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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 898 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great! We are very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherH,
      Many thanks for the 5-star rating! We're glad that you are happy with your Sony X80K TV. Your satisfaction with our product is very important to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The big TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you very much, Me and my family love to sit down and watch TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isaiah,

      Thank you for being our valued customer! We're glad to hear that you guys love your new Sony Television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yes, this TV is that good!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with very Vibrant colors!!! Replace an 11 year old 32" Sony TV and the difference is night and day!! Love the voice button on the remote - very easy to find what you're looking for without typing on the remote :).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DFDF, We're glad to hear that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Tv- sound bar and ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My electronic specialist was very knowledgeable very professional and patient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonT, We are glad that you like your new Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Sony my new Sony smart tv…………………………………………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianG,
      Thank you so much for such a great review! We're delighted to hear how much you love your new Sony TV. Your satisfaction with our product means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love my new Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Great Visuals. Lobe my new Sony Tv. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amir, We're glad to hear that you love this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for the recommendation! Jay Sony_US

  • Rated 4 out of 5 stars

    Sony always the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Quality is there without a doubt but I was surprised the speaker volume wasn’t as good as my other Sony but is does very good with my Sony sound bar that I already have so alls good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, We are sorry to hear about your concern. You can adjust the sound quality of your BRAVIA according to your preference from its settings: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html. Despite your concern, we are happy to know that you still like your Sony TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best Buy goods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV’s are the best. Also i like the customer service at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Good Sony product & bad google software

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, I had a sound bar for the sound system, the google smart TV software is not good at all otherwise, the TV itself it’s great for gaming and movie watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RicardoM, Awesome! Thank you so much for your honest review! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea for Sony when you get that awesome video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SukhpreetS, Thank you for sharing your amazing review with your X80K. We are pleased to hear you very satisfied with your purchase and you are enjoying the features and capabilities of your new BRAVIA X80K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony T.v

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best brand for best price at best buy. I recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FarheenRafitv, That's great! We're glad to hear that! We're very grateful for this positive feedback. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for the recommendation. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Overall Service from start to finish. Job well done.Sales to Geek Squad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyB,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Intermittent problems with bluetooth headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, the only issue is the blue tooth headphones loose connectivity and the only way to resolve the issue is to unplug the tv for about 30 seconds....turning it on and off with the remote won't work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryT, Awesome! We are so glad to hear that you are happy with your new TV. For the Bluetooth issue, please try the steps on our TV article link: https://www.sony.com/electronics/support/televisions-projectors/articles/00175078

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Oh yeah.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 83 year old mother in law she said “Oh that’s exactly what I need”. Yeah I’m the will.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tshawn, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I will never buy a Samsung again !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, That's fantastic! We're extremely pleased to hear you are overall satisfied with your purchase and you are having an enjoyable watching experience with this exceptional TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bedroom TV.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for gaming and movies. The lighting is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, We're glad that you are happy with this TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    My Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. I had one previously. I lasted longer than expected. I decided to get another one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SandraSawyer, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 55" Class X80K Series LED 4K HDR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good but got it in June 2023 and really haven't used it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonni, We are happy to hear that. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    55" Sony TV is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product; good value; excellent help from salesman; will shop here again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nea1949, we're glad you had a wonderful experience in purchasing our product! We hope you enjoy your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    My Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Tv it was a good buy and a great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, We are thrilled to hear that you are very happy with your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US