedback! Glad to hear you like the amazing picture quality, easy operation, and features of the X80K TV. We are very much confident that your older parents would enjoy their new TV. Thanks for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture great sound no complaints about this product all in all everything you want in a tv it has plus way morr with Google assistant makes it easy. Hands free experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tvguy, That's really great! We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA 4K TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Have always had Samsungs but I may be a Sony man after this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasG,

      Awesome! We're glad to hear that you like the price point of the Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US