Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
I need help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a significant step up from the very old TV we are replacing. I just don't know what all this set is capable of doing or how to go about obtaining that help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeannie,
Thanks for the perfect star review and for reaching out to us with your concern. Help guides, articles, and manuals that will surely help you in setting up your new KD-55X80K are available on our support website. Please refer to the following link for more details:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k
I hope this helps.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Should you need more assistance or information with our product, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Great price and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and was easy to setup. Works great with our streaming of TV along with our internet
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality, Price
The new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture at an affordable price Best Buy was able to remove my old Samsung tv with better quality at a better price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BelindaB, We're glad to hear you feel that the X80K is worth its price! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Great TV. Worth for its cost.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome experience in last 6 months with no issues at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MohitG, Thanks for the 5-star rating! We're glad you are happy with your new TV. Enjoy and thanks for choosing Sony. -Craig
Excellent screen in my living room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really impressed with this television. Especially at it’s price point. We watch a lot of MMA and food shows and game even more, and this screen delivers. Very pleased with the purchase and the Best Buy rep led me to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Karatebomb, We thrilled to hear that you are really impressed with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Love it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very adamant about about getting samsung but instead got this tv…let me say wow it really is amazing and it does help that it does have 4 hdmi ports so id say money very well spent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nephtalie,
Excellent choice! We're glad to hear that your investment with your new Sony TV is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. So far working great! Sound is clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielleS, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl
Sony!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great delivery and install. Thanks for all your Geek Squad excellence and honesty. Best Buy IS your Best Buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielN, awesome! We're happy to know that you like your new TV! Thanks for choosing Sony! ~Earl
Excellent
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made the best decision purchase this tv !!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GKAT, Awesome! We're very happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process ordered online picked up.in store fast friendly service even with a trainee keep up the good work!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenC,
Many thanks for the 5-star rating! We're glad to hear your easy and enjoyable shopping experience. We'll sure to pass your kind words to them. Thanks for purchasing our Sony X80K TV and enjoy watching! - Kris
Replaced the competition
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally talked my parents into getting this Sony over the other competitors out there. They have no regrets at all
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happylistener,
You made the right choice! We're glad to hear that you like your new Sony television. Thank you for choosing Sony!
-David
Tim review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen display is excellent. Somewhat confusing to navigate our Dish program but we were not used to the new program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB,
Many thanks for the 5-star rating! We're happy to hear you are enjoying the amazing picture quality of your X80K TV. In case you need help with the TV features, feel free to contact and we'll be gladly to assist you.
You may reach out to us by sending an email to [email protected] with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Thanks again for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Mostly good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Do not like remote without number buttons, and analog cable to connect old VCR should have been included.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newonkyo, Thank you for taking the time to review the BRAVIA X80K LED TV. All your connected devices can be controlled with our smart remote. One-button access to video-on-demand services brings shows and movies into your room in seconds. Watch your favorite movies and shows without hunting down the remote. Now you can just use your voice to control your Sony TV through a Google Assistant-enabled device. Just say “OK Google” to get started. However, Google Assistant is not available in certain countries and languages. Availability of services varies by region, country and language. For best results its always recommended to use a High speed HDMI cable to connect to the HDMI devices.
In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
I hope this helps! Jay
- Pros mentioned:Tv quality
Decent TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No back button. O/w pretty decent TV. I like Sony TVs since they are dependable and consistent in quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NotoriousMBG,
Thank you for the review and we're glad the quality of the television. If you're using the RMF-TX800U remote control, there is a back button near the volume plus button. Remote control may vary by country or region of purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV! Excellent quality! Excellent picture! Excellent sound! Very easy to set up! Love SONY!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lindiux, We're glad to hear that you love this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv great picture a little over priced but great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ninjai, We are thrilled to know that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality, Price
Big TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a great price. The picture quality is great and equal to many so much more expensive
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanneT, Awesome! We're glad you like the great picture quality and you feel that the price is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, decent audio without a soundbar. Great tv for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseH, We are glad that you like the qualty of your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I have is the reflection, hard to see picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
We are sorry to hear about your concern. You may turn on the Ambient light sensor of your TV to automatically adjusts the brightness and color of the picture based on the surrounding ambient light from the picture setting of your TV: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html. It's good to know that you still like your BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Should you need further assistance, you can email us at [email protected].
Thank you for choosing Sony!
Vincent
- Pros mentioned:Price
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful. Solid price can’t argue with value. Looks great also built in audio is not horrible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NiceTV, Thank you for this amazing feedback! We're delighted to hear you are enjoying your new BRAVIA X80K, especially the great picture and sound quality. Glad to know your investment is worth it. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Jess
