Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Image not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Festures and sound are pretty good, picture is not good , i have others TV same price range and picture quality is superior, this is my first Sony TV and I’m not satisfied.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adalberto,
We regret to hear that you are having a picture quality issue with your new Sony BRAVIA TV. This is definitely not the customer experience we want you to have. We recommend adjusting the picture quality of your BRAVIA according to your preference by pressing the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — [Picture]. Check out this link for more details: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Great service, great quality for a great price!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was well worth shopping for..... shopped here and there but I came back to where I started.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlynisH, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you are enjoying everything about your new Sony X80K. Thank you for sharing this awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv. Picture quality is good. Setup was a breeze.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shadow, we're glad you like the ease of setup and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv. I am so glad I bought it because I love my TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CodyM,
Your positive feedback really made our day! We're so glad you had a wonderful experience with your first smart TV. Thanks for purchasing our X80K TV and for choosing Sony! - Kris
Sony - 55" Class X80K LED 4K UHD Smart Google TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 55" television is great, and the size is just right for the living room in my apartment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NadeanA,
That's awesome! We're glad that you found the perfect TV size for your living room and you are enjoying the quality of your new TV. Enjoy and thanks for choosing Sony! - Marco
Sony 55"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV I am completely happy with SONY.i always buy that brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraJ,
Thank you for being our Sony valued customer! We always strive to deliver the best quality with our products. Your satisfaction with your X80K TV is greatly appreciated. Thanks for trusting Sony! - Kris
Great TV, especially for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace an old TV that stopped working in our play room. It's doing the job perfectly, and looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian, We're glad to hear that you chose this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
Freaking beauty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this bad boy after my old tv decided to die on me and so far has been perfect, just a little tricky to set-up with a generic brand sound bar, but overall, nice piece of machinery...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay
near perfect tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.9/10 TV. Literal only downside is that it doesn't come with a native internet browser. Although, you can download some 3rd party ones from the app store that work decent. It's an otherwise perfect tv for the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1eyedwonder,
Thank you for your time writing this review! We're glad to hear you like your Sony X80K TV. We also appreciate your feedback with regard the native internet browser. Your insights are important to us as we work to meet and exceed your expectations. Thanks for choosing Sony! - Kris
A Awesome TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!! I will refer some friends and family! I have been totally satisfied with this product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnO, Amazing! We're pleased to hear that you are satisfied with your purchase. We appreciate your recommendation and thank you for choosing Sony. Erin
- Pros mentioned:Price
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough for the price. Dont expect miracles, though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DispleasedWithMicrosoft, Thank you for taking the time to review the BRAVIA X80K LED TV. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
Best tv ive owned so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When i thought only certain games, movies, services and videos could be 4k. This tv makes everything else 4k also
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganS, We're glad that you like the picture quality of the TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! -Craig
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my product !!! Clear screen and pictures are clear vibrant and so clear
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DianeG,
Thank you for the purchase! We're glad to hear that you love the clear picture quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Better than expected! Would recommend to others!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillH,
Many thanks for the 5-star rating! We're glad to hear that we've exceeded your expectations with your X80K TV. Your satisfaction with our product means a lot to us. We appreciate your recommendation and thank you so much for choosing Sony! - Kris
New Smart TV Sony purchase 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Support received in setting it up. He went above and beyond! The tv is great and we are thrilled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMaude, We are glad that you now have a great smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, customer service A+, the employee was really helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reglarper,
Many thanks for the 5-star rating! We're glad to hear that you are happy with your new X80K TV. We also appreciate you taking the time to express your satisfaction with the store's great customer service. We'll surely pass your kind words on them. Thanks for choosing Sony! - Kris
Super pleased with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV it’s was perfect for our kids room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We're really happy that you found the perfect TV for your kids room. Your satisfaction with your new X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris
best sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very interactive google software, I love it as it saves my learns my programing and that is what it renders when turned on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bena, Excellent! We're very happy to hear that you love the interactive Google TV UI experience of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
Sony 55" Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the performance of my Sony 55" LED TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnS,
We're happy to hear you feel that way, thank you for the compliment! Your satisfaction with the overall performance of your X80K TV is greatly appreciated. Thanks for choosing Sony! - Kris
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with th tv I chose ,I’ve had very good luck with sonny tv’s and this one is no exception,and the price was right
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DonnaB, We are thrilled to hear that you are very happy with your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent