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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 898 reviews
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️♥️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EsperanzaG, We are glad to hear that you loved your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony X80K LED 4K 55 inch Smart Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, Great picture and the price was right. Perfect size and looks great in my living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MyTV, Awesome! We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    My new Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Remote could be better with numbers and bigger buttons

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marshajs, we're glad you like the picture quality of our product. We appreciate your feedback regarding the supplied remote of your SONY unit. You can press the 123 (Control menu) on the supplied remote to display the control menu which includes number keys. Please check this link for more details:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price very good tv. I wanted to put it in my guest room but ended up in my son's lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mamal, We're glad that you chose this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase time was great, the geek squad came installed and set everything up , great experience, took our worries away of setting up, Highly Recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BAMAGIRL, Thanks for sharing your feedback. We are glad that you had a great experience. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture from what I had. Nice, crisp picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, SaPi! We're delighted to hear you are enjoying the exceptional picture quality of your BRAVIA X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    GREAT TV.. BUY IT

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older roku tv that the LEDs went out. Bought this television "Sony X80K series " once I turned it on, I was amaze of the clarity of the screen. price is average.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi donpedro, We are happy that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Super bright, great viewing angle for Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this for a monitor for a conference room tv and I love it. It is super bright, excellent wide viewing angles, great smart features. This is the 3rd Sony X series, I've purchased....I highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rodney, We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    You get what you pay for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces a 2017 Sony killed by power surge. Seems ok so far. Good picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goldrdogs, We're glad to hear that you purchase Sony TV! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course Sony makes good stuff. Clarity of this TV is amazing, with just an antenna, we bought two more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WesR,
      Thank you for appreciating and supporting all the work that goes into our products! We are committed in providing our customers with the best experience possible. Glad to hear you are enjoying the clear picture of your X80K TVs. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    My Sony experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony lives up to expectations. Easy to set up and watch. I’d would recommend it if was asked .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gusto,
      Thank you so much for sharing your great experience with us! Your purchase allow us to continue to do what we love and provide you with quality products. Nice to hear your enjoyable viewing experience and easiness in setting up your X80K TV. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing. Huge upgrade from the 10 year old one I had before this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JakeS,
      This is definitely a great choice for a TV upgrade! We really appreciate your satisfaction with your new X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase love this TV came in two days. Great deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseV,
      Awesome! We're glad that your investment with your X80K TV is worth it. Your satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV - Great deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality TV - love the Google assistant and how easy it was to set up. Pairs with other apps and devices to control with one remote. Very nice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyD215, We're glad to hear that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this review! Jay Sony_US

  • Rated 5 out of 5 stars

    Love our TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our new TV. It does everything we wanted to do in the color is excellent

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, CarlB! We are extremely pleased to know that you are having an enjoyable experience with your KD55X80K. Thank you so much for the love and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony BRAVIA 55-inch Smart Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV works very well. My only complaint is that the internal users' guide is difficult to use and not complete; it wants you to get online for much of the info. Poor decision, Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamO, We apologize for the inconvenience. The KD55X80K is a Google TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV. The online Help Guide is automatically displayed when the TV is connected to the internet, otherwise the built-in Help Guide is displayed.
      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this review! Jay Sony_US

  • Rated 5 out of 5 stars

    Mr cooper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great . He gave me what was unbiased advice. Delivery was just as promised. Great job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonnyc, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazon. I bought it for my daughter who’s in college. Can’t go wrong

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AundreaY,
      Many thanks for the 5-star rating! That's very sweet of you on getting your daughter a brand new Sony TV. Nice to know it suits her needs and expectations. Thanks for purchasing our X80K TV and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the quality I look for in electronics and I trust them to continue to distribute high quality products.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkT,

      Thank you for the 5-star rating! We're glad to hear that you like the quality of our Sony products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 55-inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb picture, sleek appearance, requires special kit to wall-mount

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElyseW, Thank you for taking the time to review the BRAVIA X80K LED TV. For product protection and safety reasons, Sony strongly recommends that installation of your TV be performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.
      Thank you for sharing your review! Jay Sony_US