Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Best bang for your buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Really easy to set up and go! Bought this TV for my dad! He has not complaints, great intergrated interface with Apps!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lazo, Thank you for this wonderful feedback! We're so glad to hear that you like the smart Google T features, amazing picture quality, and easy setup of your X80K 4K TV. WEnjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony and enjoy your TV! -Jess
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience at the store,quick pick up after online order. Fantastic picture quality, looking at getting another.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charles, Thanks for sharing such a wonderful shopping experience and we are so pleased to hear you like your new X80K. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Excellent brand ever including price offert.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brand ever including price offert and the quality is excellent compared same technology.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gain Awesome! We're glad that you like the overall quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Reliable brand. Good quality. Xxxxxx
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Security, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Sony tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a Smart tv. The picture and color are amazing. I knew Sony is a good product and they did not disappoint me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WandaN,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Great all around!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture!! Great price!! Great informed salesman!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathleenE,
Excellent choice! We're really glad that you are having a great time with the exceptional picture quality of your X80K TV. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Great TV for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our daughter's apt and works and looks great. Great value for the money. Being able to Bluetooth ipods or any wireless headphones to the TV is a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StAugCFP, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Gorgeous display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, I’ve gotten a Bravia TV I’ve dreamed of. This Sony product is incredible unlike their PS5 DualSense controllers nowadays.
I would recommend this to a friendBrand response from SonyListens
Posted .H Zach, We are glad that you now have a Sony BRAVIA smart Google TV you have dreamed of. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and great picture love the new tv. I’m a huge Sony fan so loved getting updated TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertJ, we're glad you love the ease of setup and picture quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl
- Pros mentioned:Color
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ir's a great TV - the color is vibrant. The options are great. I have two complaints, 1 - the TV keeps turning itself on and 2, the voice command does not work - it indicates that it is not set up for my profile . . .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OKaye,
Thank you for your time writing this review. While we are glad you like the vibrant colors of your X80K TV, we're sorry to hear some issues that you are experiencing with the unit. Let's try to isolate the issue by following the steps below:
Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
If TV turns on automatically:
Disable On timer
Change the Auto TV on or TV auto power on setting to off using the BRAVIA Sync or HDMI CEC settings
Set the Remote Start setting to off using Network or BRAVIA settings
For additional troubleshooting steps, please refer to this link: https://www.sony.com/electronics/support/articles/00114471?utm_source=glean
If Voice commands don't work on your remote control:
Remove and reinsert the remote control batteries to ensure a good connection, or replace them with new batteries.
Make sure the Voice control function is turned On
Make sure that your TV is connected to the internet.
Speak directly into the microphone on the remote control.
Make sure that the remote control is paired with the TV.
Make sure that the remote control software is updated.
For additional troubleshooting steps, please refer to this link:
https://www.sony.com/electronics/support/articles/00109227?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
- Pros mentioned:Picture quality
SONY BABY! All the Way
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally okay. The Xfinity does not always allow full and clear pictures. But when compared with the Samsung I had this is light years ahead of that Samsung. Sony is by far much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllanN,
Awesome! We're glad to hear that you like the your new Sony TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Good medium size TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the size! I'm becoming a fan of these Sony flatscreen TV's!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jonelybonely, we're glad you are enjoying our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
- Pros mentioned:Tv quality
Ms Williams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m just gonna say I love it and it’s a great purchase for the quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CasaundraW,
Thank you for your valuable feedback! We're happy to know that you love your X80K TV. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Smart TV Heaven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright and colorful large screen tv with tremendous different options and capabilities! The price was unbelievable well priced!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesH, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV, as well as it features and capabilities. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent
Great product.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the aspects of the tv. It personalizes itself to you and it has so many features!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseM,
Thank you for your valuable feedback! It really makes our day to hear that customers like you enjoy our product. Glad to know you love the quality, functionality, features, and overall performance of your X80K TV. Thanks for choosing Sony! - Kris
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good picture quality and sound. no issues since i purchased it.
I would recommend this to a friend- Pros mentioned:Picture quality
Great Picture Quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on this television is superb. Bought it for family as a Christmas gift and they absolutely love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonnyYeaks,
That's awesome! We're glad to hear that your family loves the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
The price was good, I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying the Sony TV. I like the colors in and the clarity of the picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferW, Thank you for the wonderful review! We're so delighted to hear you are enjoying the very good colors and overall picture quality of your Sony X80K. We always strive to deliver the best picture and sound quality with our TVs. Thank you so much for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony quality at a great price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous picture, easy install (wall mount), effortless setup. Installed this 55" TV in my daughter's room...she is losing her sight so her 24" TV was no longer sufficient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vahkehdad, We are thrilled to hear that you are enjoying your picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
55" Sony TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up with a Great Bright Picture. Good Choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LacyL,
Thank you for such a great review! It's great to hear your easy and enjoyable viewing experience with your X80K TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris