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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 898 reviews
  • Rated 5 out of 5 stars

    Great Picture Quality for a Great Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV for my mother. She loves it. Has been using it for several months and, so far, has had no complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for sharing a wonderful experience! We're glad that your mother loves her new Sony X80K TV! Thank you so much for choosing Sony, and we hope she continue to enjoy more great viewing experiences with her new Sony TV! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv wont lie 4k movies amazing the sound is amazing especially disney+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fastcharging, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Nice colors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the colors, the only thing I dislike is when you hook up a firestick, you have to constantly have to select the hd port, then it brings up another menu that you have to close before you can get to your firestick menu. I am sure its a settings thing somewhere which is still why I give the tv 5 stars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christopher,
      Thank you for the 5-star rating! We're glad to hear you like the colors of your new X80K TV. However, we are sorry if you are having trouble with the TV when firestick is connected. To use devices (such as a Blu-ray/DVD player, firestick or USB flash drive) connected to the TV, or to watch TV after such use, you will need to switch the input. Once you have selected the correct HDMI input, the Firestick screen should appear on your TV. We suggest to contact your Firestick support if you are having difficulties with the settings/menu of the Firestick.

      For more details about selecting inputs, please refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03_05.html

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Donandjess1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound so many options and easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldB, we're glad you like the ease of setup, picture and sound quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy Connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once connected to the internet this tv is awesome to include the quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mount, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent sound and picture quality. Nothing can beat the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny, Awesome! We're thrilled to hear you're enjoying the BRAVIA X80K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with this TV. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the picture exceeded our expectations! Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Sound somewhat difficult to hear depending on program.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marty, We are glad that you like the picture quality of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality,in visual,sound and size. Sony reputation and excellence

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boucho, Awesome! We're glad to hear that you are happy with the quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Sony is the best for TV's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LatoyaG, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing, it is like being in the scene.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeP, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great Picture!!! My 3rd one. Never had an issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Would recommend it to anyone especially if you see it on sale.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bhero, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony does it again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and price. I was able to get this TV on Black Friday for a great price. Very easy delivery and setup with total tech membership. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricW, We're glad to hear that you are happy with the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for the recommendation. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony-55" class X80K series LED HDR smart Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, picture quality and sound. Perfect for a college apartment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Corona, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 55” TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the the Sony 55” smart tv is working well for me. It took me a bit to figure things out since their were not many direction on what the remote buttons were all about. I mostly like the Blue Tooth capability due to I live in an apartment and I am not disturbing others if my tv is to loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoriL,

      Thank you for the 5-star rating and we're glad to hear that you like the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good and a good picture. Very happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duke, we're glad you are happy with the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television! The picture quality is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenH, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X80K LED 4K Ultra HD Smart Google TV! It's good to know you are enjoying its exceptional picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Outstanding performace . I bought it for a Christmas present . Very hapoy with the product . Recommended . I will buy in the future more product with Best Buy. Customer Service excellent. Clearwarer Store is my main store. I will not change it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOrtizCleawat, We're glad to hear that you are happy with this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV has unbelievable color and clarity! Couldn't be happier!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV for lake house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, good size for the space, clear picture! Would buy again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatTV, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We're looking forward to your next purchase! Thanks you for choosing Sony! Jay Sony_US