Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great Balue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is the best value for its price. The picture is great and the sound is excellent. You won’t be disappointed in this TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BReal, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Best tv for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv will shock you how chrisp and smooth it looks i love all the features that i can mess with in the settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SCOOB,
Amazing! We're glad that you like the picture quality and settings of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Nice Television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good and its very user friendly. The base is also nice and sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jarod, Awesome! We're happy to hear that you like the picture quality and ease of use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Nice television.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV at a decent price. Easy to hookup and great picture as well. BTW I don’t give 5 stars for anything. That’s why it got 4 stars but Sony has a great reputation and that’s why i bought this one. My Samsung broke after a few short years of service and I was very dissatisfied with that TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talltxin1, we're glad you like our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price! And with all the Sony quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesS, You definitely made the right choice! We're so pleased to hear your purchase went well and that you like the stunning picture quality of the TV for its price. We always strive to deliver the best picture quality with our TVs. Good to know your investment is worth it. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my new Sony TV. The color of the picture is amazing. Sound could be better, but size and price is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Awesome! Thank you for the perfect star review! We are happy that you are enjoying your new KD-65X80K and you are satisfied with its reasonable price, size, and amazing picture quality. We greatly appreciate your input with the TV speakers' sound. You can configure various settings related to the TV’s sound such as sound quality and sound mode by following the steps on this link:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Loved this Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item for my Bedroom, perfect size with good clarity and sound system is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kumar, Thanks for sharing your awesome experience. We are glad that you now have the perfect smart TV for your bedroom. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony 4k smart review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but tends to disconnect from wifi on a few occasions. Dont have these issues with the other tvs in the house. Something to look into. Overall very happy with product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrpaint36,
Thanks for commenting. While we are glad to learn that you're very happy with the overall performance of your KD55X80K we are really sorry if you're experiencing an occasional Wi-Fi connection issue. This is certainly not the news we'd like to hear from you. The Wi-Fi® signal on your TV may drop or intermittently disconnect for various reasons. This article provides information and troubleshooting steps to help resolve the problem.
https://www.sony.com/electronics/support/articles/00184183
I hope this helps.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We now habe had this TV for two months and have no regrets. Beautiful picture and with the Sony sound bar everything is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turk, Great! We're pleased to hear that you like the picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
No cable just digital antenna
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with digital antenna, good picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandallS,
Awesome! We're happy to hear your enjoyable viewing experience with your X80K TV. We always strive to deliver the best quality and features with our products. Thanks for choosing Sony! - Kris
- Pros mentioned:Tv quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is excellent and very happy with the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertK,
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best quality products and experience possible. Thanks for purchasing our X80K TV and for choosing Sony! - Kris
- Pros mentioned:Picture quality
Super Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I abs love this TV. Easy to set up / beautiful picture and excellent sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cindy,
It's lovely to hear that customers like you love our product! Your satisfaction with the amazing picture, sound, and easy setup of your X80K TV are greatly appreciated. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Some of the features are difficult to use and the remote is limited in function. Picture and color are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jgbee,
We're glad to hear you are overall pleased with the performance of your Sony X80K. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. For more details, please visit the link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00291490
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate you and thanks for sharing your feedback!
Regards,
Jess
- Pros mentioned:Picture quality
Excellent Choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, design, and features! No regrets, looks and compares very well to higher end OLED models. Highly recommended and satisfied with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechDesign, Awesome! We're thrilled to hear you're enjoying the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Still figuring it out. Great picture and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi raistlin0882 Great! We're thrilled to hear that you're enjoying your new TV. Thanks for choosing Sony! -Erin
- Pros mentioned:Picture quality
Good all around
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues. Good tuner for broadcast, streaming works fine, an picture quality is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricB, Thank you for the 5-star rating! We're very happy to hear you give the X80K a try and it did not let you down. Good to know you are having an enjoyable watching experience with this great TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Searching for a new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV no issues found! Clear picture, sound. Our old TV went out so we had to find a new one on the fly! This one is better than our other TV. Great assistance from team members to get the right TV. Best Buy's staff is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaC,
Amazing! You've made a great choice! We are extremely plased to hear your satisfaction with the incredible picture and sound quality of the KD55X80K. We are also delighted to know that you are happy with the superb customer service of Best Buy. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use
Great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, well packed, great for movies, gaming and music. I love the built in speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NieljahnedwardP, awesome! We're glad you are enjoying your new BRAVIA TV! Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Great looking TV on sale over July 4th holiday
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my grandson and he absolutely loves it. Great looking picture and he says the sound is fine although at some point he’ll probably purchase a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnnyLei, Great! We're pleased to hear that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Tv quality
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of my TV’s are Sony. And this ne doesn’t disappoint either. Good TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scott,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! It is always a joy for us to be able to provide you with quality products. Glad to hear you like your X80K TV. Thanks for trusting Sony! - Kris