Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a Smart tv. The picture and color are amazing. I knew Sony is a good product and they did not disappoint me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WandaN,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our daughter's apt and works and looks great. Great value for the money. Being able to Bluetooth ipods or any wireless headphones to the TV is a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StAugCFP, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience at the store,quick pick up after online order. Fantastic picture quality, looking at getting another.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Thanks for sharing such a wonderful shopping experience and we are so pleased to hear you like your new X80K. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great picture and very " smart".
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 32" as well and love it. Aside from the delay for delivery and installation I am pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriH, Awesome! We're glad that you like the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig
- Pros mentioned:Price
Sony X80K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television at a great price!!I would highly recommend this TV and Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TavioL,
Thank you for such a great review and recommendation! Glad to hear your enjoyable shopping experience. Your satisfaction with your new Sony X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris
Easy operating TV with great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well. Turns on quickly and transitions between channels much quicker. Picks up a ton of channels. This TV was for my older parents and we did not need all of the bells and whistles electronics offer today, but something that turns on and goes straight to the channels. The TV is a bit bulky but for us this did not matter and works way better than our thin way more expensive TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leila,
Thank you so much for the positive feedback! Glad to hear you like the amazing picture quality, easy operation, and features of the X80K TV. We are very much confident that your older parents would enjoy their new TV. Thanks for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Excellent brand ever including price offert.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand ever including price offert and the quality is excellent compared same technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gain Awesome! We're glad that you like the overall quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony tv review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. Have always had Samsungs but I may be a Sony man after this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasG,
Awesome! We're glad to hear that you like the price point of the Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Gorgeous display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, I’ve gotten a Bravia TV I’ve dreamed of. This Sony product is incredible unlike their PS5 DualSense controllers nowadays.
I would recommend this to a friendBrand response from SonyListens
Posted .H Zach, We are glad that you now have a Sony BRAVIA smart Google TV you have dreamed of. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Good medium size TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the size! I'm becoming a fan of these Sony flatscreen TV's!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonelybonely, we're glad you are enjoying our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Sony quality at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous picture, easy install (wall mount), effortless setup. Installed this 55" TV in my daughter's room...she is losing her sight so her 24" TV was no longer sufficient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vahkehdad, We are thrilled to hear that you are enjoying your picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Great Balue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best value for its price. The picture is great and the sound is excellent. You won’t be disappointed in this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BReal, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Best tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv will shock you how chrisp and smooth it looks i love all the features that i can mess with in the settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCOOB,
Amazing! We're glad that you like the picture quality and settings of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Smart TV Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright and colorful large screen tv with tremendous different options and capabilities! The price was unbelievable well priced!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesH, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV, as well as it features and capabilities. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great picture love the new tv. I’m a huge Sony fan so loved getting updated TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertJ, we're glad you love the ease of setup and picture quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Nice television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV at a decent price. Easy to hookup and great picture as well. BTW I don’t give 5 stars for anything. That’s why it got 4 stars but Sony has a great reputation and that’s why i bought this one. My Samsung broke after a few short years of service and I was very dissatisfied with that TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talltxin1, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
- Pros mentioned:Color
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ir's a great TV - the color is vibrant. The options are great. I have two complaints, 1 - the TV keeps turning itself on and 2, the voice command does not work - it indicates that it is not set up for my profile . . .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OKaye,
Thank you for your time writing this review. While we are glad you like the vibrant colors of your X80K TV, we're sorry to hear some issues that you are experiencing with the unit. Let's try to isolate the issue by following the steps below:
Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
If TV turns on automatically:
Disable On timer
Change the Auto TV on or TV auto power on setting to off using the BRAVIA Sync or HDMI CEC settings
Set the Remote Start setting to off using Network or BRAVIA settings
For additional troubleshooting steps, please refer to this link: https://www.sony.com/electronics/support/articles/00114471?utm_source=glean
If Voice commands don't work on your remote control:
Remove and reinsert the remote control batteries to ensure a good connection, or replace them with new batteries.
Make sure the Voice control function is turned On
Make sure that your TV is connected to the internet.
Speak directly into the microphone on the remote control.
Make sure that the remote control is paired with the TV.
Make sure that the remote control software is updated.
For additional troubleshooting steps, please refer to this link:
https://www.sony.com/electronics/support/articles/00109227?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my new Sony TV. The color of the picture is amazing. Sound could be better, but size and price is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Awesome! Thank you for the perfect star review! We are happy that you are enjoying your new KD-65X80K and you are satisfied with its reasonable price, size, and amazing picture quality. We greatly appreciate your input with the TV speakers' sound. You can configure various settings related to the TV’s sound such as sound quality and sound mode by following the steps on this link:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great Picture Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this television is superb. Bought it for family as a Christmas gift and they absolutely love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonnyYeaks,
That's awesome! We're glad to hear that your family loves the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Reliable brand. Good quality. Xxxxxx
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Security, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl
