Customer Ratings & Reviews

Hi AlexI,
We're happy to hear you feel that way! Your satisfaction with your X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris

Hi BestPicture, We're glad that you are happy with this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay

Hi Tami, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay

Hi Rhonda, We're glad to hear that you love this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for the recommendation! Jay

Hi satisfiedcustomerjjj, We're glad that you love this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay

Hi AndrewD, We're sorry to hear about the interface randomly lags between your Roku remote and TV. Your feedback is extremely important to us and is very much appreciated. We would like to know a little bit more detail about the situation you faced with the TV. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.

In any case that you need our assistance, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K.

Despite your concerns, we're truly delighted to hear that you are enjoying the outstanding picture and sound quality of this TV. Everything feels so real on this 4K Google TV with over a billion colors, excellent contrast, and effortless voice control. Thanks for choosing Sony! -Jess

Hi CarolineP, Thanks for sharing your experience with the Sony 55 inch X80K 4K LED TV. While we're glad that you like the picture quality, we're sorry to hear that you're experiencing connection issues with your soundbar. Kindly check the link below. This can help resolve the issue with your soundbar. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00137387 We also recommend updating the firmware version of your TV as it can help improve the functionality and features of your TV. Thanks and regards, -Craig

Hi BobH,

Fabulous! We are very happy to know that love the auto update feature, exceptional picture quality, reasonable price, and great Bluetooth function of your KD55X80K. Thank you so much for your purchase and for choosing Sony!

- Romeo

Hi Jonny, We're glad that you are happy with the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for the recommendation! Jay

Hi NewTV, We're glad to hear that you love this TV. The Remote design and specification differ depending on region and country. Also, Controllable device and feature depends on region, country and device. You can watch your favorite movies and shows without hunting down the remote. Now you can just use your voice to control your Sony TV through a Google Assistant-enabled device. Just say “OK Google” to get started.

In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the X80K: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! I hope this helps! Jay

Hi Frequentbuyer01, Awesome! We're glad to hear that!
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay

Hi Drpaula, Awesome! We're glad that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin

Hi JoeA, We're glad that you chose the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay

Hi Steve, We're happy to hear that you like the picture and overall quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin

Hi ShayneS, thanks for choosing and purchasing our product. We're glad you like the picture quality of the X80K. We're sorry to hear that you have an issue with the Wi-Fi connectivity of your Sony unit. We recommend isolating the issue by following this link:

https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00184183

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! ~Earl

Hi ThomasE,

Thank you for the review and we're glad to hear that you like the picture quality of the television. You can adjust the sound settings to enjoy various sound effects to improve the quality of your experience.

https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html

Soundbar is also recommended if you want more powerful sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

-David

Hi JacobS, Great! We're thrilled to hear you love your new Sony X80K and it works great with your PS5. Thanks for choosing Sony! -Sam

Hi PatT, We appreciate your feedback. We are happy that you like the picture quality of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent

Hi MTHJ, We're glad to hear that you are satisfied with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. You can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

Thanks for choosing Sony! Jay